FCI Lender Services Inc.
479 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
FCI Lender Services Inc. complaint mix by product
- Mortgage 402 84.1% – 0% relief
- Debt collection 65 13.6% – 0% relief
- Debt or 4 0.8% – 0% relief
- Credit reporting, 3 0.6% – 0% relief
- Payday loan, 2 0.4% – 0% relief
- Credit reporting 1 0.2% – 0% relief
- Checking or 1 0.2% – 0% relief
How FCI Lender Services Inc.'s 479 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 402 |
| Debt collection | 65 |
| Debt or credit management | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Payday loan, title loan, or personal loan | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Checking or savings account | 1 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 114 |
| FL | 55 |
| NY | 35 |
| GA | 25 |
| PA | 24 |
| NJ | 22 |
| MD | 21 |
| IL | 20 |
| OH | 18 |
| TX | 18 |
| AZ | 13 |
| MI | 11 |
| MA | 10 |
| NC | 9 |
| VA | 9 |
| NV | 7 |
| TN | 7 |
| KY | 7 |
| DC | 7 |
| MN | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay mortgage | 145 |
| Trouble during payment process | 119 |
| Loan modification,collection,foreclosure | 67 |
| Loan servicing, payments, escrow account | 37 |
| Took or threatened to take negative or legal action | 21 |
| Attempts to collect debt not owed | 19 |
| Closing on a mortgage | 12 |
| Applying for a mortgage or refinancing an existing mortgage | 12 |
| Written notification about debt | 10 |
| False statements or representation | 9 |
| Other | 4 |
| Incorrect information on your report | 3 |
| Disclosure verification of debt | 3 |
| Application, originator, mortgage broker | 3 |
| Problem with customer service | 2 |
| Settlement process and costs | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Improper use of your report | 2 |
| Communication tactics | 1 |
| Problem with a lender or other company charging your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 100% |
| 2013 | 19 | 73.7% |
| 2014 | 20 | 85% |
| 2015 | 30 | 100% |
| 2016 | 40 | 100% |
| 2017 | 27 | 100% |
| 2018 | 41 | 100% |
| 2019 | 47 | 100% |
| 2020 | 40 | 100% |
| 2021 | 35 | 100% |
| 2022 | 27 | 100% |
| 2023 | 25 | 100% |
| 2024 | 37 | 100% |
| 2025 | 57 | 100% |
| 2026 | 31 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About FCI Lender Services Inc.
FCI Lender Services Inc.'s 479 logged complaints stay concentrated: only 37 states show a filing on record. Only 39% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2026-06-15.
FCI Lender Services Inc. answers 98.3% of complaints inside the CFPB's tracked window and closes 99.4% with a written explanation. 0.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about FCI Lender Services Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does FCI Lender Services Inc. have?
479, per the CFPB's public complaint count for this company (see the full breakdown above).
Does FCI Lender Services Inc. respond to complaints on time?
98.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about FCI Lender Services Inc.?
"Struggling to pay mortgage", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.