CFPB · Slower timely-response band
World Acceptance Corporation
4.4K CFPB complaints · 97.5% timely (slow band) · top issue Incorrect information on your report.
World Acceptance Corporation answers 97.5% on time (lower third) across 4.4K filings. Relief 12.6% · top product Debt collection. Allegations, not findings.
- Slower timely-response band
- +4829.4% filings 2013 to 2026
CFPB relief outcome brief
CCDB company world-acceptance-corporation
12.6% relief · 97.5% timely · 4.4K filings · Debt collection
Same-product relief peers
Nearest relief peer: Pendrick Capital Partners (12.6% relief)
World Acceptance Corporation closes 12.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
World Acceptance Corporation scores strongest on timely response (96/100 percentile-benchmarked) and weakest on relief provided (59/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
59 / 100 percentile-benchmarked
12.6% of complaints closed with relief to the consumer
Timely response
96 / 100 percentile-benchmarked
97.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
75 / 100 percentile-benchmarked
86.4% of complaints closed with an explanation to the consumer
How 4.4K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
World Acceptance Corporation complaint mix by product
- Debt collection 2K 42.7% – 17% relief
- Credit reporting 1K 27.8% – 15% relief
- Credit reporting, 633 14.6% – 1% relief
- Payday loan, 270 6.2% – 3% relief
- Payday loan, 232 5.4% – 16% relief
- Consumer Loan 117 2.7% – 0% relief
- Payday loan 21 0.5% – 0% relief
Higher-relief mix: how World Acceptance Corporation's 4.4K complaints split across CFPB product categories.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.8K |
| Credit reporting or other personal consumer reports | 1.2K |
| Credit reporting, credit repair services, or other personal consumer reports | 633 |
| Payday loan, title loan, or personal loan | 270 |
| Payday loan, title loan, personal loan, or advance loan | 232 |
| Consumer Loan | 117 |
| Payday loan | 21 |
| Debt or credit management | 10 |
| Vehicle loan or lease | 8 |
| Credit reporting | 7 |
| Mortgage | 6 |
| Credit card | 6 |
| Money transfer, virtual currency, or money service | 5 |
| Checking or savings account | 3 |
| Credit card or prepaid card | 3 |
| Bank account or service | 2 |
| Other financial service | 1 |
Nationwide filing states for World Acceptance Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 22.2% of this company's filings
World Acceptance Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 838
- +4829.4% vs 2013
Volume vs. relief
Where World Acceptance Corporation sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, World Acceptance Corporation files more complaint volume than 63% of them, and closes complaints with relief more often than 70% of them, placing it in the quadrant for high volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 4,374 · Closed with relief: 12.6%
Top States
| State | Complaints |
|---|---|
| TX | 973 |
| GA | 880 |
| SC | 634 |
| AL | 285 |
| IL | 254 |
| TN | 197 |
| LA | 162 |
| MS | 139 |
| MO | 136 |
| NC | 111 |
| IN | 92 |
| OK | 83 |
| FL | 63 |
| KY | 60 |
| WI | 51 |
| NM | 33 |
| AR | 28 |
| CA | 26 |
| MI | 20 |
| AZ | 17 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1.0K |
| Attempts to collect debt not owed | 885 |
| Improper use of your report | 449 |
| Took or threatened to take negative or legal action | 375 |
| Problem with a company's investigation into an existing problem | 313 |
| False statements or representation | 187 |
| Problem with a credit reporting company's investigation into an existing problem | 172 |
| Written notification about debt | 170 |
| Communication tactics | 108 |
| Struggling to pay your loan | 91 |
| Problem when making payments | 70 |
| Charged fees or interest you didn't expect | 65 |
| Problems when you are unable to pay | 64 |
| Problem with the payoff process at the end of the loan | 39 |
| Threatened to contact someone or share information improperly | 32 |
| Improper contact or sharing of info | 29 |
| Managing the loan or lease | 27 |
| Cont'd attempts collect debt not owed | 23 |
| Disclosure verification of debt | 22 |
| Problem with additional add-on products or services | 19 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 17 | 100% |
| 2014 | 82 | 96.3% |
| 2015 | 87 | 96.6% |
| 2016 | 65 | 84.6% |
| 2017 | 110 | 83.6% |
| 2018 | 122 | 66.4% |
| 2019 | 93 | 94.6% |
| 2020 | 140 | 97.1% |
| 2021 | 360 | 98.3% |
| 2022 | 349 | 99.7% |
| 2023 | 387 | 99.5% |
| 2024 | 594 | 98.5% |
| 2025 | 1.1K | 99.3% |
| 2026 | 838 | 99.9% |
Source: CFPB Consumer Complaint Database
World Acceptance Corporation in the slower-timely third
World Acceptance Corporation's 4,374 logged complaints reach a nationwide footprint - 43 states have at least one filing. Only 34.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-26. Timely response 97.5% sits in the lower third of the corpus.
World Acceptance Corporation answers 97.5% of complaints inside the CFPB's tracked window (timely band: slow) and closes 12.6% with relief; 86.4% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about World Acceptance Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for World Acceptance Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.4K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for World Acceptance Corporation (#126 of 342; 97.5% timely; 12.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band