CFPB · Lower closed-with-relief share

Lendmark Financial Services

2.1K CFPB complaints · 0.1% relief (low band) · top issue Incorrect information on your report.

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2.1K CFPB complaints

Lendmark Financial Services closes 0.1% with relief (lower third) on 2.1K filings. Timely 97.3% · top product Debt collection. Allegations, not findings.

  • Volume rank #211 of 342
  • Lower closed-with-relief share
  • +6900% filings 2013 to 2026

CFPB relief outcome brief

CCDB company lendmark-financial-services

0.1% relief · 97.3% timely · 2.1K filings · Debt collection

Same-product relief peers

Nearest relief peer: Fair Collections & Outsourcing, Inc. (0.1% relief)

Lendmark Financial Services …0.1%Populus Financial Group, Inc…0.3%The Bureaus, Inc.0.1%Professional Debt Mediation,…0.1%United Shore Financial Servi…1.9%
Closed-with-relief % among Lendmark Financial Services and nearest filing-volume peers

Lendmark Financial Services closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Lendmark Financial Services's 2.1K filings include narrative text

41.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 97.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Lendmark Financial Services complaint mix by product

Total complaints: 2.1K

Lendmark Financial Services complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.1K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 602 complaints (28.4%), resolution 0.0% Debt collection 28.4% Credit reporting: 504 complaints (23.8%), resolution 0.0% Credit reporting 23.8% Credit reporting,: 271 complaints (12.8%), resolution 0.0% Credit reporting, 12.8% Payday loan,: 227 complaints (10.7%), resolution 0.0% Payday loan, 10.7% Vehicle loan: 220 complaints (10.4%), resolution 0.0% Vehicle loan 10.4% Payday loan,: 220 complaints (10.4%), resolution 0.5% Payday loan, 10.4% Consumer Loan: 73 complaints (3.4%), resolution 1.4%
  • Debt collection 602 28.4% – 0% relief
  • Credit reporting 504 23.8% – 0% relief
  • Credit reporting, 271 12.8% – 0% relief
  • Payday loan, 227 10.7% – 0% relief
  • Vehicle loan 220 10.4% – 0% relief
  • Payday loan, 220 10.4% – 1% relief
  • Consumer Loan 73 3.4% – 1% relief

How Lendmark Financial Services's 2.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 602
Credit reporting or other personal consumer reports 504
Credit reporting, credit repair services, or other personal consumer reports 271
Payday loan, title loan, personal loan, or advance loan 227
Vehicle loan or lease 220
Payday loan, title loan, or personal loan 220
Consumer Loan 73
Mortgage 10
Credit card 7
Credit card or prepaid card 3
Debt or credit management 2
Checking or savings account 1
Money transfer, virtual currency, or money service 1
Credit reporting 1
Bank account or service 1

Where Lendmark Financial Services complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
15.9% of this company's filings
GA341NC263CA237VA203MD183SC144PA118TX115

Lendmark Financial Services rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
350
+6900% vs 2013
0200400600 20132015201720192021202320252026 350

Top States

State Complaints
GA 341
NC 263
CA 237
VA 203
MD 183
SC 144
PA 118
TX 115
OH 77
AL 56
TN 53
FL 51
AZ 45
WA 33
KY 32
CO 25
LA 20
MS 19
DC 19
WV 16

Top Issues

Issue Complaints
Incorrect information on your report 416
Improper use of your report 254
Took or threatened to take negative or legal action 189
Attempts to collect debt not owed 156
Managing the loan or lease 123
Problem with a company's investigation into an existing problem 123
Struggling to pay your loan 99
Charged fees or interest you didn't expect 99
Communication tactics 87
Problem when making payments 74
False statements or representation 72
Problem with a credit reporting company's investigation into an existing problem 52
Written notification about debt 46
Problems at the end of the loan or lease 39
Getting the loan 31
Problem with the payoff process at the end of the loan 30
Getting a loan or lease 29
Problems when you are unable to pay 28
Problem with additional add-on products or services 24
Threatened to contact someone or share information improperly 21

Yearly Trend

Year Complaints Timely
2013 5 100%
2014 23 100%
2015 27 100%
2016 43 100%
2017 83 100%
2018 84 100%
2019 83 100%
2020 91 100%
2021 121 100%
2022 180 98.9%
2023 192 99.5%
2024 302 99.3%
2025 559 98.4%
2026 350 87.4%

Source: CFPB Consumer Complaint Database

Lendmark Financial Services in the lower-relief third

Lendmark Financial Services's 2,143 logged complaints stay concentrated: only 38 states show a filing. 41.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-26. Closed-with-relief 0.1% sits in the lower third of the corpus.

Lendmark Financial Services closes 0.1% with monetary or non-monetary relief and answers 97.3% inside the CFPB window; 98.6% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lendmark Financial Services.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Lendmark Financial Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 2.1K.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 97.3%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Lendmark Financial Services (#211 of 342; 97.3% timely; 0.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share