Other fee

2.2K consumer complaints across 58 companies

This page tracks consumer complaints about "Other fee" filed with the CFPB. 2,198 complaints mention this issue across 58 companies. The most affected product category is "Credit card".

2.2K
Total Complaints
58
Companies
Credit card
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Citibank, N.a. 480
2 Bank of America, National Association 342
3 Capital One Financial Corporation 300
4 JPMorgan Chase & Co. 249
5 American Express Company 147
6 Synchrony Financial 139
7 Wells Fargo & Company 104
8 Barclays Bank Delaware 89
9 U.S. Bancorp 82
10 Discover Bank 56
11 TD Bank Us Holding Company 29
12 Continental Finance Company, LLC 19
13 Fifth Third Financial Corporation 12
14 PNC Bank N.A. 12
15 First National Bank of Omaha 12
16 United Services Automobile Association 11
17 Citizens Financial Group, Inc. 10
18 Regions Financial Corporation 10
19 Bread Financial Holdings, Inc. 9
20 HSBC North America Holdings Inc. 9
21 Paypal Holdings, Inc 8
22 Pentagon Federal Credit Union 7
23 Navy Federal Credit Union 5
24 Keycorp 4
25 Santander Bank, National Association 4
26 BB&T Corporation 3
27 Suntrust Banks, Inc. 3
28 Comerica 3
29 Huntington National Bank, the 3
30 Encore Capital Group Inc. 2
31 M&T Bank Corporation 2
32 State Farm Bank, Fsb 2
33 Firstbank Puerto Rico 2
34 U.S. Bank National Association - San Francisco Main Branch 2
35 Atlanticus Services Corporation 2
36 First Data Corporation 2
37 Pending Company Match 2
38 Lending Club Corp 1
39 BMO Bank National Association 1
40 Equifax, Inc. 1
41 Jim Bottin Enterprises, Inc 1
42 Firstbank 1
43 Amscot Corporation 1
44 FCI Lender Services Inc. 1
45 Netspend Corporation 1
46 First Niagara Financial Group, Inc. 1
47 Pressler & Pressler, LLP 1
48 Western Union Company, the 1
49 MTACC Inc. 1
50 Sterling Jewelers, Inc. 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Other fee" Complaints

The CFPB public record contains 2,198 consumer complaints tagged with the issue "Other fee", distributed across 58 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Other fee" is raised is "Credit card". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Other fee" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Other fee", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.