Credit line increase/decrease

2.2K consumer complaints across 43 companies

This page tracks consumer complaints about "Credit line increase/decrease" filed with the CFPB. 2,185 complaints mention this issue across 43 companies. The most affected product category is "Credit card".

2.2K
Total Complaints
43
Companies
Credit card
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Citibank, N.a. 403
2 Capital One Financial Corporation 325
3 Synchrony Financial 307
4 Bank of America, National Association 247
5 American Express Company 233
6 JPMorgan Chase & Co. 227
7 Discover Bank 109
8 Wells Fargo & Company 86
9 Barclays Bank Delaware 69
10 U.S. Bancorp 26
11 TD Bank Us Holding Company 26
12 First National Bank of Omaha 23
13 United Services Automobile Association 19
14 Fifth Third Financial Corporation 10
15 Bread Financial Holdings, Inc. 8
16 Paypal Holdings, Inc 8
17 Navy Federal Credit Union 8
18 PNC Bank N.A. 7
19 Citizens Financial Group, Inc. 7
20 HSBC North America Holdings Inc. 4
21 BB&T Corporation 3
22 Suntrust Banks, Inc. 2
23 Pentagon Federal Credit Union 2
24 Continental Finance Company, LLC 2
25 Colony Brands, Inc. 2
26 Keycorp 2
27 Bbva Financial Corporation 2
28 Sterling Jewelers, Inc. 2
29 BMO Bank National Association 2
30 Regions Financial Corporation 1
31 IMC Capital, LLC 1
32 Commerce Bank 1
33 Comerica 1
34 Encore Capital Group Inc. 1
35 Santander Bank, National Association 1
36 Onemain Financial Holdings, LLC. 1
37 Bank of the West 1
38 Boeing Employees' Credit Union 1
39 Equifax, Inc. 1
40 Banco Popular De Puerto Rico 1
41 Synovus Bank 1
42 Pending Company Match 1
43 Arvest Bank Group, Inc. 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Credit line increase/decrease" Complaints

The CFPB public record contains 2,185 consumer complaints tagged with the issue "Credit line increase/decrease", distributed across 43 distinct companies that have been named as the respondent on at least one filing. With only 43 companies named, this pattern reads as concentrated rather than systemic, a small group of respondents accounts for the filings, so company-specific practices are the more likely driver than a category-wide structural issue.

The most common product category where "Credit line increase/decrease" is raised is "Credit card". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Credit line increase/decrease" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Credit line increase/decrease", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.