Opportunity Financial, LLC
2.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Opportunity Financial, LLC complaint mix by product
- Credit reporting 679 34.9% – 0% relief
- Debt collection 584 30.0% – 0% relief
- Payday loan, 382 19.6% – 1% relief
- Payday loan, 151 7.8% – 1% relief
- Credit reporting, 129 6.6% – 2% relief
- Credit card 11 0.6% – 0% relief
- Credit card 11 0.6% – 0% relief
How Opportunity Financial, LLC's 2.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 679 |
| Debt collection | 584 |
| Payday loan, title loan, personal loan, or advance loan | 382 |
| Payday loan, title loan, or personal loan | 151 |
| Credit reporting, credit repair services, or other personal consumer reports | 129 |
| Credit card or prepaid card | 11 |
| Credit card | 11 |
| Consumer Loan | 9 |
| Payday loan | 5 |
| Debt or credit management | 4 |
| Checking or savings account | 2 |
| Student loan | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 325 |
| TX | 198 |
| IL | 136 |
| VA | 134 |
| CA | 131 |
| NC | 80 |
| SC | 80 |
| MI | 78 |
| AZ | 68 |
| OH | 66 |
| TN | 63 |
| AL | 58 |
| IN | 48 |
| GA | 45 |
| MO | 44 |
| WA | 39 |
| NJ | 36 |
| MS | 34 |
| NV | 31 |
| MN | 28 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 515 |
| Charged fees or interest you didn't expect | 200 |
| Attempts to collect debt not owed | 194 |
| Took or threatened to take negative or legal action | 189 |
| Improper use of your report | 186 |
| Problem with a company's investigation into an existing problem | 165 |
| Struggling to pay your loan | 102 |
| False statements or representation | 89 |
| Written notification about debt | 85 |
| Problem when making payments | 32 |
| Problem with the payoff process at the end of the loan | 30 |
| Problem with a credit reporting company's investigation into an existing problem | 29 |
| Getting the loan | 27 |
| Received a loan you didn't apply for | 16 |
| Communication tactics | 13 |
| Credit monitoring or identity theft protection services | 12 |
| Electronic communications | 11 |
| Problem with additional add-on products or services | 7 |
| Getting a credit card | 5 |
| Loan payment wasn't credited to your account | 5 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 0% |
| 2015 | 6 | 0% |
| 2016 | 4 | 75% |
| 2017 | 18 | 94.4% |
| 2018 | 29 | 93.1% |
| 2019 | 54 | 100% |
| 2020 | 43 | 100% |
| 2021 | 40 | 100% |
| 2022 | 76 | 100% |
| 2023 | 178 | 99.4% |
| 2024 | 394 | 100% |
| 2025 | 710 | 100% |
| 2026 | 413 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Opportunity Financial, LLC
Opportunity Financial, LLC's 1,968 logged complaints reach a nationwide footprint - 50 states have at least one filing on record. Only 38% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2014 through 2026-06-26.
Opportunity Financial, LLC answers 99.3% of complaints inside the CFPB's tracked window and closes 98.3% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Opportunity Financial, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Opportunity Financial, LLC have?
1,968, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Opportunity Financial, LLC respond to complaints on time?
99.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Opportunity Financial, LLC?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.