CFPB · Narrow respondent spread

Other service issues

514 CFPB complaints · 56 companies (narrow spread) · top product Money transfers.

514 CFPB complaints

"Other service issues" concentrates on 56 named companies (narrow spread) with 514 filings · lead firm 30%. Allegations, not findings.

  • Volume rank #131 of 178
  • Western Union Company 30% of filings
  • Data updated June 2026
  • Narrow respondent spread
514
Total Complaints
56
Companies
Money transfers
Top Product

Lead companies on "Other service issues"

# Company Complaints
1 Western Union Company, the 154
2 Paypal Holdings, Inc 118
3 Moneygram Payment Systems Worldwide Inc 105
4 Bank of America, National Association 18
5 Wells Fargo & Company 15
6 Securus J Holdings, LLC 12
7 JPMorgan Chase & Co. 11
8 Ria Envia, LLC 6
9 Google Compare Credit Cards Inc. 6
10 Coinbase, Inc. 6
11 U.S. Bancorp 5
12 Xoom Corporation 4
13 Citibank, N.a. 4
14 Trans-Fast Remittance LLC 3
15 First Data Corporation 2
16 Intermex Wire Transfer, LLC 2
17 Nationwide Biweekly Administration, Inc. 2
18 Fifth Third Financial Corporation 2
19 Circle Internet Financial 2
20 Skrill USA, Inc. 1
21 Citizens Financial Group, Inc. 1
22 Maxitransfers LLC 1
23 BB&T Corporation 1
24 Viamericas Corporation 1
25 South Exchange, Inc 1
26 Tcf National Bank 1
27 Cit Bank, National Association 1
28 Bbva Financial Corporation 1
29 PNC Bank N.A. 1
30 Huntington National Bank, the 1
31 Cng Financial Corporation 1
32 Financial Asset Management, Inc. 1
33 First National Bank of Omaha 1
34 TD Bank Us Holding Company 1
35 Deutsche Bank 1
36 Comerica 1
37 Nationstar Mortgage LLC 1
38 Suntrust Banks, Inc. 1
39 Ubs Bank USA 1
40 Evergreen Financial Services Inc. 1
41 Empowerment Ventures, LLC 1
42 Capital One Financial Corporation 1
43 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 1
44 E*Trade Bank 1
45 Bank of New York Mellon Corporation, the 1
46 Check Into Cash Inc. 1
47 State Employees Credit Union 1
48 People'S United Bank, National Association 1
49 Charles Schwab Corporation, the 1
50 Remitly, Inc. 1

Source: CFPB Consumer Complaint Database

"Other service issues" on a narrow respondent set

"Other service issues" names only 56 companies, so filings cluster on a small respondent set rather than the whole market. Respondent breadth sits in the lower third of the indexed issue corpus. No single company exceeds 30% of these filings.

Because only 56 firms are named, compare company profiles before treating "Other service issues" as a category-wide pattern. The most common product category is "Money transfers". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Other service issues" (#131 of 178; 56 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrow respondent spread