Total complaints
124
Filed since 2012
124 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
124 consumer complaints filed with the CFPB
This profile shows Nationwide Biweekly Administration, Inc.'s complaint history from CFPB public records. 124 consumers have filed complaints since 2012. The company has a 90.3% timely response rate and has provided relief in 0% of cases.
Total complaints
124
Filed since 2012
Timely response
90.3%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Nationwide Biweekly Administration, Inc.'s 124 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 95 |
| Other financial service | 11 |
| Bank account or service | 10 |
| Consumer Loan | 4 |
| Money transfers | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| State | Complaints |
|---|---|
| CA | 14 |
| OH | 9 |
| PA | 7 |
| TX | 6 |
| GA | 5 |
| FL | 5 |
| MN | 5 |
| NM | 5 |
| NC | 5 |
| AZ | 4 |
| VA | 4 |
| IN | 4 |
| UT | 4 |
| WA | 4 |
| MD | 4 |
| NY | 3 |
| CT | 3 |
| MO | 3 |
| OR | 3 |
| MI | 3 |
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 83 |
| Fraud or scam | 8 |
| Trouble during payment process | 5 |
| Account opening, closing, or management | 4 |
| Managing the loan or lease | 3 |
| Settlement process and costs | 3 |
| Deposits and withdrawals | 3 |
| Making/receiving payments, sending money | 3 |
| Customer service/Customer relations | 3 |
| Unexpected/Other fees | 2 |
| Loan modification,collection,foreclosure | 2 |
| Other service issues | 1 |
| Problems when you are unable to pay | 1 |
| Credit decision / Underwriting | 1 |
| Money was not available when promised | 1 |
| Application, originator, mortgage broker | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 4 | 100% |
| 2013 | 6 | 100% |
| 2014 | 5 | 100% |
| 2015 | 67 | 91% |
| 2016 | 32 | 87.5% |
| 2017 | 6 | 100% |
| 2018 | 1 | 100% |
| 2019 | 2 | 50% |
| 2020 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Nationwide Biweekly Administration, Inc. has accumulated 124 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 47 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2020-05-22, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Nationwide Biweekly Administration, Inc. reports a 90.3% timely-response rate and has closed 96.8% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 9.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan servicing, payments, escrow account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Nationwide Biweekly Administration, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Nationwide Biweekly Administration, Inc. has received 124 consumer complaints filed with the Consumer Financial Protection Bureau.
Nationwide Biweekly Administration, Inc. has a 90.3% timely response rate to CFPB complaints.
The most common issue reported against Nationwide Biweekly Administration, Inc. is "Loan servicing, payments, escrow account" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.