CFPB · Lighter issue volume

Loan payment wasn't credited to your account

809 CFPB complaints (light-volume third) · 237 companies · top product Payday loan, title loan, or personal loan.

809 CFPB complaints

"Loan payment wasn't credited to your account" is in the light-volume third with 809 CFPB complaints (ranks #123 of 178) across 237 companies. Top product Payday loan, title loan, or personal loan. Allegations, not findings.

  • Volume rank #123 of 178
  • CCF Intermediate Holdin… 6.8% of filings
  • Data updated June 2026
  • Lighter issue volume
809
Total Complaints
237
Companies
Payday loan, title loan, or personal loan
Top Product

Companies with most complaints for this issue

# Company Complaints
1 CCF Intermediate Holdings LLC 55
2 OneMain Finance Corporation 38
3 TMX Finance LLC 31
4 CURO Intermediate Holdings 26
5 Enova International, Inc. 24
6 Advance America, Cash Advance Centers, Inc. 21
7 Cng Financial Corporation 18
8 MoneyLion Inc. 17
9 Westlake Services, LLC 15
10 Wells Fargo & Company 15
11 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 15
12 Community Choice Financial, Inc. 12
13 Lendmark Financial Services 10
14 Affirm Holdings, Inc 10
15 SoLo Funds Inc. 10
16 Wheels Financial Group, LLC. 9
17 Activehours 9
18 Onemain Financial Holdings, LLC. 9
19 Select Management Resources, LLC 8
20 GVA Holdings, LLC 8
21 Oportun Financial Corporation 8
22 National Credit Adjusters, LLC 8
23 Amscot Corporation 8
24 BlueChip Financial 7
25 Truist Financial Corporation 7
26 PNC Bank N.A. 7
27 Rosebud Economic Development Corporation 7
28 Ad Astra Recovery Services Inc 7
29 Dave Operating, LLC 6
30 Qc Holdings Inc 6
31 Bank of America, National Association 6
32 Transunion Intermediate Holdings, Inc. 6
33 Check Into Cash Inc. 6
34 Klover Holdings, Inc. 5
35 Fifth Third Financial Corporation 5
36 Block, Inc. 5
37 Experian Information Solutions Inc. 5
38 Mobiloans, LLC 5
39 Skopos Financial, LLC 5
40 World Acceptance Corporation 5
41 Chime Financial Inc 5
42 Credit Acceptance Corporation 5
43 Opportunity Financial, LLC 5
44 Big Picture Loans, LLC 5
45 Risecredit, LLC 5
46 Albert Corporation 4
47 Wlcc 4
48 Toyota Motor Credit Corporation 4
49 AmeriCash Holding LLC 4
50 AAA Auto Title Loans, LLC 4

Source: CFPB Consumer Complaint Database

"Loan payment wasn't credited to your account" in the light-volume third

"Loan payment wasn't credited to your account" is tagged on 809 consumer complaints across 237 companies. Volume lands in the lightest third of indexed issue categories (#123 of 178). No single company exceeds 6.8% of these filings.

The most common product category where "Loan payment wasn't credited to your account" is raised is "Payday loan, title loan, or personal loan". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Loan payment wasn't credited to your account" (#123 of 178; 237 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter issue volume