Lendmark Financial Services
2.1K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Lendmark Financial Services complaint mix by product
- Debt collection 602 28.4% – 0% relief
- Credit reporting 504 23.8% – 0% relief
- Credit reporting, 271 12.8% – 0% relief
- Payday loan, 227 10.7% – 0% relief
- Vehicle loan 220 10.4% – 0% relief
- Payday loan, 220 10.4% – 1% relief
- Consumer Loan 73 3.4% – 1% relief
How Lendmark Financial Services's 2.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 602 |
| Credit reporting or other personal consumer reports | 504 |
| Credit reporting, credit repair services, or other personal consumer reports | 271 |
| Payday loan, title loan, personal loan, or advance loan | 227 |
| Vehicle loan or lease | 220 |
| Payday loan, title loan, or personal loan | 220 |
| Consumer Loan | 73 |
| Mortgage | 10 |
| Credit card | 7 |
| Credit card or prepaid card | 3 |
| Debt or credit management | 2 |
| Checking or savings account | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Credit reporting | 1 |
| Bank account or service | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 341 |
| NC | 263 |
| CA | 237 |
| VA | 203 |
| MD | 183 |
| SC | 144 |
| PA | 118 |
| TX | 115 |
| OH | 77 |
| AL | 56 |
| TN | 53 |
| FL | 51 |
| AZ | 45 |
| WA | 33 |
| KY | 32 |
| CO | 25 |
| LA | 20 |
| MS | 19 |
| DC | 19 |
| WV | 16 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 416 |
| Improper use of your report | 254 |
| Took or threatened to take negative or legal action | 189 |
| Attempts to collect debt not owed | 156 |
| Managing the loan or lease | 123 |
| Problem with a company's investigation into an existing problem | 123 |
| Struggling to pay your loan | 99 |
| Charged fees or interest you didn't expect | 99 |
| Communication tactics | 87 |
| Problem when making payments | 74 |
| False statements or representation | 72 |
| Problem with a credit reporting company's investigation into an existing problem | 52 |
| Written notification about debt | 46 |
| Problems at the end of the loan or lease | 39 |
| Getting the loan | 31 |
| Problem with the payoff process at the end of the loan | 30 |
| Getting a loan or lease | 29 |
| Problems when you are unable to pay | 28 |
| Problem with additional add-on products or services | 24 |
| Threatened to contact someone or share information improperly | 21 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 23 | 100% |
| 2015 | 27 | 100% |
| 2016 | 43 | 100% |
| 2017 | 83 | 100% |
| 2018 | 84 | 100% |
| 2019 | 83 | 100% |
| 2020 | 91 | 100% |
| 2021 | 121 | 100% |
| 2022 | 180 | 98.9% |
| 2023 | 192 | 99.5% |
| 2024 | 302 | 99.3% |
| 2025 | 559 | 98.4% |
| 2026 | 350 | 87.4% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Lendmark Financial Services
Lendmark Financial Services's 2,143 logged complaints stay concentrated: only 38 states show a filing on record. 41.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-06-26.
Lendmark Financial Services answers 97.3% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 0.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lendmark Financial Services.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Lendmark Financial Services have?
2,143, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Lendmark Financial Services respond to complaints on time?
97.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Lendmark Financial Services?
"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.