CFPB · Heavy filing volume
I.C. System, Inc.
23.3K CFPB complaints (heavy-volume third) · 57 states · top issue Attempts to collect debt not owed.
I.C. System, Inc. is in the heavy-volume third with 23.3K CFPB complaints (ranks #35 of 342). Timely 99.9% · relief 4.5% · top product Debt collection. Allegations, not findings.
- Volume rank #35 of 342
- Heavy filing volume
- +4018.3% filings 2013 to 2026
CFPB relief outcome brief
CCDB company i-c-system-inc
4.5% relief · 99.9% timely · 23.3K filings · Debt collection
Same-product relief peers
Nearest relief peer: Collins Asset Group, LLC (4.5% relief)
I.C. System, Inc. closes 4.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 23.3K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
I.C. System, Inc. complaint mix by product
- Debt collection 19K 79.6% – 5% relief
- Credit reporting 3K 11.9% – 8% relief
- Credit reporting, 2K 8.1% – 0% relief
- Credit reporting 29 0.1% – 0% relief
- Debt or 27 0.1% – 7% relief
- Credit card 18 0.1% – 0% relief
- Credit card 5 0.0% – 0% relief
Heavy-volume mix: how I.C. System, Inc.'s 23.3K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 18.5K |
| Credit reporting or other personal consumer reports | 2.8K |
| Credit reporting, credit repair services, or other personal consumer reports | 1.9K |
| Credit reporting | 29 |
| Debt or credit management | 27 |
| Credit card | 18 |
| Credit card or prepaid card | 5 |
| Consumer Loan | 3 |
| Student loan | 2 |
| Bank account or service | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Vehicle loan or lease | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Mortgage | 1 |
| Checking or savings account | 1 |
Nationwide filing states for I.C. System, Inc.
Top states by attributed volume, heavy-filing company
- Leading state
- TX
- 13.4% of this company's filings
I.C. System, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4.5K
- +4018.3% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 3.1K |
| FL | 3.0K |
| GA | 2.4K |
| CA | 1.9K |
| NC | 1.1K |
| IL | 1.1K |
| NY | 976 |
| OH | 848 |
| SC | 701 |
| PA | 658 |
| AL | 624 |
| MI | 583 |
| NJ | 564 |
| TN | 498 |
| LA | 497 |
| VA | 411 |
| MO | 378 |
| MD | 375 |
| IN | 331 |
| AZ | 300 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 9.5K |
| Written notification about debt | 3.5K |
| Incorrect information on your report | 2.5K |
| Took or threatened to take negative or legal action | 1.9K |
| False statements or representation | 1.8K |
| Improper use of your report | 1.1K |
| Cont'd attempts collect debt not owed | 747 |
| Communication tactics | 574 |
| Problem with a company's investigation into an existing problem | 526 |
| Problem with a credit reporting company's investigation into an existing problem | 523 |
| Disclosure verification of debt | 339 |
| Electronic communications | 80 |
| Threatened to contact someone or share information improperly | 74 |
| Improper contact or sharing of info | 56 |
| Credit monitoring or identity theft protection services | 31 |
| Incorrect information on credit report | 26 |
| Taking/threatening an illegal action | 14 |
| Getting a credit card | 13 |
| Fraud or scam | 8 |
| Unauthorized withdrawals or charges | 7 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 109 | 99.1% |
| 2014 | 331 | 99.7% |
| 2015 | 349 | 100% |
| 2016 | 473 | 100% |
| 2017 | 725 | 100% |
| 2018 | 691 | 99.9% |
| 2019 | 801 | 100% |
| 2020 | 1.4K | 100% |
| 2021 | 2.1K | 99.8% |
| 2022 | 1.6K | 99.8% |
| 2023 | 1.8K | 99.7% |
| 2024 | 3.1K | 100% |
| 2025 | 5.2K | 100% |
| 2026 | 4.5K | 100% |
Source: CFPB Consumer Complaint Database
I.C. System, Inc. in the heavy-volume third
I.C. System, Inc.'s 23,304 logged complaints reach a nationwide footprint - 57 states have at least one filing. Only 35.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-26. Volume lands in the heaviest third of the indexed company corpus (#35 of 342).
I.C. System, Inc. answers 99.9% of complaints inside the CFPB's tracked window and closes 94.7% with a written explanation. 4.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about I.C. System, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for I.C. System, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.3K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for I.C. System, Inc. (#35 of 342; 99.9% timely; 4.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume