CFPB · Lower closed-with-relief share

CCF Intermediate Holdings LLC

2.5K CFPB complaints · 0% relief (low band) · top issue Charged fees or interest you didn't expect.

2.5K CFPB complaints

CCF Intermediate Holdings LLC closes 0% with relief (lower third) on 2.5K filings. Timely 99.9% · top product Payday loan, title loan, personal loan, or advance loan. Allegations, not findings.

  • Volume rank #186 of 342
  • Lower closed-with-relief share
  • +63% filings 2022 to 2026

CFPB relief outcome brief

CCDB company ccf-intermediate-holdings-llc

0% relief · 99.9% timely · 2.5K filings · Payday loan, title loan, personal loan, or advance loan

Nearest relief peer: Uprova Credit, LLC (0% relief)

CCF Intermediate Holdings LL…0%LJ Ross Associates0.4%VW Credit21.9%Lockhart, Morris & Montgomer…0%Tcf National Bank33.8%
Closed-with-relief % among CCF Intermediate Holdings LLC and nearest filing-volume peers

CCF Intermediate Holdings LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of CCF Intermediate Holdings LLC's 2.5K filings include narrative text

54.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

CCF Intermediate Holdings LLC complaint mix by product

Total complaints: 2.5K

CCF Intermediate Holdings LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.5K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 1,057 complaints (42.0%), resolution 0.0% Payday loan, 42.0% Debt collection: 735 complaints (29.2%), resolution 0.0% Debt collection 29.2% Credit reporting: 328 complaints (13.0%), resolution 0.0% Credit reporting 13.0% Payday loan,: 160 complaints (6.4%), resolution 0.0% Payday loan, 6.4% Credit reporting,: 135 complaints (5.4%), resolution 0.0% Vehicle loan: 67 complaints (2.7%), resolution 0.0% Money transfer,: 32 complaints (1.3%), resolution 0.0%
  • Payday loan, 1K 42.0% 0% relief
  • Debt collection 735 29.2% 0% relief
  • Credit reporting 328 13.0% 0% relief
  • Payday loan, 160 6.4% 0% relief
  • Credit reporting, 135 5.4% 0% relief
  • Vehicle loan 67 2.7% 0% relief
  • Money transfer, 32 1.3% 0% relief

How CCF Intermediate Holdings LLC's 2.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 1.1K
Debt collection 735
Credit reporting or other personal consumer reports 328
Payday loan, title loan, or personal loan 160
Credit reporting, credit repair services, or other personal consumer reports 135
Vehicle loan or lease 67
Money transfer, virtual currency, or money service 32
Checking or savings account 14
Prepaid card 5
Credit card or prepaid card 3
Debt or credit management 2
Credit card 2

Nationwide filing states for CCF Intermediate Holdings LLC

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TX
27.2% of this company's filings
TX691CA295TN157GA153AL116AZ95FL89MO78

CCF Intermediate Holdings LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
357
+63% vs 2022
02004006008001,000 20222023202420252026 357

Top States

State Complaints
TX 691
CA 295
TN 157
GA 153
AL 116
AZ 95
FL 89
MO 78
SC 68
MS 68
NV 61
OH 58
WI 55
LA 49
VA 49
KS 42
IL 31
CO 28
DE 27
KY 25

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 303
Improper use of your report 262
Attempts to collect debt not owed 244
Took or threatened to take negative or legal action 225
Struggling to pay your loan 217
Incorrect information on your report 179
Problem with the payoff process at the end of the loan 139
Vehicle was repossessed or sold the vehicle 118
Received a loan you didn't apply for 86
False statements or representation 84
Communication tactics 63
Loan payment wasn't credited to your account 55
Written notification about debt 55
Can't contact lender or servicer 51
Money was taken from your bank account on the wrong day or for the wrong amount 41
Repossession 35
Can't stop withdrawals from your bank account 32
Threatened to contact someone or share information improperly 32
Electronic communications 32
Problem with a company's investigation into an existing problem 31

Yearly Trend

Year Complaints Timely
2022 219 100%
2023 424 100%
2024 665 99.7%
2025 875 100%
2026 357 100%

Source: CFPB Consumer Complaint Database

CCF Intermediate Holdings LLC in the lower-relief third

CCF Intermediate Holdings LLC's 2,540 logged complaints reach a nationwide footprint - 50 states have at least one filing. 54.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2026-06-26. Closed-with-relief 0% sits in the lower third of the corpus.

CCF Intermediate Holdings LLC closes 0% with monetary or non-monetary relief and answers 99.9% inside the CFPB window; 99.5% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Payday loan, title loan, personal loan, or advance loan" · top issue "Charged fees or interest you didn't expect."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CCF Intermediate Holdings LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for CCF Intermediate Holdings LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for CCF Intermediate Holdings LLC (#186 of 342; 99.9% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share