CFPB · Diversified product mix

Automobile Acceptance Corporation

161 CFPB complaints · diversified mix (top product 23%) · top issue Incorrect information on your report.

161 CFPB complaints

Automobile Acceptance Corporation: top product "Credit reporting, credit repair services, or other personal consumer reports" is only 23% of 161 - multi-bucket mix. Timely 99.4% · relief 6.2%. Allegations, not findings.

  • Diversified product mix
  • +112.5% filings 2015 to 2026

CFPB relief outcome brief

CCDB company automobile-acceptance-corporation

6.2% relief · 99.4% timely · 161 filings · Credit reporting, credit repair services, or other personal consumer reports

Nearest relief peer: Grain Technology, Inc. (6.2% relief)

Automobile Acceptance Corpor…6.2%Atlas Credit Company, Inc.0%Auto Now Financial Services,…1.2%Reliable Credit Association,…4.3%Dollar Mutual Bancorp13.6%
Closed-with-relief % among Automobile Acceptance Corporation and nearest filing-volume peers

Automobile Acceptance Corporation closes 6.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 161 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 99.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 6.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Automobile Acceptance Corporation complaint mix by product

Total complaints: 161

Automobile Acceptance Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 161 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 37 complaints (23.3%), resolution 10.8% Credit reporting, 23.3% Credit reporting: 34 complaints (21.4%), resolution 0.0% Credit reporting 21.4% Vehicle loan: 34 complaints (21.4%), resolution 8.8% Vehicle loan 21.4% Debt collection: 28 complaints (17.6%), resolution 10.7% Debt collection 17.6% Consumer Loan: 15 complaints (9.4%), resolution 0.0% Consumer Loan 9.4% Payday loan,: 7 complaints (4.4%), resolution 0.0% Payday loan,: 4 complaints (2.5%), resolution 0.0%
  • Credit reporting, 37 23.3% 11% relief
  • Credit reporting 34 21.4% 0% relief
  • Vehicle loan 34 21.4% 9% relief
  • Debt collection 28 17.6% 11% relief
  • Consumer Loan 15 9.4% 0% relief
  • Payday loan, 7 4.4% 0% relief
  • Payday loan, 4 2.5% 0% relief

How Automobile Acceptance Corporation's 161 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 37
Credit reporting or other personal consumer reports 34
Vehicle loan or lease 34
Debt collection 28
Consumer Loan 15
Payday loan, title loan, personal loan, or advance loan 7
Payday loan, title loan, or personal loan 4
Bank account or service 1
Credit reporting 1

Concentrated filing states for Automobile Acceptance Corporation

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
67.1% of this company's filings
GA108IL11NC10TX8SC4NV3FL3NY2

Automobile Acceptance Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
17
+112.5% vs 2015
05101520 201520162017201820192020202120222023202420252026 17

Top States

State Complaints
GA 108
IL 11
NC 10
TX 8
SC 4
NV 3
FL 3
NY 2
TN 2
CA 2
VA 2
AL 1
DC 1
OH 1
MD 1
MN 1

Top Issues

Issue Complaints
Incorrect information on your report 36
Improper use of your report 22
Managing the loan or lease 14
Struggling to pay your loan 13
Attempts to collect debt not owed 13
Problem with a company's investigation into an existing problem 11
False statements or representation 7
Problem with a credit reporting company's investigation into an existing problem 6
Problems at the end of the loan or lease 5
Getting a loan or lease 5
Problems when you are unable to pay 5
Charged fees or interest you didn't expect 3
Vehicle was repossessed or sold the vehicle 3
Disclosure verification of debt 3
Written notification about debt 3
Problem with the payoff process at the end of the loan 2
Payment to acct not credited 2
Communication tactics 1
Took or threatened to take negative or legal action 1
Repossession 1

Yearly Trend

Year Complaints Timely
2015 8 87.5%
2016 5 100%
2017 19 100%
2018 10 100%
2019 16 100%
2020 12 100%
2021 15 100%
2022 7 100%
2023 17 100%
2024 16 100%
2025 19 100%
2026 17 100%

Source: CFPB Consumer Complaint Database

Automobile Acceptance Corporation spreads across product buckets

Automobile Acceptance Corporation's 161 logged complaints stay concentrated: only 16 states show a filing. Only 39.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2026-06-22.

Automobile Acceptance Corporation answers 99.4% of complaints inside the CFPB's tracked window and closes 93.2% with a written explanation. 6.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Automobile Acceptance Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Automobile Acceptance Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Automobile Acceptance Corporation (99.4% timely; 6.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix