Nationwide Biweekly Administration, Inc.
141 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Nationwide Biweekly Administration, Inc. complaint mix by product
- Mortgage 106 75.2% – 0% relief
- Bank account 13 9.2% – 0% relief
- Other financial 13 9.2% – 0% relief
- Consumer Loan 4 2.8% – 0% relief
- Money transfers 4 2.8% – 0% relief
- Credit reporting, 1 0.7% – 0% relief
How Nationwide Biweekly Administration, Inc.'s 141 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 106 |
| Bank account or service | 13 |
| Other financial service | 13 |
| Consumer Loan | 4 |
| Money transfers | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 19 |
| OH | 9 |
| PA | 8 |
| TX | 6 |
| MN | 6 |
| MD | 6 |
| GA | 5 |
| AZ | 5 |
| NM | 5 |
| NC | 5 |
| FL | 5 |
| NY | 5 |
| VA | 5 |
| WA | 4 |
| IN | 4 |
| UT | 4 |
| MI | 3 |
| MO | 3 |
| CO | 3 |
| CT | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 91 |
| Fraud or scam | 9 |
| Account opening, closing, or management | 6 |
| Trouble during payment process | 5 |
| Deposits and withdrawals | 4 |
| Settlement process and costs | 4 |
| Making/receiving payments, sending money | 3 |
| Managing the loan or lease | 3 |
| Customer service/Customer relations | 3 |
| Credit decision / Underwriting | 3 |
| Unexpected/Other fees | 2 |
| Loan modification,collection,foreclosure | 2 |
| Other service issues | 2 |
| Problems when you are unable to pay | 1 |
| Application, originator, mortgage broker | 1 |
| Money was not available when promised | 1 |
| Excessive fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 4 | 100% |
| 2013 | 6 | 100% |
| 2014 | 5 | 100% |
| 2015 | 78 | 89.7% |
| 2016 | 38 | 89.5% |
| 2017 | 6 | 100% |
| 2018 | 1 | 100% |
| 2019 | 2 | 50% |
| 2020 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Nationwide Biweekly Administration, Inc.
Nationwide Biweekly Administration, Inc.'s 141 logged complaints stay concentrated: only 39 states show a filing on record. 45.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2020-05-22.
Nationwide Biweekly Administration, Inc. answers 90.1% of complaints inside the CFPB's tracked window and closes 97.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nationwide Biweekly Administration, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Nationwide Biweekly Administration, Inc. have?
141, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Nationwide Biweekly Administration, Inc. respond to complaints on time?
90.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Nationwide Biweekly Administration, Inc.?
"Loan servicing, payments, escrow account", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.