CFPB · Lower closed-with-relief share
Lendmark Financial Services
2.1K CFPB complaints · 0.1% relief (low band) · top issue Incorrect information on your report.
Lendmark Financial Services closes 0.1% with relief (lower third) on 2.1K filings. Timely 97.3% · top product Debt collection. Allegations, not findings.
- Lower closed-with-relief share
- +6900% filings 2013 to 2026
CFPB relief outcome brief
CCDB company lendmark-financial-services
0.1% relief · 97.3% timely · 2.1K filings · Debt collection
Same-product relief peers
Nearest relief peer: Fair Collections & Outsourcing, Inc. (0.1% relief)
Lendmark Financial Services closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Lendmark Financial Services scores strongest on closed with explanation (97/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0.1% of complaints closed with relief to the consumer
Timely response
95 / 100 percentile-benchmarked
97.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
97 / 100 percentile-benchmarked
98.6% of complaints closed with an explanation to the consumer
Most of Lendmark Financial Services's 2.1K filings include narrative text
41.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Lendmark Financial Services complaint mix by product
- Debt collection 602 28.4% – 0% relief
- Credit reporting 504 23.8% – 0% relief
- Credit reporting, 271 12.8% – 0% relief
- Payday loan, 227 10.7% – 0% relief
- Vehicle loan 220 10.4% – 0% relief
- Payday loan, 220 10.4% – 1% relief
- Consumer Loan 73 3.4% – 1% relief
How Lendmark Financial Services's 2.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 602 |
| Credit reporting or other personal consumer reports | 504 |
| Credit reporting, credit repair services, or other personal consumer reports | 271 |
| Payday loan, title loan, personal loan, or advance loan | 227 |
| Vehicle loan or lease | 220 |
| Payday loan, title loan, or personal loan | 220 |
| Consumer Loan | 73 |
| Mortgage | 10 |
| Credit card | 7 |
| Credit card or prepaid card | 3 |
| Debt or credit management | 2 |
| Checking or savings account | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Credit reporting | 1 |
| Bank account or service | 1 |
Where Lendmark Financial Services complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 15.9% of this company's filings
Lendmark Financial Services rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 350
- +6900% vs 2013
Volume vs. relief
Where Lendmark Financial Services sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Lendmark Financial Services files more complaint volume than 38% of them, and closes complaints with relief more often than 16% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,143 · Closed with relief: 0.1%
Top States
| State | Complaints |
|---|---|
| GA | 341 |
| NC | 263 |
| CA | 237 |
| VA | 203 |
| MD | 183 |
| SC | 144 |
| PA | 118 |
| TX | 115 |
| OH | 77 |
| AL | 56 |
| TN | 53 |
| FL | 51 |
| AZ | 45 |
| WA | 33 |
| KY | 32 |
| CO | 25 |
| LA | 20 |
| MS | 19 |
| DC | 19 |
| WV | 16 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 416 |
| Improper use of your report | 254 |
| Took or threatened to take negative or legal action | 189 |
| Attempts to collect debt not owed | 156 |
| Managing the loan or lease | 123 |
| Problem with a company's investigation into an existing problem | 123 |
| Struggling to pay your loan | 99 |
| Charged fees or interest you didn't expect | 99 |
| Communication tactics | 87 |
| Problem when making payments | 74 |
| False statements or representation | 72 |
| Problem with a credit reporting company's investigation into an existing problem | 52 |
| Written notification about debt | 46 |
| Problems at the end of the loan or lease | 39 |
| Getting the loan | 31 |
| Problem with the payoff process at the end of the loan | 30 |
| Getting a loan or lease | 29 |
| Problems when you are unable to pay | 28 |
| Problem with additional add-on products or services | 24 |
| Threatened to contact someone or share information improperly | 21 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 23 | 100% |
| 2015 | 27 | 100% |
| 2016 | 43 | 100% |
| 2017 | 83 | 100% |
| 2018 | 84 | 100% |
| 2019 | 83 | 100% |
| 2020 | 91 | 100% |
| 2021 | 121 | 100% |
| 2022 | 180 | 98.9% |
| 2023 | 192 | 99.5% |
| 2024 | 302 | 99.3% |
| 2025 | 559 | 98.4% |
| 2026 | 350 | 87.4% |
Source: CFPB Consumer Complaint Database
Lendmark Financial Services in the lower-relief third
Lendmark Financial Services's 2,143 logged complaints stay concentrated: only 38 states show a filing. 41.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-26. Closed-with-relief 0.1% sits in the lower third of the corpus.
Lendmark Financial Services closes 0.1% with monetary or non-monetary relief and answers 97.3% inside the CFPB window; 98.6% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lendmark Financial Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Lendmark Financial Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.1K.
- Populus Financial Group, Inc. (F/K/A Ace Cash Express) Δ 17 complaints · 0.3% relief 2.1Kcomplaints
- The Bureaus, Inc. Δ 23 complaints · 0.1% relief 2.1Kcomplaints
- Professional Debt Mediation, Inc. Δ 26 complaints · 0.1% relief 2.1Kcomplaints
- United Shore Financial Services, LLC Δ 40 complaints · 1.9% relief 2.2Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Lendmark Financial Services (#211 of 342; 97.3% timely; 0.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share