2026 data Public-data reference. official source

QC HOLDINGS INC

189 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

189 consumer complaints filed with the CFPB

This profile shows QC HOLDINGS INC's complaint history from CFPB public records. 189 consumers have filed complaints since 2013. The company has a 97.9% timely response rate and has provided relief in 16.4% of cases.

189
Total Complaints
97.9%
Timely Response
5.3%
Disputed
16.4%
Relief Provided
31
States Active
2013
Since

Total complaints

189

Filed since 2013

Timely response

97.9%

CFPB-tracked response window

Relief rate

16.4%

Closed with monetary or non-monetary relief

Timely response rate 97.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.4%
Industry median

Share closed with monetary or non-monetary relief.

QC HOLDINGS INC complaint mix by product

Total complaints: 189

QC HOLDINGS INC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 189 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 73 complaints (39.2%), resolution 19.2% Debt collection 39.2% Payday loan,: 43 complaints (23.1%), resolution 14.0% Payday loan, 23.1% Payday loan,: 35 complaints (18.8%), resolution 2.9% Payday loan, 18.8% Payday loan: 24 complaints (12.9%), resolution 29.2% Payday loan 12.9% Consumer Loan: 5 complaints (2.7%), resolution 60.0% Credit reporting: 4 complaints (2.2%), resolution 0.0% Checking or: 2 complaints (1.1%), resolution 0.0%
  • Debt collection 73 39.2% 19% relief
  • Payday loan, 43 23.1% 14% relief
  • Payday loan, 35 18.8% 3% relief
  • Payday loan 24 12.9% 29% relief
  • Consumer Loan 5 2.7% 60% relief
  • Credit reporting 4 2.2% 0% relief
  • Checking or 2 1.1% 0% relief

How QC HOLDINGS INC's 189 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 73
Payday loan, title loan, personal loan, or advance loan 43
Payday loan, title loan, or personal loan 35
Payday loan 24
Consumer Loan 5
Credit reporting or other personal consumer reports 4
Checking or savings account 2
Credit reporting, credit repair services, or other personal consumer reports 1
Money transfer, virtual currency, or money service 1
Mortgage 1

Top States

State Complaints
MO 44
IL 15
KS 15
UT 11
MS 11
TX 9
VA 7
OK 6
NM 6
AZ 5
CA 5
AL 5
WI 5
ID 5
TN 4
WA 4
IA 4
OH 3
CO 3
KY 3

Top Issues

Issue Complaints
Communication tactics 25
Charged fees or interest you didn't expect 22
Struggling to pay your loan 17
Can't contact lender 9
Attempts to collect debt not owed 9
Took or threatened to take negative or legal action 8
Cont'd attempts collect debt not owed 7
Can't contact lender or servicer 6
Taking/threatening an illegal action 6
Problems when you are unable to pay 5
Threatened to contact someone or share information improperly 5
Problem with the payoff process at the end of the loan 5
Loan payment wasn't credited to your account 5
Disclosure verification of debt 5
Charged fees or interest I didn't expect 5
Problem when making payments 5
Money was taken from your bank account on the wrong day or for the wrong amount 4
Improper contact or sharing of info 4
Incorrect information on your report 4
Received a loan you didn't apply for 3

Yearly Trend

Year Complaints Timely
2013 9 100%
2014 20 85%
2015 17 94.1%
2016 17 100%
2017 13 100%
2018 12 100%
2019 9 100%
2020 6 100%
2021 7 100%
2022 8 100%
2023 17 100%
2024 15 100%
2025 28 100%
2026 11 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About QC HOLDINGS INC

QC HOLDINGS INC has accumulated 189 consumer complaints in the CFPB public database, with filings active across 31 U.S. states. Of those submissions, 85 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, QC HOLDINGS INC reports a 97.9% timely-response rate and has closed 83.1% of cases with a written explanation to the consumer. 16.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating QC HOLDINGS INC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does QC HOLDINGS INC have?

QC HOLDINGS INC has received 189 consumer complaints filed with the Consumer Financial Protection Bureau.

Does QC HOLDINGS INC respond to complaints on time?

QC HOLDINGS INC has a 97.9% timely response rate to CFPB complaints.

What is the most common complaint about QC HOLDINGS INC?

The most common issue reported against QC HOLDINGS INC is "Communication tactics" in the "Debt collection" product category.

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