2026 data Public-data reference. official source

WLCC

524 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

524 consumer complaints filed with the CFPB

This profile shows WLCC's complaint history from CFPB public records. 524 consumers have filed complaints since 2014. The company has a 99.8% timely response rate and has provided relief in 11.8% of cases.

524
Total Complaints
99.8%
Timely Response
0.6%
Disputed
11.8%
Relief Provided
45
States Active
2014
Since

Total complaints

524

Filed since 2014

Timely response

99.8%

CFPB-tracked response window

Relief rate

11.8%

Closed with monetary or non-monetary relief

Timely response rate 99.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.8%
Industry median

Share closed with monetary or non-monetary relief.

WLCC complaint mix by product

Total complaints: 524

WLCC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 524 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 180 complaints (34.7%), resolution 0.0% Payday loan, 34.7% Payday loan,: 161 complaints (31.0%), resolution 12.4% Payday loan, 31.0% Debt collection: 119 complaints (22.9%), resolution 10.9% Debt collection 22.9% Payday loan: 36 complaints (6.9%), resolution 63.9% Payday loan 6.9% Credit reporting: 13 complaints (2.5%), resolution 0.0% Consumer Loan: 6 complaints (1.2%), resolution 100.0% Checking or: 4 complaints (0.8%), resolution 0.0%
  • Payday loan, 180 34.7% 0% relief
  • Payday loan, 161 31.0% 12% relief
  • Debt collection 119 22.9% 11% relief
  • Payday loan 36 6.9% 64% relief
  • Credit reporting 13 2.5% 0% relief
  • Consumer Loan 6 1.2% 100% relief
  • Checking or 4 0.8% 0% relief

How WLCC's 524 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 180
Payday loan, title loan, or personal loan 161
Debt collection 119
Payday loan 36
Credit reporting or other personal consumer reports 13
Consumer Loan 6
Checking or savings account 4
Credit reporting, credit repair services, or other personal consumer reports 4
Money transfer, virtual currency, or money service 1

Top States

State Complaints
CA 91
FL 60
WA 36
OH 35
MI 23
TX 21
IN 17
NJ 16
IL 16
OK 14
MN 12
AZ 12
NV 12
PA 11
GA 11
LA 11
SC 10
IA 10
CO 9
MO 9

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 100
Struggling to pay your loan 84
Can't stop withdrawals from your bank account 44
Threatened to contact someone or share information improperly 33
Problem when making payments 28
Communication tactics 26
Charged fees or interest I didn't expect 22
Attempts to collect debt not owed 21
Can't contact lender or servicer 15
Money was taken from your bank account on the wrong day or for the wrong amount 14
Problem with the payoff process at the end of the loan 13
Received a loan you didn't apply for 12
Getting the loan 12
Took or threatened to take negative or legal action 11
False statements or representation 10
Improper use of your report 8
Electronic communications 7
Can't stop charges to bank account 7
Written notification about debt 7
Incorrect information on your report 6

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 21 100%
2016 27 100%
2017 25 100%
2018 26 100%
2019 41 100%
2020 31 100%
2021 38 100%
2022 34 100%
2023 69 100%
2024 61 100%
2025 104 99%
2026 46 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About WLCC

WLCC has accumulated 524 consumer complaints in the CFPB public database, with filings active across 45 U.S. states. Of those submissions, 252 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, WLCC reports a 99.8% timely-response rate and has closed 88.2% of cases with a written explanation to the consumer. 11.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating WLCC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does WLCC have?

WLCC has received 524 consumer complaints filed with the Consumer Financial Protection Bureau.

Does WLCC respond to complaints on time?

WLCC has a 99.8% timely response rate to CFPB complaints.

What is the most common complaint about WLCC?

The most common issue reported against WLCC is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, personal loan, or advance loan" product category.

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