CFPB · Single-product concentration
Evergreen Financial Services Inc.
63 CFPB complaints · 93.7% in "Debt collection" · top issue Attempts to collect debt not owed.
Evergreen Financial Services Inc.: 93.7% of 63 CFPB complaints sit in "Debt collection". Timely 85.7% · relief 3.2%. Allegations, not findings.
- Single-product concentration
- -62.5% filings 2014 to 2026
CFPB relief outcome brief
CCDB company evergreen-financial-services-inc
3.2% relief · 85.7% timely · 63 filings · Debt collection
Same-product relief peers
Nearest relief peer: Ezcorp, Inc. (3.2% relief)
Evergreen Financial Services Inc. closes 3.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Evergreen Financial Services Inc.'s 63 filings include narrative text
46% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Evergreen Financial Services Inc. complaint mix by product
- Debt collection 59 93.7% – 3% relief
- Payday loan, 1 1.6% – 0% relief
- Consumer Loan 1 1.6% – 0% relief
- Money transfers 1 1.6% – 0% relief
- Payday loan, 1 1.6% – 0% relief
How Evergreen Financial Services Inc.'s 63 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 59 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Consumer Loan | 1 |
| Money transfers | 1 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for Evergreen Financial Services Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- WA
- 81% of this company's filings
Evergreen Financial Services Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- -62.5% vs 2014
Top States
| State | Complaints |
|---|---|
| WA | 51 |
| VA | 2 |
| OR | 2 |
| AZ | 1 |
| MD | 1 |
| NC | 1 |
| DE | 1 |
| FL | 1 |
| CA | 1 |
| AL | 1 |
| ID | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 12 |
| Communication tactics | 11 |
| Written notification about debt | 10 |
| Took or threatened to take negative or legal action | 6 |
| Disclosure verification of debt | 6 |
| Threatened to contact someone or share information improperly | 4 |
| Cont'd attempts collect debt not owed | 4 |
| Improper contact or sharing of info | 3 |
| False statements or representation | 2 |
| Getting a line of credit | 1 |
| Managing the loan or lease | 1 |
| Other service issues | 1 |
| Taking/threatening an illegal action | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 8 | 100% |
| 2015 | 6 | 100% |
| 2016 | 5 | 80% |
| 2017 | 8 | 75% |
| 2018 | 8 | 87.5% |
| 2019 | 4 | 100% |
| 2020 | 1 | 100% |
| 2021 | 1 | 100% |
| 2022 | 2 | 100% |
| 2023 | 2 | 100% |
| 2024 | 2 | 100% |
| 2025 | 13 | 84.6% |
| 2026 | 3 | 0% |
Source: CFPB Consumer Complaint Database
Evergreen Financial Services Inc. filings cluster in one product
Evergreen Financial Services Inc.'s 63 logged complaints stay concentrated: only 11 states show a filing. 46% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-04-13.
Evergreen Financial Services Inc. answers 85.7% of complaints inside the CFPB's tracked window and closes 88.9% with a written explanation. 3.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Evergreen Financial Services Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Evergreen Financial Services Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 63.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 85.7%.
- Thunderbird Collection Specialists, Inc. Δ 0.0 pts · 203 complaints 85.7%timely
- AMCOL Systems, Inc. Δ 0.1 pts · 692 complaints 85.8%timely
- LTD Financial Services, L.P. Δ 0.2 pts · 427 complaints 85.9%timely
- Neighborhood Assistance Corporation of America ("NACA") Δ 0.2 pts · 145 complaints 85.5%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Evergreen Financial Services Inc. (85.7% timely; 3.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration