Total complaints
140
Filed since 2022
2026 data Public-data reference. official source
BlockFi Inc
140 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
140 consumer complaints filed with the CFPB
This profile shows BlockFi Inc's complaint history from CFPB public records. 140 consumers have filed complaints since 2022. The company has a 100% timely response rate and has provided relief in 0% of cases.
140
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
27
States Active
2022
Since
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
BlockFi Inc complaint mix by product
- Money transfer, 119 85.0% – 0% relief
- Checking or 9 6.4% – 0% relief
- Credit card 7 5.0% – 0% relief
- Debt collection 3 2.1% – 0% relief
- Credit reporting, 2 1.4% – 0% relief
How BlockFi Inc's 140 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 119 |
| Checking or savings account | 9 |
| Credit card or prepaid card | 7 |
| Debt collection | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Top States
| State | Complaints |
|---|---|
| CA | 36 |
| FL | 11 |
| TX | 9 |
| WA | 7 |
| PA | 6 |
| CO | 6 |
| TN | 5 |
| IL | 5 |
| VA | 4 |
| MA | 4 |
| MI | 3 |
| NC | 3 |
| NH | 3 |
| NJ | 3 |
| OH | 3 |
| AZ | 3 |
| OR | 3 |
| MO | 2 |
| NY | 2 |
| OK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Money was not available when promised | 44 |
| Confusing or missing disclosures | 35 |
| Fraud or scam | 13 |
| Managing, opening, or closing your mobile wallet account | 12 |
| Managing an account | 8 |
| Unauthorized transactions or other transaction problem | 6 |
| Other features, terms, or problems | 6 |
| Confusing or misleading advertising or marketing | 4 |
| Other transaction problem | 3 |
| Incorrect information on your report | 2 |
| Other service problem | 2 |
| Communication tactics | 2 |
| False statements or representation | 1 |
| Closing your account | 1 |
| Closing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 127 | 100% |
| 2023 | 13 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About BlockFi Inc
BlockFi Inc has accumulated 140 consumer complaints in the CFPB public database, with filings active across 27 U.S. states. Of those submissions, 75 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2023-08-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, BlockFi Inc reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Money was not available when promised".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BlockFi Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does BlockFi Inc have?
BlockFi Inc has received 140 consumer complaints filed with the Consumer Financial Protection Bureau.
Does BlockFi Inc respond to complaints on time?
BlockFi Inc has a 100% timely response rate to CFPB complaints.
What is the most common complaint about BlockFi Inc?
The most common issue reported against BlockFi Inc is "Money was not available when promised" in the "Money transfer, virtual currency, or money service" product category.
Read our methodology — how this data is sourced, computed, and verified.
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