2026 data Public-data reference. official source

BlueChip Financial

737 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

737 consumer complaints filed with the CFPB

This profile shows BlueChip Financial's complaint history from CFPB public records. 737 consumers have filed complaints since 2013. The company has a 98.5% timely response rate and has provided relief in 0.1% of cases.

737
Total Complaints
98.5%
Timely Response
4.5%
Disputed
0.1%
Relief Provided
44
States Active
2013
Since

Total complaints

737

Filed since 2013

Timely response

98.5%

CFPB-tracked response window

Relief rate

0.1%

Closed with monetary or non-monetary relief

Timely response rate 98.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median

Share closed with monetary or non-monetary relief.

BlueChip Financial complaint mix by product

Total complaints: 737

BlueChip Financial complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 737 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 206 complaints (28.1%), resolution 0.0% Payday loan, 28.1% Debt collection: 194 complaints (26.4%), resolution 0.0% Debt collection 26.4% Payday loan,: 163 complaints (22.2%), resolution 0.0% Payday loan, 22.2% Payday loan: 121 complaints (16.5%), resolution 0.8% Payday loan 16.5% Consumer Loan: 31 complaints (4.2%), resolution 0.0% Credit reporting,: 11 complaints (1.5%), resolution 0.0% Credit reporting: 8 complaints (1.1%), resolution 0.0%
  • Payday loan, 206 28.1% 0% relief
  • Debt collection 194 26.4% 0% relief
  • Payday loan, 163 22.2% 0% relief
  • Payday loan 121 16.5% 1% relief
  • Consumer Loan 31 4.2% 0% relief
  • Credit reporting, 11 1.5% 0% relief
  • Credit reporting 8 1.1% 0% relief

How BlueChip Financial's 737 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, or personal loan 206
Debt collection 194
Payday loan, title loan, personal loan, or advance loan 163
Payday loan 121
Consumer Loan 31
Credit reporting, credit repair services, or other personal consumer reports 11
Credit reporting or other personal consumer reports 8
Credit reporting 1
Mortgage 1
Checking or savings account 1

Top States

State Complaints
CA 91
FL 57
NJ 53
GA 50
WA 47
OH 44
TX 42
IN 33
MI 33
NC 25
OR 20
TN 15
KY 15
AZ 15
MA 14
CO 13
LA 12
KS 11
VA 11
MO 11

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 169
Struggling to pay your loan 116
Charged fees or interest I didn't expect 77
Communication tactics 49
Took or threatened to take negative or legal action 32
Attempts to collect debt not owed 30
False statements or representation 28
Problem with the payoff process at the end of the loan 25
Can't contact lender 19
Problem when making payments 13
Threatened to contact someone or share information improperly 13
Problems when you are unable to pay 12
Managing the loan or lease 12
Cont'd attempts collect debt not owed 11
Incorrect information on your report 11
Getting the loan 9
Written notification about debt 9
Improper contact or sharing of info 8
Charged bank acct wrong day or amt 8
Taking/threatening an illegal action 7

Yearly Trend

Year Complaints Timely
2013 4 100%
2014 41 100%
2015 60 98.3%
2016 98 100%
2017 94 92.6%
2018 79 100%
2019 62 100%
2020 37 97.3%
2021 29 96.6%
2022 19 100%
2023 32 100%
2024 54 100%
2025 106 99.1%
2026 22 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About BlueChip Financial

BlueChip Financial has accumulated 737 consumer complaints in the CFPB public database, with filings active across 44 U.S. states. Of those submissions, 334 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, BlueChip Financial reports a 98.5% timely-response rate and has closed 99.9% of cases with a written explanation to the consumer. 0.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BlueChip Financial: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does BlueChip Financial have?

BlueChip Financial has received 737 consumer complaints filed with the Consumer Financial Protection Bureau.

Does BlueChip Financial respond to complaints on time?

BlueChip Financial has a 98.5% timely response rate to CFPB complaints.

What is the most common complaint about BlueChip Financial?

The most common issue reported against BlueChip Financial is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, or personal loan" product category.

Related