CFPB · Slower timely-response band
Cng Financial Corporation
2.7K CFPB complaints · 96.2% timely (slow band) · top issue Attempts to collect debt not owed.
Cng Financial Corporation answers 96.2% on time (lower third) across 2.7K filings. Relief 0.8% · top product Debt collection. Allegations, not findings.
- Volume rank #182 of 342
- Slower timely-response band
- +213.3% filings 2013 to 2026
CFPB relief outcome brief
CCDB company cng-financial-corporation
0.8% relief · 96.2% timely · 2.7K filings · Debt collection
Same-product relief peers
Nearest relief peer: Second Round Limited Partnership, Austin, TX Branch (0.8% relief)
Cng Financial Corporation closes 0.8% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 2.7K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cng Financial Corporation complaint mix by product
- Debt collection 1K 51.2% – 0% relief
- Payday loan, 314 11.9% – 2% relief
- Payday loan 287 10.9% – 2% relief
- Credit reporting 238 9.0% – 0% relief
- Payday loan, 193 7.3% – 0% relief
- Credit reporting, 169 6.4% – 0% relief
- Consumer Loan 82 3.1% – 0% relief
How Cng Financial Corporation's 2.7K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.3K |
| Payday loan, title loan, or personal loan | 314 |
| Payday loan | 287 |
| Credit reporting or other personal consumer reports | 238 |
| Payday loan, title loan, personal loan, or advance loan | 193 |
| Credit reporting, credit repair services, or other personal consumer reports | 169 |
| Consumer Loan | 82 |
| Credit card | 8 |
| Money transfer, virtual currency, or money service | 6 |
| Bank account or service | 5 |
| Debt or credit management | 4 |
| Vehicle loan or lease | 3 |
| Other financial service | 3 |
| Credit reporting | 2 |
| Money transfers | 1 |
| Credit card or prepaid card | 1 |
Nationwide filing states for Cng Financial Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 19.2% of this company's filings
Cng Financial Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 260
- +213.3% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 511 |
| TX | 328 |
| SC | 264 |
| OH | 204 |
| MI | 128 |
| WI | 103 |
| FL | 102 |
| AL | 89 |
| MO | 84 |
| VA | 77 |
| AZ | 76 |
| IL | 70 |
| OK | 62 |
| NC | 48 |
| IN | 41 |
| GA | 40 |
| NM | 35 |
| DE | 31 |
| PA | 31 |
| TN | 28 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 340 |
| Took or threatened to take negative or legal action | 246 |
| Communication tactics | 240 |
| Incorrect information on your report | 192 |
| Improper use of your report | 165 |
| Taking/threatening an illegal action | 147 |
| Charged fees or interest you didn't expect | 135 |
| Struggling to pay your loan | 109 |
| False statements or representation | 95 |
| Charged fees or interest I didn't expect | 87 |
| Improper contact or sharing of info | 84 |
| Cont'd attempts collect debt not owed | 72 |
| Can't contact lender | 69 |
| Written notification about debt | 55 |
| Problem with a company's investigation into an existing problem | 52 |
| Problem with a credit reporting company's investigation into an existing problem | 43 |
| Received a loan I didn't apply for | 43 |
| Problem with the payoff process at the end of the loan | 41 |
| Threatened to contact someone or share information improperly | 41 |
| Problems when you are unable to pay | 41 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 83 | 56.6% |
| 2014 | 334 | 98.8% |
| 2015 | 218 | 96.8% |
| 2016 | 194 | 99.5% |
| 2017 | 130 | 87.7% |
| 2018 | 160 | 90% |
| 2019 | 155 | 97.4% |
| 2020 | 115 | 100% |
| 2021 | 183 | 100% |
| 2022 | 134 | 100% |
| 2023 | 156 | 99.4% |
| 2024 | 220 | 97.7% |
| 2025 | 321 | 98.8% |
| 2026 | 260 | 96.9% |
Source: CFPB Consumer Complaint Database
Cng Financial Corporation in the slower-timely third
Cng Financial Corporation's 2,663 logged complaints reach a nationwide footprint - 54 states have at least one filing. Only 38.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25. Timely response 96.2% sits in the lower third of the corpus.
Cng Financial Corporation answers 96.2% of complaints inside the CFPB's tracked window (timely band: slow) and closes 0.8% with relief; 98.7% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cng Financial Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cng Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.7K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cng Financial Corporation (#182 of 342; 96.2% timely; 0.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band