CFPB · Single-product concentration
Nationwide Biweekly Administration, Inc.
141 CFPB complaints · 75.2% in "Mortgage" · top issue Loan servicing, payments, escrow account.
Nationwide Biweekly Administration, Inc.: 75.2% of 141 CFPB complaints sit in "Mortgage". Timely 90.1% · relief 0%. Allegations, not findings.
- Single-product concentration
- -75% filings 2012 to 2020
CFPB relief outcome brief
CCDB company nationwide-biweekly-administration-inc
0% relief · 90.1% timely · 141 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Nationwide Biweekly Administration, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Nationwide Biweekly Administration, Inc.'s 141 filings include narrative text
45.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Nationwide Biweekly Administration, Inc. complaint mix by product
- Mortgage 106 75.2% – 0% relief
- Bank account 13 9.2% – 0% relief
- Other financial 13 9.2% – 0% relief
- Consumer Loan 4 2.8% – 0% relief
- Money transfers 4 2.8% – 0% relief
- Credit reporting, 1 0.7% – 0% relief
How Nationwide Biweekly Administration, Inc.'s 141 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 106 |
| Bank account or service | 13 |
| Other financial service | 13 |
| Consumer Loan | 4 |
| Money transfers | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Nationwide Biweekly Administration, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 13.5% of this company's filings
Nationwide Biweekly Administration, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2020
- 1
- -75% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 19 |
| OH | 9 |
| PA | 8 |
| TX | 6 |
| MN | 6 |
| MD | 6 |
| GA | 5 |
| AZ | 5 |
| NM | 5 |
| NC | 5 |
| FL | 5 |
| NY | 5 |
| VA | 5 |
| WA | 4 |
| IN | 4 |
| UT | 4 |
| MI | 3 |
| MO | 3 |
| CO | 3 |
| CT | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 91 |
| Fraud or scam | 9 |
| Account opening, closing, or management | 6 |
| Trouble during payment process | 5 |
| Deposits and withdrawals | 4 |
| Settlement process and costs | 4 |
| Making/receiving payments, sending money | 3 |
| Managing the loan or lease | 3 |
| Customer service / Customer relations | 3 |
| Credit decision / Underwriting | 3 |
| Unexpected/Other fees | 2 |
| Loan modification,collection,foreclosure | 2 |
| Other service issues | 2 |
| Problems when you are unable to pay | 1 |
| Application, originator, mortgage broker | 1 |
| Money was not available when promised | 1 |
| Excessive fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 4 | 100% |
| 2013 | 6 | 100% |
| 2014 | 5 | 100% |
| 2015 | 78 | 89.7% |
| 2016 | 38 | 89.5% |
| 2017 | 6 | 100% |
| 2018 | 1 | 100% |
| 2019 | 2 | 50% |
| 2020 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Nationwide Biweekly Administration, Inc. filings cluster in one product
Nationwide Biweekly Administration, Inc.'s 141 logged complaints stay concentrated: only 39 states show a filing. 45.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2020-05-22.
Nationwide Biweekly Administration, Inc. answers 90.1% of complaints inside the CFPB's tracked window and closes 97.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nationwide Biweekly Administration, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Nationwide Biweekly Administration, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 141.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Nationwide Biweekly Administration, Inc. (90.1% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration