Automobile Acceptance Corporation
161 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Automobile Acceptance Corporation complaint mix by product
- Credit reporting, 37 23.3% – 11% relief
- Credit reporting 34 21.4% – 0% relief
- Vehicle loan 34 21.4% – 9% relief
- Debt collection 28 17.6% – 11% relief
- Consumer Loan 15 9.4% – 0% relief
- Payday loan, 7 4.4% – 0% relief
- Payday loan, 4 2.5% – 0% relief
How Automobile Acceptance Corporation's 161 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 37 |
| Credit reporting or other personal consumer reports | 34 |
| Vehicle loan or lease | 34 |
| Debt collection | 28 |
| Consumer Loan | 15 |
| Payday loan, title loan, personal loan, or advance loan | 7 |
| Payday loan, title loan, or personal loan | 4 |
| Bank account or service | 1 |
| Credit reporting | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 108 |
| IL | 11 |
| NC | 10 |
| TX | 8 |
| SC | 4 |
| NV | 3 |
| FL | 3 |
| NY | 2 |
| TN | 2 |
| CA | 2 |
| VA | 2 |
| AL | 1 |
| DC | 1 |
| OH | 1 |
| MD | 1 |
| MN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 36 |
| Improper use of your report | 22 |
| Managing the loan or lease | 14 |
| Struggling to pay your loan | 13 |
| Attempts to collect debt not owed | 13 |
| Problem with a company's investigation into an existing problem | 11 |
| False statements or representation | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 6 |
| Problems at the end of the loan or lease | 5 |
| Getting a loan or lease | 5 |
| Problems when you are unable to pay | 5 |
| Charged fees or interest you didn't expect | 3 |
| Vehicle was repossessed or sold the vehicle | 3 |
| Disclosure verification of debt | 3 |
| Written notification about debt | 3 |
| Problem with the payoff process at the end of the loan | 2 |
| Payment to acct not credited | 2 |
| Communication tactics | 1 |
| Took or threatened to take negative or legal action | 1 |
| Repossession | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 8 | 87.5% |
| 2016 | 5 | 100% |
| 2017 | 19 | 100% |
| 2018 | 10 | 100% |
| 2019 | 16 | 100% |
| 2020 | 12 | 100% |
| 2021 | 15 | 100% |
| 2022 | 7 | 100% |
| 2023 | 17 | 100% |
| 2024 | 16 | 100% |
| 2025 | 19 | 100% |
| 2026 | 17 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Automobile Acceptance Corporation
Automobile Acceptance Corporation's 161 logged complaints stay concentrated: only 16 states show a filing on record. Only 39.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2015 through 2026-06-22.
Automobile Acceptance Corporation answers 99.4% of complaints inside the CFPB's tracked window and closes 93.2% with a written explanation. 6.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Automobile Acceptance Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Automobile Acceptance Corporation have?
161, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Automobile Acceptance Corporation respond to complaints on time?
99.4% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Automobile Acceptance Corporation?
"Incorrect information on your report", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.