2026 data Public-data reference. official source

Opportunity Financial, LLC

1.5K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.5K consumer complaints filed with the CFPB

This profile shows Opportunity Financial, LLC's complaint history from CFPB public records. 1,470 consumers have filed complaints since 2014. The company has a 99.1% timely response rate and has provided relief in 0.7% of cases.

1.5K
Total Complaints
99.1%
Timely Response
0%
Disputed
0.7%
Relief Provided
48
States Active
2014
Since

Total complaints

1.5K

Filed since 2014

Timely response

99.1%

CFPB-tracked response window

Relief rate

0.7%

Closed with monetary or non-monetary relief

Timely response rate 99.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.7%
Industry median

Share closed with monetary or non-monetary relief.

Opportunity Financial, LLC complaint mix by product

Total complaints: 1.5K

Opportunity Financial, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.5K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 505 complaints (34.7%), resolution 0.6% Credit reporting 34.7% Debt collection: 445 complaints (30.6%), resolution 0.4% Debt collection 30.6% Payday loan,: 258 complaints (17.7%), resolution 0.8% Payday loan, 17.7% Payday loan,: 123 complaints (8.5%), resolution 0.8% Payday loan, 8.5% Credit reporting,: 105 complaints (7.2%), resolution 1.9% Credit reporting, 7.2% Credit card: 10 complaints (0.7%), resolution 0.0% Credit card: 8 complaints (0.6%), resolution 0.0%
  • Credit reporting 505 34.7% 1% relief
  • Debt collection 445 30.6% 0% relief
  • Payday loan, 258 17.7% 1% relief
  • Payday loan, 123 8.5% 1% relief
  • Credit reporting, 105 7.2% 2% relief
  • Credit card 10 0.7% 0% relief
  • Credit card 8 0.6% 0% relief

How Opportunity Financial, LLC's 1.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 505
Debt collection 445
Payday loan, title loan, personal loan, or advance loan 258
Payday loan, title loan, or personal loan 123
Credit reporting, credit repair services, or other personal consumer reports 105
Credit card 10
Credit card or prepaid card 8
Consumer Loan 6
Payday loan 5
Debt or credit management 2
Checking or savings account 2
Student loan 1

Top States

State Complaints
FL 256
TX 145
CA 103
IL 102
VA 99
MI 61
SC 59
NC 58
OH 50
TN 46
AL 44
AZ 43
IN 38
GA 35
MS 30
MO 27
WA 25
NJ 21
LA 21
NV 20

Top Issues

Issue Complaints
Incorrect information on your report 378
Attempts to collect debt not owed 148
Improper use of your report 146
Took or threatened to take negative or legal action 146
Charged fees or interest you didn't expect 137
Problem with a company's investigation into an existing problem 130
False statements or representation 69
Struggling to pay your loan 69
Written notification about debt 63
Problem with a credit reporting company's investigation into an existing problem 26
Problem when making payments 23
Getting the loan 21
Problem with the payoff process at the end of the loan 21
Communication tactics 11
Received a loan you didn't apply for 11
Credit monitoring or identity theft protection services 10
Electronic communications 6
Problem with additional add-on products or services 5
Money was taken from your bank account on the wrong day or for the wrong amount 3
Can't contact lender or servicer 3

Yearly Trend

Year Complaints Timely
2014 3 0%
2015 5 0%
2016 3 66.7%
2017 15 93.3%
2018 23 91.3%
2019 43 100%
2020 37 100%
2021 37 100%
2022 60 100%
2023 143 99.3%
2024 318 100%
2025 578 100%
2026 205 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Opportunity Financial, LLC

Opportunity Financial, LLC has accumulated 1,470 consumer complaints in the CFPB public database, with filings active across 48 U.S. states. Of those submissions, 414 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Opportunity Financial, LLC reports a 99.1% timely-response rate and has closed 99.2% of cases with a written explanation to the consumer. 0.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Opportunity Financial, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Opportunity Financial, LLC have?

Opportunity Financial, LLC has received 1,470 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Opportunity Financial, LLC respond to complaints on time?

Opportunity Financial, LLC has a 99.1% timely response rate to CFPB complaints.

What is the most common complaint about Opportunity Financial, LLC?

The most common issue reported against Opportunity Financial, LLC is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

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