CFPB · Single-product concentration

Circle Internet Financial

88 CFPB complaints · 88.6% in "Money transfer, virtual currency, or money service" · top issue Fraud or scam.

88 CFPB complaints

Circle Internet Financial: 88.6% of 88 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 81.8% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -25% filings 2016 to 2026

CFPB relief outcome brief

CCDB company circle-internet-financial

0% relief · 81.8% timely · 88 filings · Money transfer, virtual currency, or money service

Nearest relief peer: Early Warning Services, LLC (0% relief)

Circle Internet Financial (t…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Circle Internet Financial and nearest filing-volume peers

Circle Internet Financial closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Circle Internet Financial's 88 filings include narrative text

62.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 81.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Circle Internet Financial complaint mix by product

Total complaints: 88

Circle Internet Financial complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 88 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Money transfer,: 78 complaints (88.6%), resolution 0.0% Money transfer, 88.6% Checking or: 4 complaints (4.5%), resolution 0.0% Virtual currency: 3 complaints (3.4%), resolution 0.0% Prepaid card: 1 complaints (1.1%), resolution 0.0% Debt collection: 1 complaints (1.1%), resolution 0.0% Credit reporting,: 1 complaints (1.1%), resolution 0.0%
  • Money transfer, 78 88.6% 0% relief
  • Checking or 4 4.5% 0% relief
  • Virtual currency 3 3.4% 0% relief
  • Prepaid card 1 1.1% 0% relief
  • Debt collection 1 1.1% 0% relief
  • Credit reporting, 1 1.1% 0% relief

How Circle Internet Financial's 88 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Money transfer, virtual currency, or money service 78
Checking or savings account 4
Virtual currency 3
Prepaid card 1
Debt collection 1
Credit reporting, credit repair services, or other personal consumer reports 1

Where Circle Internet Financial complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
8% of this company's filings
CA7FL7NY5OR5NJ4MA4OH2TX2

Circle Internet Financial falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
3
-25% vs 2016
0510152025 20162017201820192020202120222023202420252026 3

Top States

State Complaints
CA 7
FL 7
NY 5
OR 5
NJ 4
MA 4
OH 2
TX 2
MI 2
IL 2
VA 2
MD 2
MO 2
WA 2
CO 2
NC 2
NE 1
AZ 1
MN 1
PA 1

Top Issues

Issue Complaints
Fraud or scam 26
Money was not available when promised 23
Other transaction problem 14
Managing, opening, or closing your mobile wallet account 5
Managing an account 4
Confusing or missing disclosures 3
Other service problem 3
Wrong amount charged or received 2
Other service issues 2
Other transaction issues 1
Attempts to collect debt not owed 1
Unauthorized transactions or other transaction problem 1
Unexpected or other fees 1
Problem with a company's investigation into an existing issue 1
Lost or stolen money order 1

Yearly Trend

Year Complaints Timely
2016 4 100%
2017 3 100%
2018 8 100%
2019 23 56.5%
2020 4 25%
2021 8 100%
2022 16 87.5%
2023 11 90.9%
2024 4 100%
2025 4 100%
2026 3 100%

Source: CFPB Consumer Complaint Database

Circle Internet Financial filings cluster in one product

Circle Internet Financial's 88 logged complaints stay concentrated: only 25 states show a filing. 62.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-03-25.

Circle Internet Financial answers 81.8% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Fraud or scam."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Circle Internet Financial.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Circle Internet Financial: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Circle Internet Financial (81.8% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration