CFPB · Narrow respondent spread

Transaction issue

2.7K CFPB complaints · 64 companies (narrow spread) · top product Credit card.

2.7K CFPB complaints

"Transaction issue" concentrates on 64 named companies (narrow spread) with 2.7K filings · lead firm 16%. Allegations, not findings.

  • Volume rank #97 of 178
  • Citibank, N.a. 16% of filings
  • Data updated June 2026
  • Narrow respondent spread
2.7K
Total Complaints
64
Companies
Credit card
Top Product

Lead companies on "Transaction issue"

# Company Complaints
1 Citibank, N.a. 433
2 Bank of America, National Association 343
3 Capital One Financial Corporation 335
4 JPMorgan Chase & Co. 324
5 American Express Company 244
6 Synchrony Financial 227
7 Barclays Bank Delaware 128
8 Wells Fargo & Company 122
9 Discover Bank 116
10 U.S. Bancorp 103
11 United Services Automobile Association 44
12 Paypal Holdings, Inc 42
13 TD Bank Us Holding Company 36
14 HSBC North America Holdings Inc. 22
15 PNC Bank N.A. 21
16 Navy Federal Credit Union 11
17 Suntrust Banks, Inc. 10
18 First National Bank of Omaha 10
19 Bread Financial Holdings, Inc. 9
20 Comerica 8
21 Fifth Third Financial Corporation 8
22 Synovus Bank 7
23 Regions Financial Corporation 7
24 Continental Finance Company, LLC 7
25 Citizens Financial Group, Inc. 5
26 Keycorp 5
27 State Farm Bank, Fsb 5
28 Sterling Jewelers, Inc. 5
29 Bbva Financial Corporation 5
30 Pentagon Federal Credit Union 4
31 BMO Bank National Association 4
32 Army and Air Force Exchange Service 3
33 First Niagara Financial Group, Inc. 3
34 BB&T Corporation 3
35 Bank of the West 2
36 M&T Bank Corporation 2
37 Resurgent Capital Services L.P. 2
38 Santander Bank, National Association 2
39 Ally Financial Inc. 2
40 Encore Capital Group Inc. 2
41 Atlanticus Services Corporation 2
42 Netspend Corporation 2
43 Umb Financial Corporation 2
44 First Data Corporation 2
45 Huntington National Bank, the 2
46 Dennis Dillon Auto Park and Truck Center, Inc., 1
47 Umpqua Holdings Corporation 1
48 Plastyc, Inc. 1
49 Webster Bank, National Association 1
50 First Horizon Bank - West Congress Street Branch 1

Source: CFPB Consumer Complaint Database

"Transaction issue" on a narrow respondent set

"Transaction issue" names only 64 companies, so filings cluster on a small respondent set rather than the whole market. Respondent breadth sits in the lower third of the indexed issue corpus. No single company exceeds 16% of these filings.

Because only 64 firms are named, compare company profiles before treating "Transaction issue" as a category-wide pattern. The most common product category is "Credit card". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Transaction issue" (#97 of 178; 64 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrow respondent spread