2026 data Public-data reference. official source

CCF Intermediate Holdings LLC

1.9K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.9K consumer complaints filed with the CFPB

This profile shows CCF Intermediate Holdings LLC's complaint history from CFPB public records. 1,941 consumers have filed complaints since 2022. The company has a 99.9% timely response rate and has provided relief in 0% of cases.

1.9K
Total Complaints
99.9%
Timely Response
0%
Disputed
0%
Relief Provided
49
States Active
2022
Since

Total complaints

1.9K

Filed since 2022

Timely response

99.9%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

CCF Intermediate Holdings LLC complaint mix by product

Total complaints: 1.9K

CCF Intermediate Holdings LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.9K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 778 complaints (40.6%), resolution 0.0% Payday loan, 40.6% Debt collection: 560 complaints (29.2%), resolution 0.0% Debt collection 29.2% Credit reporting: 268 complaints (14.0%), resolution 0.0% Credit reporting 14.0% Payday loan,: 125 complaints (6.5%), resolution 0.0% Payday loan, 6.5% Credit reporting,: 110 complaints (5.7%), resolution 0.0% Vehicle loan: 49 complaints (2.6%), resolution 0.0% Money transfer,: 28 complaints (1.5%), resolution 0.0%
  • Payday loan, 778 40.6% 0% relief
  • Debt collection 560 29.2% 0% relief
  • Credit reporting 268 14.0% 0% relief
  • Payday loan, 125 6.5% 0% relief
  • Credit reporting, 110 5.7% 0% relief
  • Vehicle loan 49 2.6% 0% relief
  • Money transfer, 28 1.5% 0% relief

How CCF Intermediate Holdings LLC's 1.9K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 778
Debt collection 560
Credit reporting or other personal consumer reports 268
Payday loan, title loan, or personal loan 125
Credit reporting, credit repair services, or other personal consumer reports 110
Vehicle loan or lease 49
Money transfer, virtual currency, or money service 28
Checking or savings account 12
Prepaid card 4
Credit card or prepaid card 3
Credit card 2
Debt or credit management 2

Top States

State Complaints
TX 529
CA 232
GA 122
TN 120
AL 91
FL 63
AZ 62
MO 61
MS 58
SC 54
OH 42
LA 41
NV 41
VA 39
WI 33
KS 30
CO 25
DE 23
KY 22
IL 21

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 232
Improper use of your report 216
Attempts to collect debt not owed 199
Struggling to pay your loan 164
Took or threatened to take negative or legal action 156
Incorrect information on your report 148
Problem with the payoff process at the end of the loan 89
Vehicle was repossessed or sold the vehicle 89
Received a loan you didn't apply for 70
False statements or representation 63
Communication tactics 52
Written notification about debt 42
Can't contact lender or servicer 40
Loan payment wasn't credited to your account 36
Repossession 28
Money was taken from your bank account on the wrong day or for the wrong amount 25
Threatened to contact someone or share information improperly 25
Was approved for a loan, but didn't receive the money 23
Electronic communications 23
Problem with a company's investigation into an existing problem 20

Yearly Trend

Year Complaints Timely
2022 172 100%
2023 349 100%
2024 561 99.6%
2025 700 100%
2026 159 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CCF Intermediate Holdings LLC

CCF Intermediate Holdings LLC has accumulated 1,941 consumer complaints in the CFPB public database, with filings active across 49 U.S. states. Of those submissions, 909 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, CCF Intermediate Holdings LLC reports a 99.9% timely-response rate and has closed 99.9% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CCF Intermediate Holdings LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CCF Intermediate Holdings LLC have?

CCF Intermediate Holdings LLC has received 1,941 consumer complaints filed with the Consumer Financial Protection Bureau.

Does CCF Intermediate Holdings LLC respond to complaints on time?

CCF Intermediate Holdings LLC has a 99.9% timely response rate to CFPB complaints.

What is the most common complaint about CCF Intermediate Holdings LLC?

The most common issue reported against CCF Intermediate Holdings LLC is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, personal loan, or advance loan" product category.

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