Transaction issue

2.7K consumer complaints across 64 companies

This page tracks consumer complaints about "Transaction issue" filed with the CFPB. 2,700 complaints mention this issue across 64 companies. The most affected product category is "Credit card".

2.7K
Total Complaints
64
Companies
Credit card
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Citibank, N.a. 433
2 Bank of America, National Association 343
3 Capital One Financial Corporation 335
4 JPMorgan Chase & Co. 324
5 American Express Company 244
6 Synchrony Financial 227
7 Barclays Bank Delaware 128
8 Wells Fargo & Company 122
9 Discover Bank 116
10 U.S. Bancorp 103
11 United Services Automobile Association 44
12 Paypal Holdings, Inc 42
13 TD Bank Us Holding Company 36
14 HSBC North America Holdings Inc. 22
15 PNC Bank N.A. 21
16 Navy Federal Credit Union 11
17 Suntrust Banks, Inc. 10
18 First National Bank of Omaha 10
19 Bread Financial Holdings, Inc. 9
20 Comerica 8
21 Fifth Third Financial Corporation 8
22 Synovus Bank 7
23 Regions Financial Corporation 7
24 Continental Finance Company, LLC 7
25 Citizens Financial Group, Inc. 5
26 Keycorp 5
27 State Farm Bank, Fsb 5
28 Sterling Jewelers, Inc. 5
29 Bbva Financial Corporation 5
30 Pentagon Federal Credit Union 4
31 BMO Bank National Association 4
32 Army and Air Force Exchange Service 3
33 First Niagara Financial Group, Inc. 3
34 BB&T Corporation 3
35 Bank of the West 2
36 M&T Bank Corporation 2
37 Resurgent Capital Services L.P. 2
38 Santander Bank, National Association 2
39 Ally Financial Inc. 2
40 Encore Capital Group Inc. 2
41 Atlanticus Services Corporation 2
42 Netspend Corporation 2
43 Umb Financial Corporation 2
44 First Data Corporation 2
45 Huntington National Bank, the 2
46 Dennis Dillon Auto Park and Truck Center, Inc., 1
47 Umpqua Holdings Corporation 1
48 Plastyc, Inc. 1
49 Webster Bank, National Association 1
50 First Horizon Bank - West Congress Street Branch 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Transaction issue" Complaints

The CFPB public record contains 2,700 consumer complaints tagged with the issue "Transaction issue", distributed across 64 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Transaction issue" is raised is "Credit card". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Transaction issue" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Transaction issue", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.