CFPB · Narrow respondent spread

Credit line increase/decrease

2.2K CFPB complaints · 43 companies (narrow spread) · top product Credit card.

2.2K CFPB complaints

"Credit line increase/decrease" concentrates on 43 named companies (narrow spread) with 2.2K filings · lead firm 18.4%. Allegations, not findings.

  • Volume rank #104 of 178
  • Citibank, N.a. 18.4% of filings
  • Data updated June 2026
  • Narrow respondent spread
2.2K
Total Complaints
43
Companies
Credit card
Top Product

Lead companies on "Credit line increase/decrease"

# Company Complaints
1 Citibank, N.a. 403
2 Capital One Financial Corporation 325
3 Synchrony Financial 307
4 Bank of America, National Association 247
5 American Express Company 233
6 JPMorgan Chase & Co. 227
7 Discover Bank 109
8 Wells Fargo & Company 86
9 Barclays Bank Delaware 69
10 U.S. Bancorp 26
11 TD Bank Us Holding Company 26
12 First National Bank of Omaha 23
13 United Services Automobile Association 19
14 Fifth Third Financial Corporation 10
15 Bread Financial Holdings, Inc. 8
16 Paypal Holdings, Inc 8
17 Navy Federal Credit Union 8
18 PNC Bank N.A. 7
19 Citizens Financial Group, Inc. 7
20 HSBC North America Holdings Inc. 4
21 BB&T Corporation 3
22 Suntrust Banks, Inc. 2
23 Pentagon Federal Credit Union 2
24 Continental Finance Company, LLC 2
25 Colony Brands, Inc. 2
26 Keycorp 2
27 Bbva Financial Corporation 2
28 Sterling Jewelers, Inc. 2
29 BMO Bank National Association 2
30 Regions Financial Corporation 1
31 IMC Capital, LLC 1
32 Commerce Bank 1
33 Comerica 1
34 Encore Capital Group Inc. 1
35 Santander Bank, National Association 1
36 Onemain Financial Holdings, LLC. 1
37 Bank of the West 1
38 Boeing Employees' Credit Union 1
39 Equifax, Inc. 1
40 Banco Popular De Puerto Rico 1
41 Synovus Bank 1
42 Pending Company Match 1
43 Arvest Bank Group, Inc. 1

Source: CFPB Consumer Complaint Database

"Credit line increase/decrease" on a narrow respondent set

"Credit line increase/decrease" names only 43 companies, so filings cluster on a small respondent set rather than the whole market. Respondent breadth sits in the lower third of the indexed issue corpus. No single company exceeds 18.4% of these filings.

Because only 43 firms are named, compare company profiles before treating "Credit line increase/decrease" as a category-wide pattern. The most common product category is "Credit card". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Credit line increase/decrease" (#104 of 178; 43 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrow respondent spread