2026 data Public-data reference. official source

World Acceptance Corporation

3.5K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

3.5K consumer complaints filed with the CFPB

This profile shows World Acceptance Corporation's complaint history from CFPB public records. 3,490 consumers have filed complaints since 2013. The company has a 97.2% timely response rate and has provided relief in 12.4% of cases.

3.5K
Total Complaints
97.2%
Timely Response
1.1%
Disputed
12.4%
Relief Provided
42
States Active
2013
Since

Total complaints

3.5K

Filed since 2013

Timely response

97.2%

CFPB-tracked response window

Relief rate

12.4%

Closed with monetary or non-monetary relief

Timely response rate 97.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 12.4%
Industry median

Share closed with monetary or non-monetary relief.

World Acceptance Corporation complaint mix by product

Total complaints: 3.5K

World Acceptance Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 3.5K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,437 complaints (41.7%), resolution 17.2% Debt collection 41.7% Credit reporting: 923 complaints (26.8%), resolution 15.9% Credit reporting 26.8% Credit reporting,: 520 complaints (15.1%), resolution 0.8% Credit reporting, 15.1% Payday loan,: 247 complaints (7.2%), resolution 2.8% Payday loan, 7.2% Payday loan,: 184 complaints (5.3%), resolution 15.2% Consumer Loan: 114 complaints (3.3%), resolution 0.0% Payday loan: 20 complaints (0.6%), resolution 0.0%
  • Debt collection 1K 41.7% 17% relief
  • Credit reporting 923 26.8% 16% relief
  • Credit reporting, 520 15.1% 1% relief
  • Payday loan, 247 7.2% 3% relief
  • Payday loan, 184 5.3% 15% relief
  • Consumer Loan 114 3.3% 0% relief
  • Payday loan 20 0.6% 0% relief

How World Acceptance Corporation's 3.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.4K
Credit reporting or other personal consumer reports 923
Credit reporting, credit repair services, or other personal consumer reports 520
Payday loan, title loan, or personal loan 247
Payday loan, title loan, personal loan, or advance loan 184
Consumer Loan 114
Payday loan 20
Debt or credit management 8
Vehicle loan or lease 7
Credit reporting 6
Mortgage 6
Credit card 5
Money transfer, virtual currency, or money service 5
Checking or savings account 3
Bank account or service 2
Credit card or prepaid card 2
Other financial service 1

Top States

State Complaints
TX 752
GA 717
SC 498
AL 242
IL 210
TN 159
LA 133
MO 111
MS 96
NC 86
IN 74
OK 64
FL 49
KY 48
WI 44
NM 24
AR 22
CA 18
AZ 16
PA 11

Top Issues

Issue Complaints
Incorrect information on your report 820
Attempts to collect debt not owed 672
Improper use of your report 338
Took or threatened to take negative or legal action 286
Problem with a company's investigation into an existing problem 237
Problem with a credit reporting company's investigation into an existing problem 138
False statements or representation 137
Written notification about debt 133
Communication tactics 102
Struggling to pay your loan 78
Problems when you are unable to pay 62
Problem when making payments 61
Charged fees or interest you didn't expect 57
Problem with the payoff process at the end of the loan 34
Improper contact or sharing of info 28
Managing the loan or lease 26
Threatened to contact someone or share information improperly 25
Disclosure verification of debt 21
Cont'd attempts collect debt not owed 20
Taking out the loan or lease 16

Yearly Trend

Year Complaints Timely
2013 17 100%
2014 82 96.3%
2015 83 96.4%
2016 62 85.5%
2017 98 84.7%
2018 110 66.4%
2019 79 93.7%
2020 126 96.8%
2021 324 98.1%
2022 277 99.6%
2023 338 99.4%
2024 504 98.6%
2025 975 99.4%
2026 415 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About World Acceptance Corporation

World Acceptance Corporation has accumulated 3,490 consumer complaints in the CFPB public database, with filings active across 42 U.S. states. Of those submissions, 998 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, World Acceptance Corporation reports a 97.2% timely-response rate and has closed 87.5% of cases with a written explanation to the consumer. 12.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating World Acceptance Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does World Acceptance Corporation have?

World Acceptance Corporation has received 3,490 consumer complaints filed with the Consumer Financial Protection Bureau.

Does World Acceptance Corporation respond to complaints on time?

World Acceptance Corporation has a 97.2% timely response rate to CFPB complaints.

What is the most common complaint about World Acceptance Corporation?

The most common issue reported against World Acceptance Corporation is "Incorrect information on your report" in the "Debt collection" product category.

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