BlockFi Inc
182 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
BlockFi Inc complaint mix by product
- Money transfer, 149 81.9% – 1% relief
- Checking or 14 7.7% – 0% relief
- Credit card 13 7.1% – 0% relief
- Debt collection 4 2.2% – 0% relief
- Credit reporting, 2 1.1% – 0% relief
How BlockFi Inc's 182 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 149 |
| Checking or savings account | 14 |
| Credit card or prepaid card | 13 |
| Debt collection | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Top States
| State | Complaints |
|---|---|
| CA | 46 |
| FL | 15 |
| TX | 10 |
| WA | 9 |
| PA | 8 |
| CO | 7 |
| TN | 6 |
| IL | 6 |
| VA | 5 |
| MA | 4 |
| NY | 4 |
| AZ | 4 |
| NJ | 4 |
| NH | 3 |
| OH | 3 |
| MI | 3 |
| NC | 3 |
| MD | 3 |
| OR | 3 |
| GA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Money was not available when promised | 52 |
| Confusing or missing disclosures | 42 |
| Fraud or scam | 19 |
| Managing, opening, or closing your mobile wallet account | 14 |
| Managing an account | 12 |
| Other features, terms, or problems | 10 |
| Other transaction problem | 8 |
| Unauthorized transactions or other transaction problem | 7 |
| Confusing or misleading advertising or marketing | 4 |
| Other service problem | 3 |
| Incorrect information on your report | 2 |
| Communication tactics | 2 |
| Closing an account | 2 |
| Trouble using your card | 1 |
| Attempts to collect debt not owed | 1 |
| Closing your account | 1 |
| Problem when making payments | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 167 | 100% |
| 2023 | 15 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About BlockFi Inc
BlockFi Inc's 182 logged complaints stay concentrated: only 32 states show a filing on record. 64.3% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2022 through 2023-08-25.
BlockFi Inc answers 100% of complaints inside the CFPB's tracked window and closes 99.5% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Money was not available when promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about BlockFi Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does BlockFi Inc have?
182, per the CFPB's public complaint count for this company (see the full breakdown above).
Does BlockFi Inc respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about BlockFi Inc?
"Money was not available when promised", filed under the "Money transfer, virtual currency, or money service" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.