CFPB · Coded-category record
South Exchange, Inc
2 CFPB complaints · mostly coded fields (0% narrative) · top issue Other service issues.
South Exchange, Inc: only 0% of 2 filings carry narrative text, mostly coded fields. Timely 100% · relief 0%. Allegations, not findings.
- Coded-category record
- 0% filings 2014 to 2020
CFPB relief outcome brief
CCDB company south-exchange-inc
0% relief · 100% timely · 2 filings · Money transfers
Nearest relief peer: Credit Bureau of Carbon County (3% relief)
South Exchange, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
South Exchange, Inc complaint mix by product
- Money transfers 1 50.0% – 0% relief
- Money transfer, 1 50.0% – 0% relief
How South Exchange, Inc's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfers | 1 |
| Money transfer, virtual currency, or money service | 1 |
Concentrated filing states for South Exchange, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 50% of this company's filings
South Exchange, Inc complaints by year
Annual filing volume from the CFPB public database
- 2020
- 1
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| FL | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Other service issues | 1 |
| Money was not available when promised | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2020 | 1 | 100% |
Source: CFPB Consumer Complaint Database
South Exchange, Inc's coded-category complaint ledger
South Exchange, Inc's 2 logged complaints stay concentrated: only 2 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2020-01-22.
South Exchange, Inc answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfers" draws the most filings, most often for "Other service issues."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about South Exchange, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for South Exchange, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for South Exchange, Inc (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Coded-category record