Ezcorp, Inc.
187 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ezcorp, Inc. complaint mix by product
- Debt collection 95 51.1% – 2% relief
- Payday loan 59 31.7% – 2% relief
- Consumer Loan 13 7.0% – 8% relief
- Payday loan, 12 6.5% – 8% relief
- Payday loan, 5 2.7% – 20% relief
- Other financial 1 0.5% – 0% relief
- Money transfers 1 0.5% – 0% relief
How Ezcorp, Inc.'s 187 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 95 |
| Payday loan | 59 |
| Consumer Loan | 13 |
| Payday loan, title loan, or personal loan | 12 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Other financial service | 1 |
| Money transfers | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 85 |
| WI | 18 |
| CO | 13 |
| NV | 10 |
| MO | 8 |
| UT | 5 |
| OH | 5 |
| FL | 5 |
| IL | 4 |
| NY | 4 |
| CA | 3 |
| TN | 3 |
| ID | 3 |
| KS | 3 |
| RI | 2 |
| GA | 2 |
| OK | 2 |
| IN | 1 |
| MI | 1 |
| MN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Taking/threatening an illegal action | 27 |
| Communication tactics | 24 |
| Can't contact lender | 23 |
| Charged fees or interest I didn't expect | 16 |
| Cont'd attempts collect debt not owed | 12 |
| Can't stop charges to bank account | 10 |
| False statements or representation | 9 |
| Took or threatened to take negative or legal action | 7 |
| Charged fees or interest you didn't expect | 6 |
| Improper contact or sharing of info | 6 |
| Attempts to collect debt not owed | 5 |
| Property was sold | 4 |
| Received a loan I didn't apply for | 4 |
| Can't contact lender or servicer | 3 |
| Disclosure verification of debt | 3 |
| Taking out the loan or lease | 3 |
| Payment to acct not credited | 3 |
| Applied for loan/did not receive money | 3 |
| Charged bank acct wrong day or amt | 3 |
| Problems when you are unable to pay | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 12 | 100% |
| 2014 | 47 | 91.5% |
| 2015 | 37 | 81.1% |
| 2016 | 33 | 97% |
| 2017 | 34 | 82.4% |
| 2018 | 9 | 66.7% |
| 2019 | 4 | 100% |
| 2020 | 2 | 50% |
| 2021 | 3 | 100% |
| 2022 | 1 | 100% |
| 2025 | 4 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Ezcorp, Inc.
Ezcorp, Inc.'s 187 logged complaints stay concentrated: only 28 states show a filing on record. Only 31% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-03-15.
Ezcorp, Inc. answers 88.2% of complaints inside the CFPB's tracked window and closes 75.9% with a written explanation. 3.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Taking/threatening an illegal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ezcorp, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Ezcorp, Inc. have?
187, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Ezcorp, Inc. respond to complaints on time?
88.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Ezcorp, Inc.?
"Taking/threatening an illegal action", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.