CFPB · Narrative-heavy record
Moneytree Inc
50 CFPB complaints · 60% with narratives · top issue Struggling to pay your loan.
Moneytree Inc: 60% of 50 filings include consumer narratives. Timely 94% · relief 14% · top product Payday loan, title loan, or personal loan. Allegations, not findings.
- Narrative-heavy record
- +100% filings 2013 to 2026
CFPB relief outcome brief
CCDB company moneytree-inc
14% relief · 94% timely · 50 filings · Payday loan, title loan, or personal loan
Same-product relief peers
Nearest relief peer: Lending Club Corp (14.5% relief)
Moneytree Inc closes 14% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Moneytree Inc's 50 filings include narrative text
60% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Moneytree Inc complaint mix by product
- Payday loan, 18 37.5% – 22% relief
- Money transfer, 10 20.8% – 10% relief
- Payday loan 8 16.7% – 0% relief
- Debt collection 6 12.5% – 17% relief
- Payday loan, 4 8.3% – 0% relief
- Mortgage 1 2.1% – 0% relief
- Prepaid card 1 2.1% – 100% relief
How Moneytree Inc's 50 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 18 |
| Money transfer, virtual currency, or money service | 10 |
| Payday loan | 8 |
| Debt collection | 6 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
| Mortgage | 1 |
| Prepaid card | 1 |
| Consumer Loan | 1 |
| Other financial service | 1 |
Where Moneytree Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- WA
- 32% of this company's filings
Moneytree Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| WA | 16 |
| NV | 14 |
| CA | 11 |
| CO | 7 |
| ID | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay your loan | 5 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 5 |
| Problem with customer service | 4 |
| Fraud or scam | 4 |
| Can't stop withdrawals from your bank account | 3 |
| Charged fees or interest I didn't expect | 3 |
| Problem with the payoff process at the end of the loan | 2 |
| Can't contact lender | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Charged fees or interest you didn't expect | 2 |
| Attempts to collect debt not owed | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Unexpected or other fees | 1 |
| Received a loan you didn't apply for | 1 |
| Can't contact lender or servicer | 1 |
| Written notification about debt | 1 |
| Loan servicing, payments, escrow account | 1 |
| Managing, opening, or closing account | 1 |
| Can't stop charges to bank account | 1 |
| Taking out the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2014 | 2 | 0% |
| 2015 | 5 | 100% |
| 2016 | 6 | 100% |
| 2017 | 2 | 100% |
| 2018 | 8 | 100% |
| 2020 | 4 | 100% |
| 2021 | 2 | 100% |
| 2022 | 6 | 100% |
| 2023 | 4 | 100% |
| 2024 | 6 | 100% |
| 2025 | 2 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Moneytree Inc's narrative-rich complaint ledger
Moneytree Inc's 50 logged complaints stay concentrated: only 6 states show a filing. 60% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-25.
Moneytree Inc answers 94% of complaints inside the CFPB's tracked window and closes 86% with a written explanation. 14% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Struggling to pay your loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Moneytree Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Moneytree Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 50.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Moneytree Inc (94% timely; 14% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record