2026 data Public-data reference. official source

I.C. System, Inc.

18.6K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

18.6K consumer complaints filed with the CFPB

This profile shows I.C. System, Inc.'s complaint history from CFPB public records. 18,615 consumers have filed complaints since 2013. The company has a 99.9% timely response rate and has provided relief in 4.9% of cases.

18.6K
Total Complaints
99.9%
Timely Response
0.4%
Disputed
4.9%
Relief Provided
57
States Active
2013
Since

Total complaints

18.6K

Filed since 2013

Timely response

99.9%

CFPB-tracked response window

Relief rate

4.9%

Closed with monetary or non-monetary relief

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.9%
Industry median

Share closed with monetary or non-monetary relief.

I.C. System, Inc. complaint mix by product

Total complaints: 18.6K

I.C. System, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 18.6K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 14,720 complaints (79.1%), resolution 4.9% Debt collection 79.1% Credit reporting: 2,185 complaints (11.7%), resolution 8.5% Credit reporting 11.7% Credit reporting,: 1,642 complaints (8.8%), resolution 0.0% Credit reporting, 8.8% Credit reporting: 27 complaints (0.1%), resolution 0.0% Debt or: 17 complaints (0.1%), resolution 11.8% Credit card: 11 complaints (0.1%), resolution 0.0% Credit card: 4 complaints (0.0%), resolution 0.0%
  • Debt collection 15K 79.1% 5% relief
  • Credit reporting 2K 11.7% 9% relief
  • Credit reporting, 2K 8.8% 0% relief
  • Credit reporting 27 0.1% 0% relief
  • Debt or 17 0.1% 12% relief
  • Credit card 11 0.1% 0% relief
  • Credit card 4 0.0% 0% relief

How I.C. System, Inc.'s 18.6K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 14.7K
Credit reporting or other personal consumer reports 2.2K
Credit reporting, credit repair services, or other personal consumer reports 1.6K
Credit reporting 27
Debt or credit management 17
Credit card 11
Credit card or prepaid card 4
Consumer Loan 3
Bank account or service 2
Vehicle loan or lease 1
Mortgage 1
Student loan 1
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
TX 2.5K
FL 2.4K
GA 1.9K
CA 1.5K
NC 878
IL 814
NY 775
OH 684
SC 594
PA 530
MI 475
NJ 453
AL 451
TN 404
LA 394
VA 333
MO 300
MD 280
IN 273
AZ 228

Top Issues

Issue Complaints
Attempts to collect debt not owed 7.2K
Written notification about debt 2.8K
Incorrect information on your report 2.0K
Took or threatened to take negative or legal action 1.6K
False statements or representation 1.4K
Improper use of your report 896
Cont'd attempts collect debt not owed 687
Communication tactics 499
Problem with a credit reporting company's investigation into an existing problem 452
Problem with a company's investigation into an existing problem 415
Disclosure verification of debt 321
Electronic communications 62
Threatened to contact someone or share information improperly 60
Improper contact or sharing of info 49
Credit monitoring or identity theft protection services 29
Incorrect information on credit report 24
Taking/threatening an illegal action 12
Getting a credit card 8
Fraud or scam 7
Confusing or missing disclosures 5

Yearly Trend

Year Complaints Timely
2013 109 99.1%
2014 331 99.7%
2015 315 100%
2016 417 100%
2017 656 100%
2018 589 99.8%
2019 664 100%
2020 1.2K 100%
2021 1.9K 99.7%
2022 1.3K 99.8%
2023 1.5K 99.7%
2024 2.7K 100%
2025 4.5K 100%
2026 2.4K 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About I.C. System, Inc.

I.C. System, Inc. has accumulated 18,615 consumer complaints in the CFPB public database, with filings active across 57 U.S. states. Of those submissions, 5,139 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-09, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I.C. System, Inc. reports a 99.9% timely-response rate and has closed 95.1% of cases with a written explanation to the consumer. 4.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I.C. System, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does I.C. System, Inc. have?

I.C. System, Inc. has received 18,615 consumer complaints filed with the Consumer Financial Protection Bureau.

Does I.C. System, Inc. respond to complaints on time?

I.C. System, Inc. has a 99.9% timely response rate to CFPB complaints.

What is the most common complaint about I.C. System, Inc.?

The most common issue reported against I.C. System, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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