2026 data Public-data reference. official source

Lendmark Financial Services

1.7K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.7K consumer complaints filed with the CFPB

This profile shows Lendmark Financial Services's complaint history from CFPB public records. 1,661 consumers have filed complaints since 2013. The company has a 98% timely response rate and has provided relief in 0.1% of cases.

1.7K
Total Complaints
98%
Timely Response
1.3%
Disputed
0.1%
Relief Provided
37
States Active
2013
Since

Total complaints

1.7K

Filed since 2013

Timely response

98%

CFPB-tracked response window

Relief rate

0.1%

Closed with monetary or non-monetary relief

Timely response rate 98.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median

Share closed with monetary or non-monetary relief.

Lendmark Financial Services complaint mix by product

Total complaints: 1.7K

Lendmark Financial Services complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.7K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 465 complaints (28.4%), resolution 0.0% Debt collection 28.4% Credit reporting: 378 complaints (23.1%), resolution 0.0% Credit reporting 23.1% Credit reporting,: 224 complaints (13.7%), resolution 0.0% Credit reporting, 13.7% Payday loan,: 180 complaints (11.0%), resolution 0.6% Payday loan, 11.0% Payday loan,: 166 complaints (10.1%), resolution 0.0% Payday loan, 10.1% Vehicle loan: 158 complaints (9.7%), resolution 0.0% Vehicle loan 9.7% Consumer Loan: 65 complaints (4.0%), resolution 1.5%
  • Debt collection 465 28.4% 0% relief
  • Credit reporting 378 23.1% 0% relief
  • Credit reporting, 224 13.7% 0% relief
  • Payday loan, 180 11.0% 1% relief
  • Payday loan, 166 10.1% 0% relief
  • Vehicle loan 158 9.7% 0% relief
  • Consumer Loan 65 4.0% 2% relief

How Lendmark Financial Services's 1.7K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 465
Credit reporting or other personal consumer reports 378
Credit reporting, credit repair services, or other personal consumer reports 224
Payday loan, title loan, or personal loan 180
Payday loan, title loan, personal loan, or advance loan 166
Vehicle loan or lease 158
Consumer Loan 65
Mortgage 9
Credit card 7
Credit card or prepaid card 3
Debt or credit management 2
Money transfer, virtual currency, or money service 1
Bank account or service 1
Checking or savings account 1
Credit reporting 1

Top States

State Complaints
GA 268
NC 198
CA 176
VA 159
MD 142
SC 106
PA 98
TX 84
OH 64
AL 45
TN 39
FL 37
AZ 36
WA 30
KY 28
CO 18
LA 15
DC 15
MS 12
WV 12

Top Issues

Issue Complaints
Incorrect information on your report 332
Improper use of your report 202
Took or threatened to take negative or legal action 127
Attempts to collect debt not owed 121
Managing the loan or lease 94
Charged fees or interest you didn't expect 80
Communication tactics 77
Problem with a company's investigation into an existing problem 76
Struggling to pay your loan 74
False statements or representation 61
Problem when making payments 59
Problem with a credit reporting company's investigation into an existing problem 48
Written notification about debt 32
Problems at the end of the loan or lease 26
Problems when you are unable to pay 25
Problem with the payoff process at the end of the loan 24
Getting a loan or lease 21
Getting the loan 20
Threatened to contact someone or share information improperly 17
Problem with additional add-on products or services 17

Yearly Trend

Year Complaints Timely
2013 5 100%
2014 23 100%
2015 25 100%
2016 37 100%
2017 72 100%
2018 66 100%
2019 73 100%
2020 79 100%
2021 107 100%
2022 148 98.6%
2023 159 99.4%
2024 247 99.6%
2025 455 98.5%
2026 165 86.7%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Lendmark Financial Services

Lendmark Financial Services has accumulated 1,661 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 564 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-29, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Lendmark Financial Services reports a 98% timely-response rate and has closed 98.4% of cases with a written explanation to the consumer. 0.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Lendmark Financial Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Lendmark Financial Services have?

Lendmark Financial Services has received 1,661 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Lendmark Financial Services respond to complaints on time?

Lendmark Financial Services has a 98% timely response rate to CFPB complaints.

What is the most common complaint about Lendmark Financial Services?

The most common issue reported against Lendmark Financial Services is "Incorrect information on your report" in the "Debt collection" product category.

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