2026 data Public-data reference. official source

Circle Internet Financial

57 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

57 consumer complaints filed with the CFPB

This profile shows Circle Internet Financial's complaint history from CFPB public records. 57 consumers have filed complaints since 2016. The company has a 93% timely response rate and has provided relief in 0% of cases.

57
Total Complaints
93%
Timely Response
3.5%
Disputed
0%
Relief Provided
24
States Active
2016
Since

Total complaints

57

Filed since 2016

Timely response

93%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 93.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Circle Internet Financial complaint mix by product

Total complaints: 57

Circle Internet Financial complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 57 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Money transfer,: 50 complaints (87.7%), resolution 0.0% Money transfer, 87.7% Checking or: 3 complaints (5.3%), resolution 0.0% Virtual currency: 2 complaints (3.5%), resolution 0.0% Prepaid card: 1 complaints (1.8%), resolution 0.0% Debt collection: 1 complaints (1.8%), resolution 0.0%
  • Money transfer, 50 87.7% 0% relief
  • Checking or 3 5.3% 0% relief
  • Virtual currency 2 3.5% 0% relief
  • Prepaid card 1 1.8% 0% relief
  • Debt collection 1 1.8% 0% relief

How Circle Internet Financial's 57 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Money transfer, virtual currency, or money service 50
Checking or savings account 3
Virtual currency 2
Prepaid card 1
Debt collection 1

Top States

State Complaints
FL 6
CA 5
NJ 4
MA 3
NY 3
MO 2
CO 2
VA 2
OH 2
TX 2
NC 2
SC 1
WA 1
PA 1
NE 1
GA 1
AZ 1
PR 1
MI 1
WV 1

Top Issues

Issue Complaints
Money was not available when promised 17
Fraud or scam 16
Other transaction problem 7
Managing, opening, or closing your mobile wallet account 5
Managing an account 3
Other service problem 2
Wrong amount charged or received 2
Lost or stolen money order 1
Other service issues 1
Other transaction issues 1
Attempts to collect debt not owed 1
Confusing or missing disclosures 1

Yearly Trend

Year Complaints Timely
2016 3 100%
2017 2 100%
2018 5 100%
2019 10 80%
2021 6 100%
2022 12 91.7%
2023 9 88.9%
2024 4 100%
2025 3 100%
2026 3 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Circle Internet Financial

Circle Internet Financial has accumulated 57 consumer complaints in the CFPB public database, with filings active across 24 U.S. states. Of those submissions, 23 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Circle Internet Financial reports a 93% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Money was not available when promised".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Circle Internet Financial: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Circle Internet Financial have?

Circle Internet Financial has received 57 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Circle Internet Financial respond to complaints on time?

Circle Internet Financial has a 93% timely response rate to CFPB complaints.

What is the most common complaint about Circle Internet Financial?

The most common issue reported against Circle Internet Financial is "Money was not available when promised" in the "Money transfer, virtual currency, or money service" product category.

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