Total complaints
189
Filed since 2013
189 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
189 consumer complaints filed with the CFPB
This profile shows QC HOLDINGS INC's complaint history from CFPB public records. 189 consumers have filed complaints since 2013. The company has a 97.9% timely response rate and has provided relief in 16.4% of cases.
Total complaints
189
Filed since 2013
Timely response
97.9%
CFPB-tracked response window
Relief rate
16.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How QC HOLDINGS INC's 189 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 73 |
| Payday loan, title loan, personal loan, or advance loan | 43 |
| Payday loan, title loan, or personal loan | 35 |
| Payday loan | 24 |
| Consumer Loan | 5 |
| Credit reporting or other personal consumer reports | 4 |
| Checking or savings account | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Mortgage | 1 |
| State | Complaints |
|---|---|
| MO | 44 |
| IL | 15 |
| KS | 15 |
| UT | 11 |
| MS | 11 |
| TX | 9 |
| VA | 7 |
| OK | 6 |
| NM | 6 |
| AZ | 5 |
| CA | 5 |
| AL | 5 |
| WI | 5 |
| ID | 5 |
| TN | 4 |
| WA | 4 |
| IA | 4 |
| OH | 3 |
| CO | 3 |
| KY | 3 |
| Issue | Complaints |
|---|---|
| Communication tactics | 25 |
| Charged fees or interest you didn't expect | 22 |
| Struggling to pay your loan | 17 |
| Can't contact lender | 9 |
| Attempts to collect debt not owed | 9 |
| Took or threatened to take negative or legal action | 8 |
| Cont'd attempts collect debt not owed | 7 |
| Can't contact lender or servicer | 6 |
| Taking/threatening an illegal action | 6 |
| Problems when you are unable to pay | 5 |
| Threatened to contact someone or share information improperly | 5 |
| Problem with the payoff process at the end of the loan | 5 |
| Loan payment wasn't credited to your account | 5 |
| Disclosure verification of debt | 5 |
| Charged fees or interest I didn't expect | 5 |
| Problem when making payments | 5 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 4 |
| Improper contact or sharing of info | 4 |
| Incorrect information on your report | 4 |
| Received a loan you didn't apply for | 3 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 9 | 100% |
| 2014 | 20 | 85% |
| 2015 | 17 | 94.1% |
| 2016 | 17 | 100% |
| 2017 | 13 | 100% |
| 2018 | 12 | 100% |
| 2019 | 9 | 100% |
| 2020 | 6 | 100% |
| 2021 | 7 | 100% |
| 2022 | 8 | 100% |
| 2023 | 17 | 100% |
| 2024 | 15 | 100% |
| 2025 | 28 | 100% |
| 2026 | 11 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
QC HOLDINGS INC has accumulated 189 consumer complaints in the CFPB public database, with filings active across 31 U.S. states. Of those submissions, 85 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, QC HOLDINGS INC reports a 97.9% timely-response rate and has closed 83.1% of cases with a written explanation to the consumer. 16.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating QC HOLDINGS INC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
QC HOLDINGS INC has received 189 consumer complaints filed with the Consumer Financial Protection Bureau.
QC HOLDINGS INC has a 97.9% timely response rate to CFPB complaints.
The most common issue reported against QC HOLDINGS INC is "Communication tactics" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.