Home Issues Other service issues CFPB · Narrow respondent spread
Other service issues 514 CFPB complaints · 56 companies (narrow spread) · top product Money transfers.
514 CFPB complaints
"Other service issues" concentrates on 56 named companies (narrow spread) with 514 filings · lead firm 30%. Allegations, not findings.
Western Union Company 30% of filings Data updated June 2026 Narrow respondent spread Money transfers
Top Product
Lead companies on "Other service issues" # Company Complaints 1 Western Union Company, the 154 2 Paypal Holdings, Inc 118 3 Moneygram Payment Systems Worldwide Inc 105 4 Bank of America, National Association 18 5 Wells Fargo & Company 15 6 Securus J Holdings, LLC 12 7 JPMorgan Chase & Co. 11 8 Ria Envia, LLC 6 9 Google Compare Credit Cards Inc. 6 10 Coinbase, Inc. 6 11 U.S. Bancorp 5 12 Xoom Corporation 4 13 Citibank, N.a. 4 14 Trans-Fast Remittance LLC 3 15 First Data Corporation 2 16 Intermex Wire Transfer, LLC 2 17 Nationwide Biweekly Administration, Inc. 2 18 Fifth Third Financial Corporation 2 19 Circle Internet Financial 2 20 Skrill USA, Inc. 1 21 Citizens Financial Group, Inc. 1 22 Maxitransfers LLC 1 23 BB&T Corporation 1 24 Viamericas Corporation 1 25 South Exchange, Inc 1 26 Tcf National Bank 1 27 Cit Bank, National Association 1 28 Bbva Financial Corporation 1 29 PNC Bank N.A. 1 30 Huntington National Bank, the 1 31 Cng Financial Corporation 1 32 Financial Asset Management, Inc. 1 33 First National Bank of Omaha 1 34 TD Bank Us Holding Company 1 35 Deutsche Bank 1 36 Comerica 1 37 Nationstar Mortgage LLC 1 38 Suntrust Banks, Inc. 1 39 Ubs Bank USA 1 40 Evergreen Financial Services Inc. 1 41 Empowerment Ventures, LLC 1 42 Capital One Financial Corporation 1 43 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 1 44 E*Trade Bank 1 45 Bank of New York Mellon Corporation, the 1 46 Check Into Cash Inc. 1 47 State Employees Credit Union 1 48 People'S United Bank, National Association 1 49 Charles Schwab Corporation, the 1 50 Remitly, Inc. 1
Source: CFPB Consumer Complaint Database
"Other service issues" on a narrow respondent set "Other service issues" names only 56 companies, so filings cluster on a small respondent set rather than the whole market. Respondent breadth sits in the lower third of the indexed issue corpus. No single company exceeds 30% of these filings.
Because only 56 firms are named, compare company profiles before treating "Other service issues" as a category-wide pattern. The most common product category is "Money transfers". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.
Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.