2026 data Public-data reference. official source

WHEELS FINANCIAL GROUP, LLC.

662 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

662 consumer complaints filed with the CFPB

This profile shows WHEELS FINANCIAL GROUP, LLC.'s complaint history from CFPB public records. 662 consumers have filed complaints since 2013. The company has a 98.8% timely response rate and has provided relief in 0.3% of cases.

662
Total Complaints
98.8%
Timely Response
3.5%
Disputed
0.3%
Relief Provided
38
States Active
2013
Since

Total complaints

662

Filed since 2013

Timely response

98.8%

CFPB-tracked response window

Relief rate

0.3%

Closed with monetary or non-monetary relief

Timely response rate 98.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.3%
Industry median

Share closed with monetary or non-monetary relief.

WHEELS FINANCIAL GROUP, LLC. complaint mix by product

Total complaints: 662

WHEELS FINANCIAL GROUP, LLC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 662 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 162 complaints (24.7%), resolution 0.0% Payday loan, 24.7% Payday loan,: 121 complaints (18.5%), resolution 0.0% Payday loan, 18.5% Credit reporting: 99 complaints (15.1%), resolution 0.0% Credit reporting 15.1% Debt collection: 97 complaints (14.8%), resolution 0.0% Debt collection 14.8% Credit reporting,: 76 complaints (11.6%), resolution 0.0% Credit reporting, 11.6% Consumer Loan: 70 complaints (10.7%), resolution 2.9% Consumer Loan 10.7% Vehicle loan: 30 complaints (4.6%), resolution 0.0%
  • Payday loan, 162 24.7% 0% relief
  • Payday loan, 121 18.5% 0% relief
  • Credit reporting 99 15.1% 0% relief
  • Debt collection 97 14.8% 0% relief
  • Credit reporting, 76 11.6% 0% relief
  • Consumer Loan 70 10.7% 3% relief
  • Vehicle loan 30 4.6% 0% relief

How WHEELS FINANCIAL GROUP, LLC.'s 662 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, or personal loan 162
Payday loan, title loan, personal loan, or advance loan 121
Credit reporting or other personal consumer reports 99
Debt collection 97
Credit reporting, credit repair services, or other personal consumer reports 76
Consumer Loan 70
Vehicle loan or lease 30
Payday loan 3
Credit card or prepaid card 3
Mortgage 1

Top States

State Complaints
CA 363
OH 35
FL 33
MI 27
VA 26
TX 23
NC 18
IN 17
AZ 14
IL 9
MO 8
NM 8
WI 7
TN 7
LA 6
AL 6
NV 5
WA 5
MS 4
MN 3

Top Issues

Issue Complaints
Incorrect information on your report 121
Charged fees or interest you didn't expect 114
Struggling to pay your loan 51
Vehicle was repossessed or sold the vehicle 42
Improper use of your report 41
Attempts to collect debt not owed 39
Problem with the payoff process at the end of the loan 26
Managing the loan or lease 20
Problem with a credit reporting company's investigation into an existing problem 18
Charged fees or interest I didn't expect 17
Problems when you are unable to pay 17
Took or threatened to take negative or legal action 15
Problem with a company's investigation into an existing problem 13
False statements or representation 12
Communication tactics 9
Loan payment wasn't credited to your account 8
Cont'd attempts collect debt not owed 7
Repossession 7
Taking out the loan or lease 7
Was approved for a loan, but didn't receive money 7

Yearly Trend

Year Complaints Timely
2013 4 100%
2014 28 100%
2015 30 100%
2016 16 100%
2017 27 100%
2018 45 100%
2019 40 100%
2020 56 94.6%
2021 41 100%
2022 60 100%
2023 69 100%
2024 85 97.6%
2025 120 97.5%
2026 41 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About WHEELS FINANCIAL GROUP, LLC.

WHEELS FINANCIAL GROUP, LLC. has accumulated 662 consumer complaints in the CFPB public database, with filings active across 38 U.S. states. Of those submissions, 279 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-23, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, WHEELS FINANCIAL GROUP, LLC. reports a 98.8% timely-response rate and has closed 99.7% of cases with a written explanation to the consumer. 0.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating WHEELS FINANCIAL GROUP, LLC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does WHEELS FINANCIAL GROUP, LLC. have?

WHEELS FINANCIAL GROUP, LLC. has received 662 consumer complaints filed with the Consumer Financial Protection Bureau.

Does WHEELS FINANCIAL GROUP, LLC. respond to complaints on time?

WHEELS FINANCIAL GROUP, LLC. has a 98.8% timely response rate to CFPB complaints.

What is the most common complaint about WHEELS FINANCIAL GROUP, LLC.?

The most common issue reported against WHEELS FINANCIAL GROUP, LLC. is "Incorrect information on your report" in the "Payday loan, title loan, or personal loan" product category.

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