CA · Statewide CFPB complaints

California consumer complaints

3.8K companies · top product Credit reporting or other personal consumer reports · top issue Incorrect information on your report.

California's wide slice of attributed US volume

16.2M attributed filings across US states and territories; California's 10.0% share sits in the wider third.

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Heavy attributed filing volume

California in the heavy-volume third

California sits in the heaviest third by CFPB attributed complaint count (1.6M · #3 of 56).

1.6M CFPB complaints

California is in the heavy-volume third with 1.6M CFPB complaints across 3.8K companies. Top product: Credit reporting or other personal consumer reports; top issue: Incorrect information on your report. Volume is allegations, not findings.

  • 96th percentile (top decile)
  • Transunion Intermediat… 25% of state filings
  • Data updated June 2026

California among nearby heavy-volume ranks

Five jurisdictions around this state's position · 16.3× median intensity

top decile volume
of 56 jurisdictions
#3
96th percentile by complaint volume
Florida2.2MTexas2.2MCalifornia1.6MGeorgia1.2MNew York950.5K

Concentrated company filings in California

Top companies in California

Attributed CFPB complaint volume among companies active in this state

In-state lead
Transunion Intermediate Holdings, Inc.
410.5K
25% of state filings
# Company Complaints
1 Transunion Intermediate Holdings, Inc. 410.5K
2 Equifax, Inc. 395.6K
3 Experian Information Solutions Inc. 368.5K
4 Bank of America, National Association 36.9K
5 Wells Fargo & Company 31.1K
6 JPMorgan Chase & Co. 29.5K
7 Citibank, N.a. 22.7K
8 Capital One Financial Corporation 18.1K
9 Synchrony Financial 9.8K
10 U.S. Bancorp 9.1K
11 American Express Company 8.5K
12 Portfolio Recovery Associates, LLC 6.7K
13 Encore Capital Group Inc. 6.5K
14 Ocwen Financial Corporation 6.3K
15 Resurgent Capital Services L.P. 6.2K
16 Bread Financial Holdings, Inc. 5.4K
17 Discover Bank 5.3K
18 LexisNexis 5.0K
19 Paypal Holdings, Inc 4.7K
20 Block, Inc. 4.5K
21 Early Warning Services, LLC 4.4K
22 Navient Solutions, LLC. 4.4K
23 CBC Companies, Inc. 4.1K
24 Navy Federal Credit Union 3.9K
25 Nationstar Mortgage LLC 3.9K
26 CL Holdings LLC 3.9K
27 Barclays Bank Delaware 3.8K
28 Select Portfolio Servicing, Inc. 3.6K
29 Goldman Sachs Bank USA 3.2K
30 TD Bank Us Holding Company 3.1K
31 Shellpoint Partners, LLC 3.0K
32 Ally Financial Inc. 2.9K
33 Mohela 2.9K
34 Chime Financial Inc 2.4K
35 Nelnet, Inc. 2.3K
36 Mr. Cooper Group Inc. 2.2K
37 Pending Company Match 2.2K
38 Fidelity National Information Services, Inc. (FNIS) 2.0K
39 Specialized Loan Servicing Holdings LLC 2.0K
40 I.C. System, Inc. 1.9K
41 Affirm Holdings, Inc 1.9K
42 Ditech Financial LLC 1.8K
43 CCS Financial Services, Inc. 1.8K
44 Toyota Motor Credit Corporation 1.7K
45 United Services Automobile Association 1.6K
46 PNC Bank N.A. 1.6K
47 National Credit Adjusters, LLC 1.6K
48 Erc 1.6K
49 Aes/Pheaa 1.6K
50 Westlake Services, LLC 1.6K

Source: CFPB Consumer Complaint Database

About this data: Complaints are attributed by the consumer's reported location. California's heavy filing count can reflect population, market size, or reporting patterns — not company headquarters. Volume is allegations, not findings. See the methodology page for sourcing detail. California accounts for 10.0% of the 16.2M complaints attributed to a US state or territory (16.3× the median state). Transunion Intermediate Holdings, Inc. alone accounts for 25% of California filings in this dataset.

Data sourced from official public datasets for California (#3 of 56; 10.0% national share). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026