Total complaints
737
Filed since 2013
737 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
737 consumer complaints filed with the CFPB
This profile shows BlueChip Financial's complaint history from CFPB public records. 737 consumers have filed complaints since 2013. The company has a 98.5% timely response rate and has provided relief in 0.1% of cases.
Total complaints
737
Filed since 2013
Timely response
98.5%
CFPB-tracked response window
Relief rate
0.1%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How BlueChip Financial's 737 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 206 |
| Debt collection | 194 |
| Payday loan, title loan, personal loan, or advance loan | 163 |
| Payday loan | 121 |
| Consumer Loan | 31 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Credit reporting or other personal consumer reports | 8 |
| Credit reporting | 1 |
| Mortgage | 1 |
| Checking or savings account | 1 |
| State | Complaints |
|---|---|
| CA | 91 |
| FL | 57 |
| NJ | 53 |
| GA | 50 |
| WA | 47 |
| OH | 44 |
| TX | 42 |
| IN | 33 |
| MI | 33 |
| NC | 25 |
| OR | 20 |
| TN | 15 |
| KY | 15 |
| AZ | 15 |
| MA | 14 |
| CO | 13 |
| LA | 12 |
| KS | 11 |
| VA | 11 |
| MO | 11 |
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 169 |
| Struggling to pay your loan | 116 |
| Charged fees or interest I didn't expect | 77 |
| Communication tactics | 49 |
| Took or threatened to take negative or legal action | 32 |
| Attempts to collect debt not owed | 30 |
| False statements or representation | 28 |
| Problem with the payoff process at the end of the loan | 25 |
| Can't contact lender | 19 |
| Problem when making payments | 13 |
| Threatened to contact someone or share information improperly | 13 |
| Problems when you are unable to pay | 12 |
| Managing the loan or lease | 12 |
| Cont'd attempts collect debt not owed | 11 |
| Incorrect information on your report | 11 |
| Getting the loan | 9 |
| Written notification about debt | 9 |
| Improper contact or sharing of info | 8 |
| Charged bank acct wrong day or amt | 8 |
| Taking/threatening an illegal action | 7 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 41 | 100% |
| 2015 | 60 | 98.3% |
| 2016 | 98 | 100% |
| 2017 | 94 | 92.6% |
| 2018 | 79 | 100% |
| 2019 | 62 | 100% |
| 2020 | 37 | 97.3% |
| 2021 | 29 | 96.6% |
| 2022 | 19 | 100% |
| 2023 | 32 | 100% |
| 2024 | 54 | 100% |
| 2025 | 106 | 99.1% |
| 2026 | 22 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
BlueChip Financial has accumulated 737 consumer complaints in the CFPB public database, with filings active across 44 U.S. states. Of those submissions, 334 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, BlueChip Financial reports a 98.5% timely-response rate and has closed 99.9% of cases with a written explanation to the consumer. 0.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BlueChip Financial: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
BlueChip Financial has received 737 consumer complaints filed with the Consumer Financial Protection Bureau.
BlueChip Financial has a 98.5% timely response rate to CFPB complaints.
The most common issue reported against BlueChip Financial is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, or personal loan" product category.
Read our methodology — how this data is sourced, computed, and verified.