CFPB · Single-product concentration
BlockFi Inc
182 CFPB complaints · 81.9% in "Money transfer, virtual currency, or money service" · top issue Money was not available when promised.
BlockFi Inc: 81.9% of 182 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 100% · relief 0.5%. Allegations, not findings.
- Single-product concentration
- -91% filings 2022 to 2023
CFPB relief outcome brief
CCDB company blockfi-inc
0.5% relief · 100% timely · 182 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Winklevoss Exchange LLC (0.4% relief)
BlockFi Inc closes 0.5% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of BlockFi Inc's 182 filings include narrative text
64.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
BlockFi Inc complaint mix by product
- Money transfer, 149 81.9% – 1% relief
- Checking or 14 7.7% – 0% relief
- Credit card 13 7.1% – 0% relief
- Debt collection 4 2.2% – 0% relief
- Credit reporting, 2 1.1% – 0% relief
How BlockFi Inc's 182 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 149 |
| Checking or savings account | 14 |
| Credit card or prepaid card | 13 |
| Debt collection | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Where BlockFi Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 25.3% of this company's filings
BlockFi Inc falling annual filings
Annual filing volume from the CFPB public database
- 2023
- 15
- -91% vs 2022
Top States
| State | Complaints |
|---|---|
| CA | 46 |
| FL | 15 |
| TX | 10 |
| WA | 9 |
| PA | 8 |
| CO | 7 |
| TN | 6 |
| IL | 6 |
| VA | 5 |
| MA | 4 |
| NY | 4 |
| AZ | 4 |
| NJ | 4 |
| NH | 3 |
| OH | 3 |
| MI | 3 |
| NC | 3 |
| MD | 3 |
| OR | 3 |
| GA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Money was not available when promised | 52 |
| Confusing or missing disclosures | 42 |
| Fraud or scam | 19 |
| Managing, opening, or closing your mobile wallet account | 14 |
| Managing an account | 12 |
| Other features, terms, or problems | 10 |
| Other transaction problem | 8 |
| Unauthorized transactions or other transaction problem | 7 |
| Confusing or misleading advertising or marketing | 4 |
| Other service problem | 3 |
| Incorrect information on your report | 2 |
| Communication tactics | 2 |
| Closing an account | 2 |
| Trouble using your card | 1 |
| Attempts to collect debt not owed | 1 |
| Closing your account | 1 |
| Problem when making payments | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 167 | 100% |
| 2023 | 15 | 100% |
Source: CFPB Consumer Complaint Database
BlockFi Inc filings cluster in one product
BlockFi Inc's 182 logged complaints stay concentrated: only 32 states show a filing. 64.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2023-08-25.
BlockFi Inc answers 100% of complaints inside the CFPB's tracked window and closes 99.5% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Money was not available when promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about BlockFi Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for BlockFi Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 182.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for BlockFi Inc (100% timely; 0.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration