CFPB · Slower timely-response band
CCS Financial Services, Inc.
27.0K CFPB complaints · 84.5% timely (slow band) · top issue Attempts to collect debt not owed.
CCS Financial Services, Inc. answers 84.5% on time (lower third) across 27.0K filings. Relief 14.3% · top product Debt collection. Allegations, not findings.
- Volume rank #31 of 342
- Slower timely-response band
- +13465.9% filings 2013 to 2026
CFPB relief outcome brief
CCDB company ccs-financial-services-inc
14.3% relief · 84.5% timely · 27.0K filings · Debt collection
Same-product relief peers
Nearest relief peer: Law Offices Howard Lee Schiff, P.C. (14.3% relief)
CCS Financial Services, Inc. closes 14.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 27.0K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CCS Financial Services, Inc. complaint mix by product
- Debt collection 21K 79.2% – 14% relief
- Credit reporting 4K 14.9% – 22% relief
- Credit reporting, 2K 5.6% – 0% relief
- Debt or 46 0.2% – 11% relief
- Credit card 17 0.1% – 24% relief
- Credit reporting 13 0.0% – 0% relief
- Credit card 7 0.0% – 0% relief
Heavy-volume mix: how CCS Financial Services, Inc.'s 27.0K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 21.4K |
| Credit reporting or other personal consumer reports | 4.0K |
| Credit reporting, credit repair services, or other personal consumer reports | 1.5K |
| Debt or credit management | 46 |
| Credit card | 17 |
| Credit reporting | 13 |
| Credit card or prepaid card | 7 |
| Vehicle loan or lease | 3 |
| Checking or savings account | 3 |
| Student loan | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Consumer Loan | 1 |
| Bank account or service | 1 |
| Payday loan, title loan, or personal loan | 1 |
Nationwide filing states for CCS Financial Services, Inc.
Top states by attributed volume, heavy-filing company
- Leading state
- FL
- 14.3% of this company's filings
CCS Financial Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 6.0K
- +13465.9% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 3.8K |
| TX | 3.0K |
| GA | 2.9K |
| CA | 1.8K |
| PA | 1.5K |
| IL | 1.1K |
| NY | 1.1K |
| NC | 1.0K |
| NJ | 985 |
| OH | 801 |
| SC | 752 |
| AL | 694 |
| MD | 618 |
| MI | 577 |
| LA | 518 |
| VA | 511 |
| AZ | 481 |
| MA | 459 |
| TN | 445 |
| MO | 355 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 10.4K |
| Written notification about debt | 4.1K |
| Incorrect information on your report | 2.8K |
| Took or threatened to take negative or legal action | 2.8K |
| False statements or representation | 2.4K |
| Improper use of your report | 1.4K |
| Problem with a company's investigation into an existing problem | 838 |
| Cont'd attempts collect debt not owed | 630 |
| Communication tactics | 545 |
| Problem with a credit reporting company's investigation into an existing problem | 381 |
| Disclosure verification of debt | 212 |
| Electronic communications | 163 |
| Threatened to contact someone or share information improperly | 80 |
| Improper contact or sharing of info | 29 |
| Credit monitoring or identity theft protection services | 25 |
| Fraud or scam | 17 |
| Confusing or missing disclosures | 15 |
| Incorrect information on credit report | 13 |
| Problem with customer service | 8 |
| Charged upfront or unexpected fees | 8 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 44 | 97.7% |
| 2014 | 286 | 92.7% |
| 2015 | 266 | 89.1% |
| 2016 | 299 | 97.7% |
| 2017 | 505 | 98.6% |
| 2018 | 500 | 99.6% |
| 2019 | 482 | 99.4% |
| 2020 | 847 | 97.2% |
| 2021 | 1.5K | 92.1% |
| 2022 | 1.5K | 91.5% |
| 2023 | 2.2K | 95.3% |
| 2024 | 4.4K | 80.8% |
| 2025 | 8.1K | 64.8% |
| 2026 | 6.0K | 99.9% |
Source: CFPB Consumer Complaint Database
CCS Financial Services, Inc. in the slower-timely third
CCS Financial Services, Inc.'s 26,985 logged complaints reach a nationwide footprint - 56 states have at least one filing. Only 31.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-26. Timely response 84.5% sits in the lower third of the corpus.
CCS Financial Services, Inc. answers 84.5% of complaints inside the CFPB's tracked window (timely band: slow) and closes 14.3% with relief; 85.1% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CCS Financial Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CCS Financial Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 27.0K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 84.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CCS Financial Services, Inc. (#31 of 342; 84.5% timely; 14.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band