2026 data Public-data reference Official source

CCF Intermediate Holdings LLC

2.5K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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2.5K
Total Complaints
99.9%
Timely Response
0%
Disputed
0%
Relief Provided
50
States Active
2022
Since

Data updated June 2026

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

CCF Intermediate Holdings LLC complaint mix by product

Total complaints: 2.5K

CCF Intermediate Holdings LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.5K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 1,057 complaints (42.0%), resolution 0.0% Payday loan, 42.0% Debt collection: 735 complaints (29.2%), resolution 0.0% Debt collection 29.2% Credit reporting: 328 complaints (13.0%), resolution 0.0% Credit reporting 13.0% Payday loan,: 160 complaints (6.4%), resolution 0.0% Payday loan, 6.4% Credit reporting,: 135 complaints (5.4%), resolution 0.0% Vehicle loan: 67 complaints (2.7%), resolution 0.0% Money transfer,: 32 complaints (1.3%), resolution 0.0%
  • Payday loan, 1K 42.0% – 0% relief
  • Debt collection 735 29.2% – 0% relief
  • Credit reporting 328 13.0% – 0% relief
  • Payday loan, 160 6.4% – 0% relief
  • Credit reporting, 135 5.4% – 0% relief
  • Vehicle loan 67 2.7% – 0% relief
  • Money transfer, 32 1.3% – 0% relief

How CCF Intermediate Holdings LLC's 2.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 1.1K
Debt collection 735
Credit reporting or other personal consumer reports 328
Payday loan, title loan, or personal loan 160
Credit reporting, credit repair services, or other personal consumer reports 135
Vehicle loan or lease 67
Money transfer, virtual currency, or money service 32
Checking or savings account 14
Prepaid card 5
Credit card or prepaid card 3
Debt or credit management 2
Credit card 2

Top States

State Complaints
TX 691
CA 295
TN 157
GA 153
AL 116
AZ 95
FL 89
MO 78
SC 68
MS 68
NV 61
OH 58
WI 55
LA 49
VA 49
KS 42
IL 31
CO 28
DE 27
KY 25

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 303
Improper use of your report 262
Attempts to collect debt not owed 244
Took or threatened to take negative or legal action 225
Struggling to pay your loan 217
Incorrect information on your report 179
Problem with the payoff process at the end of the loan 139
Vehicle was repossessed or sold the vehicle 118
Received a loan you didn't apply for 86
False statements or representation 84
Communication tactics 63
Loan payment wasn't credited to your account 55
Written notification about debt 55
Can't contact lender or servicer 51
Money was taken from your bank account on the wrong day or for the wrong amount 41
Repossession 35
Can't stop withdrawals from your bank account 32
Threatened to contact someone or share information improperly 32
Electronic communications 32
Problem with a company's investigation into an existing problem 31

Yearly Trend

Year Complaints Timely
2022 219 100%
2023 424 100%
2024 665 99.7%
2025 875 100%
2026 357 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CCF Intermediate Holdings LLC

CCF Intermediate Holdings LLC's 2,540 logged complaints reach a nationwide footprint - 50 states have at least one filing on record. 54.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2022 through 2026-06-26.

CCF Intermediate Holdings LLC answers 99.9% of complaints inside the CFPB's tracked window and closes 99.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CCF Intermediate Holdings LLC.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CCF Intermediate Holdings LLC have?

2,540, per the CFPB's public complaint count for this company (see the full breakdown above).

Does CCF Intermediate Holdings LLC respond to complaints on time?

99.9% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about CCF Intermediate Holdings LLC?

"Charged fees or interest you didn't expect", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.