Balance transfer

1.1K consumer complaints across 43 companies

This page tracks consumer complaints about "Balance transfer" filed with the CFPB. 1,117 complaints mention this issue across 43 companies. The most affected product category is "Credit card".

1.1K
Total Complaints
43
Companies
Credit card
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 JPMorgan Chase & Co. 182
2 Citibank, N.a. 162
3 Capital One Financial Corporation 139
4 Bank of America, National Association 136
5 Barclays Bank Delaware 75
6 Wells Fargo & Company 75
7 Discover Bank 74
8 American Express Company 45
9 U.S. Bancorp 38
10 Synchrony Financial 33
11 United Services Automobile Association 19
12 PNC Bank N.A. 17
13 First National Bank of Omaha 14
14 Bread Financial Holdings, Inc. 11
15 Pentagon Federal Credit Union 11
16 TD Bank Us Holding Company 10
17 Fifth Third Financial Corporation 9
18 Citizens Financial Group, Inc. 8
19 Navy Federal Credit Union 7
20 HSBC North America Holdings Inc. 7
21 Suntrust Banks, Inc. 6
22 Bbva Financial Corporation 4
23 Santander Bank, National Association 3
24 First Niagara Financial Group, Inc. 3
25 Paypal Holdings, Inc 3
26 Keycorp 3
27 Huntington National Bank, the 3
28 BB&T Corporation 2
29 Regions Financial Corporation 2
30 Pending Company Match 2
31 First Horizon Bank 2
32 Solidus Group LLC. 1
33 Firstbank Puerto Rico 1
34 Commerce Bank 1
35 Synovus Bank 1
36 Netspend Corporation 1
37 Bank of the West 1
38 Bank of Hawaii Corporation 1
39 Bok Financial Corp 1
40 Portfolio Recovery Associates, LLC 1
41 Alliance One, Inc. 1
42 Umb Financial Corporation 1
43 Banco Popular De Puerto Rico 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Balance transfer" Complaints

The CFPB public record contains 1,117 consumer complaints tagged with the issue "Balance transfer", distributed across 43 distinct companies that have been named as the respondent on at least one filing. With only 43 companies named, this pattern reads as concentrated rather than systemic, a small group of respondents accounts for the filings, so company-specific practices are the more likely driver than a category-wide structural issue.

The most common product category where "Balance transfer" is raised is "Credit card". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Balance transfer" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Balance transfer", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.