CFPB · Narrow respondent spread

Other fee

2.2K CFPB complaints · 58 companies (narrow spread) · top product Credit card.

2.2K CFPB complaints

"Other fee" concentrates on 58 named companies (narrow spread) with 2.2K filings · lead firm 21.8%. Allegations, not findings.

  • Volume rank #103 of 178
  • Citibank, N.a. 21.8% of filings
  • Data updated June 2026
  • Narrow respondent spread
2.2K
Total Complaints
58
Companies
Credit card
Top Product

Lead companies on "Other fee"

# Company Complaints
1 Citibank, N.a. 480
2 Bank of America, National Association 342
3 Capital One Financial Corporation 300
4 JPMorgan Chase & Co. 249
5 American Express Company 147
6 Synchrony Financial 139
7 Wells Fargo & Company 104
8 Barclays Bank Delaware 89
9 U.S. Bancorp 82
10 Discover Bank 56
11 TD Bank Us Holding Company 29
12 Continental Finance Company, LLC 19
13 Fifth Third Financial Corporation 12
14 PNC Bank N.A. 12
15 First National Bank of Omaha 12
16 United Services Automobile Association 11
17 Citizens Financial Group, Inc. 10
18 Regions Financial Corporation 10
19 Bread Financial Holdings, Inc. 9
20 HSBC North America Holdings Inc. 9
21 Paypal Holdings, Inc 8
22 Pentagon Federal Credit Union 7
23 Navy Federal Credit Union 5
24 Keycorp 4
25 Santander Bank, National Association 4
26 BB&T Corporation 3
27 Suntrust Banks, Inc. 3
28 Comerica 3
29 Huntington National Bank, the 3
30 Encore Capital Group Inc. 2
31 M&T Bank Corporation 2
32 State Farm Bank, Fsb 2
33 Firstbank Puerto Rico 2
34 U.S. Bank National Association - San Francisco Main Branch 2
35 Atlanticus Services Corporation 2
36 First Data Corporation 2
37 Pending Company Match 2
38 Lending Club Corp 1
39 BMO Bank National Association 1
40 Equifax, Inc. 1
41 Jim Bottin Enterprises, Inc 1
42 Firstbank 1
43 Amscot Corporation 1
44 FCI Lender Services Inc. 1
45 Netspend Corporation 1
46 First Niagara Financial Group, Inc. 1
47 Pressler & Pressler, LLP 1
48 Western Union Company, the 1
49 MTACC Inc. 1
50 Sterling Jewelers, Inc. 1

Source: CFPB Consumer Complaint Database

"Other fee" on a narrow respondent set

"Other fee" names only 58 companies, so filings cluster on a small respondent set rather than the whole market. Respondent breadth sits in the lower third of the indexed issue corpus. No single company exceeds 21.8% of these filings.

Because only 58 firms are named, compare company profiles before treating "Other fee" as a category-wide pattern. The most common product category is "Credit card". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Other fee" (#103 of 178; 58 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrow respondent spread