2026 data Public-data reference Official source

Mb Financial, Inc.

173 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

PlainComplaint home → About this data
173
Total Complaints
79.2%
Timely Response
0%
Disputed
24.3%
Relief Provided
24
States Active
2015
Since

Data updated June 2026

Timely response rate 79.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 24.3%
Industry median

Share closed with monetary or non-monetary relief.

Mb Financial, Inc. complaint mix by product

Total complaints: 173

Mb Financial, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 173 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 87 complaints (55.1%), resolution 25.3% Mortgage 55.1% Checking or: 23 complaints (14.6%), resolution 8.7% Checking or 14.6% Bank account: 20 complaints (12.7%), resolution 40.0% Bank account 12.7% Credit reporting,: 15 complaints (9.5%), resolution 26.7% Credit reporting, 9.5% Money transfer,: 5 complaints (3.2%), resolution 20.0% Debt collection: 4 complaints (2.5%), resolution 0.0% Vehicle loan: 4 complaints (2.5%), resolution 0.0%
  • Mortgage 87 55.1% – 25% relief
  • Checking or 23 14.6% – 9% relief
  • Bank account 20 12.7% – 40% relief
  • Credit reporting, 15 9.5% – 27% relief
  • Money transfer, 5 3.2% – 20% relief
  • Debt collection 4 2.5% – 0% relief
  • Vehicle loan 4 2.5% – 0% relief

How Mb Financial, Inc.'s 173 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 87
Checking or savings account 23
Bank account or service 20
Credit reporting, credit repair services, or other personal consumer reports 15
Money transfer, virtual currency, or money service 5
Debt collection 4
Vehicle loan or lease 4
Credit card or prepaid card 4
Credit card 3
Other financial service 2
Consumer Loan 2
Prepaid card 2
Payday loan, title loan, or personal loan 2

Top States

State Complaints
IL 50
NY 33
CA 16
FL 14
TX 10
GA 7
MI 5
AZ 4
PA 4
VA 4
OR 3
MA 2
IN 2
CT 2
NC 2
OH 2
AR 1
MD 1
MO 1
UT 1

Top Issues

Issue Complaints
Trouble during payment process 33
Loan servicing, payments, escrow account 26
Managing an account 15
Struggling to pay mortgage 12
Incorrect information on your report 12
Account opening, closing, or management 10
Improper use of your report 5
Closing an account 4
Closing on a mortgage 4
Using a debit or ATM card 3
Deposits and withdrawals 3
Managing the loan or lease 3
Settlement process and costs 3
Problems caused by my funds being low 3
Opening an account 3
Applying for a mortgage or refinancing an existing mortgage 3
Problem with a credit reporting company's investigation into an existing problem 3
Customer service/Customer relations 2
Other 2
Loan modification,collection,foreclosure 2

Yearly Trend

Year Complaints Timely
2015 1 100%
2016 52 73.1%
2017 48 85.4%
2018 55 83.6%
2019 17 64.7%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Mb Financial, Inc.

Mb Financial, Inc.'s 173 logged complaints stay concentrated: only 24 states show a filing on record. 41.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2019-04-26.

Mb Financial, Inc. answers 79.2% of complaints inside the CFPB's tracked window and closes 75.7% with a written explanation. 24.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mb Financial, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Mb Financial, Inc. have?

173, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Mb Financial, Inc. respond to complaints on time?

79.2% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Mb Financial, Inc.?

"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.