Other service issues

514 consumer complaints across 56 companies

This page tracks consumer complaints about "Other service issues" filed with the CFPB. 514 complaints mention this issue across 56 companies. The most affected product category is "Money transfers".

514
Total Complaints
56
Companies
Money transfers
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Western Union Company, the 154
2 Paypal Holdings, Inc 118
3 Moneygram Payment Systems Worldwide Inc 105
4 Bank of America, National Association 18
5 Wells Fargo & Company 15
6 Securus J Holdings, LLC 12
7 JPMorgan Chase & Co. 11
8 Ria Envia, LLC 6
9 Google Compare Credit Cards Inc. 6
10 Coinbase, Inc. 6
11 U.S. Bancorp 5
12 Xoom Corporation 4
13 Citibank, N.a. 4
14 Trans-Fast Remittance LLC 3
15 First Data Corporation 2
16 Intermex Wire Transfer, LLC 2
17 Nationwide Biweekly Administration, Inc. 2
18 Fifth Third Financial Corporation 2
19 Circle Internet Financial 2
20 Skrill USA, Inc. 1
21 Citizens Financial Group, Inc. 1
22 Maxitransfers LLC 1
23 BB&T Corporation 1
24 Viamericas Corporation 1
25 South Exchange, Inc 1
26 Tcf National Bank 1
27 Cit Bank, National Association 1
28 Bbva Financial Corporation 1
29 PNC Bank N.A. 1
30 Huntington National Bank, the 1
31 Cng Financial Corporation 1
32 Financial Asset Management, Inc. 1
33 First National Bank of Omaha 1
34 TD Bank Us Holding Company 1
35 Deutsche Bank 1
36 Comerica 1
37 Nationstar Mortgage LLC 1
38 Suntrust Banks, Inc. 1
39 Ubs Bank USA 1
40 Evergreen Financial Services Inc. 1
41 Empowerment Ventures, LLC 1
42 Capital One Financial Corporation 1
43 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 1
44 E*Trade Bank 1
45 Bank of New York Mellon Corporation, the 1
46 Check Into Cash Inc. 1
47 State Employees Credit Union 1
48 People'S United Bank, National Association 1
49 Charles Schwab Corporation, the 1
50 Remitly, Inc. 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Other service issues" Complaints

The CFPB public record contains 514 consumer complaints tagged with the issue "Other service issues", distributed across 56 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Other service issues" is raised is "Money transfers". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Other service issues" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Other service issues", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.