CFPB · Narrow respondent spread

Managing, opening, or closing account

1.2K CFPB complaints · 47 companies (narrow spread) · top product Prepaid card.

1.2K CFPB complaints

"Managing, opening, or closing account" concentrates on 47 named companies (narrow spread) with 1.2K filings · lead firm 24.3%. Allegations, not findings.

  • Volume rank #114 of 178
  • Empowerment Ventures 24.3% of filings
  • Data updated June 2026
  • Narrow respondent spread
1.2K
Total Complaints
47
Companies
Prepaid card
Top Product

Lead companies on "Managing, opening, or closing account"

# Company Complaints
1 Empowerment Ventures, LLC 290
2 Paypal Holdings, Inc 171
3 American Express Company 165
4 Netspend Corporation 127
5 Citibank, N.a. 90
6 Blackhawk Network Holdings Inc. 65
7 Comerica 58
8 U.S. Bancorp 53
9 Bank of America, National Association 19
10 JPMorgan Chase & Co. 15
11 First Horizon Bank 15
12 Wells Fargo & Company 13
13 First Data Corporation 13
14 Incomm Holdings Inc. 13
15 Google Compare Credit Cards Inc. 11
16 Synchrony Financial 11
17 Capital One Financial Corporation 9
18 PNC Bank N.A. 6
19 TD Bank Us Holding Company 5
20 Bbva Financial Corporation 4
21 Western Union Company, the 3
22 Keycorp 3
23 Citizens Financial Group, Inc. 3
24 Bread Financial Holdings, Inc. 3
25 Plastyc, Inc. 2
26 Regions Financial Corporation 2
27 CARD Corporation 2
28 HSBC North America Holdings Inc. 2
29 Synovus Bank 2
30 Fifth Third Financial Corporation 2
31 Umpqua Holdings Corporation 1
32 Woods Oviatt Gilman LLP 1
33 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 1
34 Moneytree Inc 1
35 Bancorpsouth Bank 1
36 Suntrust Banks, Inc. 1
37 Coinbase, Inc. 1
38 Pentagon Federal Credit Union 1
39 Securus J Holdings, LLC 1
40 Conduent Incorporated 1
41 Pending Company Match 1
42 Travelex NY, Inc. 1
43 Fidelity National Information Services, Inc. (FNIS) 1
44 Discover Bank 1
45 Continental Finance Company, LLC 1
46 Ingo Money, Inc. 1
47 Cardplatforms LLC 1

Source: CFPB Consumer Complaint Database

"Managing, opening, or closing account" on a narrow respondent set

"Managing, opening, or closing account" names only 47 companies, so filings cluster on a small respondent set rather than the whole market. Respondent breadth sits in the lower third of the indexed issue corpus. No single company exceeds 24.3% of these filings.

Because only 47 firms are named, compare company profiles before treating "Managing, opening, or closing account" as a category-wide pattern. The most common product category is "Prepaid card". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Managing, opening, or closing account" (#114 of 178; 47 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrow respondent spread