Total complaints
1.7K
Filed since 2013
1.7K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1.7K consumer complaints filed with the CFPB
This profile shows Lendmark Financial Services's complaint history from CFPB public records. 1,661 consumers have filed complaints since 2013. The company has a 98% timely response rate and has provided relief in 0.1% of cases.
Total complaints
1.7K
Filed since 2013
Timely response
98%
CFPB-tracked response window
Relief rate
0.1%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Lendmark Financial Services's 1.7K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 465 |
| Credit reporting or other personal consumer reports | 378 |
| Credit reporting, credit repair services, or other personal consumer reports | 224 |
| Payday loan, title loan, or personal loan | 180 |
| Payday loan, title loan, personal loan, or advance loan | 166 |
| Vehicle loan or lease | 158 |
| Consumer Loan | 65 |
| Mortgage | 9 |
| Credit card | 7 |
| Credit card or prepaid card | 3 |
| Debt or credit management | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Bank account or service | 1 |
| Checking or savings account | 1 |
| Credit reporting | 1 |
| State | Complaints |
|---|---|
| GA | 268 |
| NC | 198 |
| CA | 176 |
| VA | 159 |
| MD | 142 |
| SC | 106 |
| PA | 98 |
| TX | 84 |
| OH | 64 |
| AL | 45 |
| TN | 39 |
| FL | 37 |
| AZ | 36 |
| WA | 30 |
| KY | 28 |
| CO | 18 |
| LA | 15 |
| DC | 15 |
| MS | 12 |
| WV | 12 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 332 |
| Improper use of your report | 202 |
| Took or threatened to take negative or legal action | 127 |
| Attempts to collect debt not owed | 121 |
| Managing the loan or lease | 94 |
| Charged fees or interest you didn't expect | 80 |
| Communication tactics | 77 |
| Problem with a company's investigation into an existing problem | 76 |
| Struggling to pay your loan | 74 |
| False statements or representation | 61 |
| Problem when making payments | 59 |
| Problem with a credit reporting company's investigation into an existing problem | 48 |
| Written notification about debt | 32 |
| Problems at the end of the loan or lease | 26 |
| Problems when you are unable to pay | 25 |
| Problem with the payoff process at the end of the loan | 24 |
| Getting a loan or lease | 21 |
| Getting the loan | 20 |
| Threatened to contact someone or share information improperly | 17 |
| Problem with additional add-on products or services | 17 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 23 | 100% |
| 2015 | 25 | 100% |
| 2016 | 37 | 100% |
| 2017 | 72 | 100% |
| 2018 | 66 | 100% |
| 2019 | 73 | 100% |
| 2020 | 79 | 100% |
| 2021 | 107 | 100% |
| 2022 | 148 | 98.6% |
| 2023 | 159 | 99.4% |
| 2024 | 247 | 99.6% |
| 2025 | 455 | 98.5% |
| 2026 | 165 | 86.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Lendmark Financial Services has accumulated 1,661 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 564 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-29, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Lendmark Financial Services reports a 98% timely-response rate and has closed 98.4% of cases with a written explanation to the consumer. 0.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Lendmark Financial Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Lendmark Financial Services has received 1,661 consumer complaints filed with the Consumer Financial Protection Bureau.
Lendmark Financial Services has a 98% timely response rate to CFPB complaints.
The most common issue reported against Lendmark Financial Services is "Incorrect information on your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.