2026 data Public-data reference Official source

Cng Financial Corporation

2.7K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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2.7K
Total Complaints
96.2%
Timely Response
0%
Disputed
0.8%
Relief Provided
54
States Active
2013
Since

Data updated June 2026

Timely response rate 96.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.8%
Industry median

Share closed with monetary or non-monetary relief.

Cng Financial Corporation complaint mix by product

Total complaints: 2.7K

Cng Financial Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.7K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,347 complaints (51.2%), resolution 0.4% Debt collection 51.2% Payday loan,: 314 complaints (11.9%), resolution 1.9% Payday loan, 11.9% Payday loan: 287 complaints (10.9%), resolution 2.4% Payday loan 10.9% Credit reporting: 238 complaints (9.0%), resolution 0.0% Credit reporting 9.0% Payday loan,: 193 complaints (7.3%), resolution 0.0% Payday loan, 7.3% Credit reporting,: 169 complaints (6.4%), resolution 0.0% Credit reporting, 6.4% Consumer Loan: 82 complaints (3.1%), resolution 0.0%
  • Debt collection 1K 51.2% – 0% relief
  • Payday loan, 314 11.9% – 2% relief
  • Payday loan 287 10.9% – 2% relief
  • Credit reporting 238 9.0% – 0% relief
  • Payday loan, 193 7.3% – 0% relief
  • Credit reporting, 169 6.4% – 0% relief
  • Consumer Loan 82 3.1% – 0% relief

How Cng Financial Corporation's 2.7K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.3K
Payday loan, title loan, or personal loan 314
Payday loan 287
Credit reporting or other personal consumer reports 238
Payday loan, title loan, personal loan, or advance loan 193
Credit reporting, credit repair services, or other personal consumer reports 169
Consumer Loan 82
Credit card 8
Money transfer, virtual currency, or money service 6
Bank account or service 5
Debt or credit management 4
Vehicle loan or lease 3
Other financial service 3
Credit reporting 2
Money transfers 1
Credit card or prepaid card 1

Top States

State Complaints
CA 511
TX 328
SC 264
OH 204
MI 128
WI 103
FL 102
AL 89
MO 84
VA 77
AZ 76
IL 70
OK 62
NC 48
IN 41
GA 40
NM 35
DE 31
PA 31
TN 28

Top Issues

Issue Complaints
Attempts to collect debt not owed 340
Took or threatened to take negative or legal action 246
Communication tactics 240
Incorrect information on your report 192
Improper use of your report 165
Taking/threatening an illegal action 147
Charged fees or interest you didn't expect 135
Struggling to pay your loan 109
False statements or representation 95
Charged fees or interest I didn't expect 87
Improper contact or sharing of info 84
Cont'd attempts collect debt not owed 72
Can't contact lender 69
Written notification about debt 55
Problem with a company's investigation into an existing problem 52
Problem with a credit reporting company's investigation into an existing problem 43
Received a loan I didn't apply for 43
Problem with the payoff process at the end of the loan 41
Threatened to contact someone or share information improperly 41
Problems when you are unable to pay 41

Yearly Trend

Year Complaints Timely
2013 83 56.6%
2014 334 98.8%
2015 218 96.8%
2016 194 99.5%
2017 130 87.7%
2018 160 90%
2019 155 97.4%
2020 115 100%
2021 183 100%
2022 134 100%
2023 156 99.4%
2024 220 97.7%
2025 321 98.8%
2026 260 96.9%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Cng Financial Corporation

Cng Financial Corporation's 2,663 logged complaints reach a nationwide footprint - 54 states have at least one filing on record. Only 38.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-25.

Cng Financial Corporation answers 96.2% of complaints inside the CFPB's tracked window and closes 98.7% with a written explanation. 0.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cng Financial Corporation.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Cng Financial Corporation have?

2,663, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Cng Financial Corporation respond to complaints on time?

96.2% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Cng Financial Corporation?

"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.