CFPB · Lower closed-with-relief share
CCF Intermediate Holdings LLC
2.5K CFPB complaints · 0% relief (low band) · top issue Charged fees or interest you didn't expect.
CCF Intermediate Holdings LLC closes 0% with relief (lower third) on 2.5K filings. Timely 99.9% · top product Payday loan, title loan, personal loan, or advance loan. Allegations, not findings.
- Lower closed-with-relief share
- +63% filings 2022 to 2026
CFPB relief outcome brief
CCDB company ccf-intermediate-holdings-llc
0% relief · 99.9% timely · 2.5K filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: Uprova Credit, LLC (0% relief)
CCF Intermediate Holdings LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
CCF Intermediate Holdings LLC scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
99.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
99 / 100 percentile-benchmarked
99.5% of complaints closed with an explanation to the consumer
Most of CCF Intermediate Holdings LLC's 2.5K filings include narrative text
54.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CCF Intermediate Holdings LLC complaint mix by product
- Payday loan, 1K 42.0% – 0% relief
- Debt collection 735 29.2% – 0% relief
- Credit reporting 328 13.0% – 0% relief
- Payday loan, 160 6.4% – 0% relief
- Credit reporting, 135 5.4% – 0% relief
- Vehicle loan 67 2.7% – 0% relief
- Money transfer, 32 1.3% – 0% relief
How CCF Intermediate Holdings LLC's 2.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 1.1K |
| Debt collection | 735 |
| Credit reporting or other personal consumer reports | 328 |
| Payday loan, title loan, or personal loan | 160 |
| Credit reporting, credit repair services, or other personal consumer reports | 135 |
| Vehicle loan or lease | 67 |
| Money transfer, virtual currency, or money service | 32 |
| Checking or savings account | 14 |
| Prepaid card | 5 |
| Credit card or prepaid card | 3 |
| Debt or credit management | 2 |
| Credit card | 2 |
Nationwide filing states for CCF Intermediate Holdings LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 27.2% of this company's filings
CCF Intermediate Holdings LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 357
- +63% vs 2022
Volume vs. relief
Where CCF Intermediate Holdings LLC sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, CCF Intermediate Holdings LLC files more complaint volume than 46% of them, and closes complaints with relief more often than 0% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,540 · Closed with relief: 0.0%
Top States
| State | Complaints |
|---|---|
| TX | 691 |
| CA | 295 |
| TN | 157 |
| GA | 153 |
| AL | 116 |
| AZ | 95 |
| FL | 89 |
| MO | 78 |
| SC | 68 |
| MS | 68 |
| NV | 61 |
| OH | 58 |
| WI | 55 |
| LA | 49 |
| VA | 49 |
| KS | 42 |
| IL | 31 |
| CO | 28 |
| DE | 27 |
| KY | 25 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 303 |
| Improper use of your report | 262 |
| Attempts to collect debt not owed | 244 |
| Took or threatened to take negative or legal action | 225 |
| Struggling to pay your loan | 217 |
| Incorrect information on your report | 179 |
| Problem with the payoff process at the end of the loan | 139 |
| Vehicle was repossessed or sold the vehicle | 118 |
| Received a loan you didn't apply for | 86 |
| False statements or representation | 84 |
| Communication tactics | 63 |
| Loan payment wasn't credited to your account | 55 |
| Written notification about debt | 55 |
| Can't contact lender or servicer | 51 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 41 |
| Repossession | 35 |
| Can't stop withdrawals from your bank account | 32 |
| Threatened to contact someone or share information improperly | 32 |
| Electronic communications | 32 |
| Problem with a company's investigation into an existing problem | 31 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 219 | 100% |
| 2023 | 424 | 100% |
| 2024 | 665 | 99.7% |
| 2025 | 875 | 100% |
| 2026 | 357 | 100% |
Source: CFPB Consumer Complaint Database
CCF Intermediate Holdings LLC in the lower-relief third
CCF Intermediate Holdings LLC's 2,540 logged complaints reach a nationwide footprint - 50 states have at least one filing. 54.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2026-06-26. Closed-with-relief 0% sits in the lower third of the corpus.
CCF Intermediate Holdings LLC closes 0% with monetary or non-monetary relief and answers 99.9% inside the CFPB window; 99.5% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Payday loan, title loan, personal loan, or advance loan" · top issue "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CCF Intermediate Holdings LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CCF Intermediate Holdings LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CCF Intermediate Holdings LLC (#186 of 342; 99.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share