2026 data Public-data reference. official source

Nationwide Biweekly Administration, Inc.

124 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

124 consumer complaints filed with the CFPB

This profile shows Nationwide Biweekly Administration, Inc.'s complaint history from CFPB public records. 124 consumers have filed complaints since 2012. The company has a 90.3% timely response rate and has provided relief in 0% of cases.

124
Total Complaints
90.3%
Timely Response
9.7%
Disputed
0%
Relief Provided
39
States Active
2012
Since

Total complaints

124

Filed since 2012

Timely response

90.3%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 90.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Nationwide Biweekly Administration, Inc. complaint mix by product

Total complaints: 124

Nationwide Biweekly Administration, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 124 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 95 complaints (76.6%), resolution 0.0% Mortgage 76.6% Other financial: 11 complaints (8.9%), resolution 0.0% Other financial 8.9% Bank account: 10 complaints (8.1%), resolution 0.0% Bank account 8.1% Consumer Loan: 4 complaints (3.2%), resolution 0.0% Money transfers: 3 complaints (2.4%), resolution 0.0% Credit reporting,: 1 complaints (0.8%), resolution 0.0%
  • Mortgage 95 76.6% 0% relief
  • Other financial 11 8.9% 0% relief
  • Bank account 10 8.1% 0% relief
  • Consumer Loan 4 3.2% 0% relief
  • Money transfers 3 2.4% 0% relief
  • Credit reporting, 1 0.8% 0% relief

How Nationwide Biweekly Administration, Inc.'s 124 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 95
Other financial service 11
Bank account or service 10
Consumer Loan 4
Money transfers 3
Credit reporting, credit repair services, or other personal consumer reports 1

Top States

State Complaints
CA 14
OH 9
PA 7
TX 6
GA 5
FL 5
MN 5
NM 5
NC 5
AZ 4
VA 4
IN 4
UT 4
WA 4
MD 4
NY 3
CT 3
MO 3
OR 3
MI 3

Top Issues

Issue Complaints
Loan servicing, payments, escrow account 83
Fraud or scam 8
Trouble during payment process 5
Account opening, closing, or management 4
Managing the loan or lease 3
Settlement process and costs 3
Deposits and withdrawals 3
Making/receiving payments, sending money 3
Customer service/Customer relations 3
Unexpected/Other fees 2
Loan modification,collection,foreclosure 2
Other service issues 1
Problems when you are unable to pay 1
Credit decision / Underwriting 1
Money was not available when promised 1
Application, originator, mortgage broker 1

Yearly Trend

Year Complaints Timely
2012 4 100%
2013 6 100%
2014 5 100%
2015 67 91%
2016 32 87.5%
2017 6 100%
2018 1 100%
2019 2 50%
2020 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Nationwide Biweekly Administration, Inc.

Nationwide Biweekly Administration, Inc. has accumulated 124 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 47 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2020-05-22, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Nationwide Biweekly Administration, Inc. reports a 90.3% timely-response rate and has closed 96.8% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 9.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan servicing, payments, escrow account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Nationwide Biweekly Administration, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Nationwide Biweekly Administration, Inc. have?

Nationwide Biweekly Administration, Inc. has received 124 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Nationwide Biweekly Administration, Inc. respond to complaints on time?

Nationwide Biweekly Administration, Inc. has a 90.3% timely response rate to CFPB complaints.

What is the most common complaint about Nationwide Biweekly Administration, Inc.?

The most common issue reported against Nationwide Biweekly Administration, Inc. is "Loan servicing, payments, escrow account" in the "Mortgage" product category.

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