Total complaints
57
Filed since 2016
57 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
57 consumer complaints filed with the CFPB
This profile shows Circle Internet Financial's complaint history from CFPB public records. 57 consumers have filed complaints since 2016. The company has a 93% timely response rate and has provided relief in 0% of cases.
Total complaints
57
Filed since 2016
Timely response
93%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Circle Internet Financial's 57 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 50 |
| Checking or savings account | 3 |
| Virtual currency | 2 |
| Prepaid card | 1 |
| Debt collection | 1 |
| State | Complaints |
|---|---|
| FL | 6 |
| CA | 5 |
| NJ | 4 |
| MA | 3 |
| NY | 3 |
| MO | 2 |
| CO | 2 |
| VA | 2 |
| OH | 2 |
| TX | 2 |
| NC | 2 |
| SC | 1 |
| WA | 1 |
| PA | 1 |
| NE | 1 |
| GA | 1 |
| AZ | 1 |
| PR | 1 |
| MI | 1 |
| WV | 1 |
| Issue | Complaints |
|---|---|
| Money was not available when promised | 17 |
| Fraud or scam | 16 |
| Other transaction problem | 7 |
| Managing, opening, or closing your mobile wallet account | 5 |
| Managing an account | 3 |
| Other service problem | 2 |
| Wrong amount charged or received | 2 |
| Lost or stolen money order | 1 |
| Other service issues | 1 |
| Other transaction issues | 1 |
| Attempts to collect debt not owed | 1 |
| Confusing or missing disclosures | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 3 | 100% |
| 2017 | 2 | 100% |
| 2018 | 5 | 100% |
| 2019 | 10 | 80% |
| 2021 | 6 | 100% |
| 2022 | 12 | 91.7% |
| 2023 | 9 | 88.9% |
| 2024 | 4 | 100% |
| 2025 | 3 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Circle Internet Financial has accumulated 57 consumer complaints in the CFPB public database, with filings active across 24 U.S. states. Of those submissions, 23 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Circle Internet Financial reports a 93% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Money was not available when promised".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Circle Internet Financial: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Circle Internet Financial has received 57 consumer complaints filed with the Consumer Financial Protection Bureau.
Circle Internet Financial has a 93% timely response rate to CFPB complaints.
The most common issue reported against Circle Internet Financial is "Money was not available when promised" in the "Money transfer, virtual currency, or money service" product category.
Read our methodology — how this data is sourced, computed, and verified.