CFPB · Mid-pack issue profile

Credit card protection / Debt protection

2.7K CFPB complaints · 89 companies · top product Credit card.

2.7K CFPB complaints

"Credit card protection / Debt protection" has 2.7K consumer complaints in the CFPB public database across 89 companies (ranks #96 of 178 by volume among indexed issue categories). Most common product: Credit card. Allegations, not regulatory findings.

  • Volume rank #96 of 178
  • Citibank, N.a. 21.8% of filings
  • Data updated June 2026
  • Mid-pack issue profile
2.7K
Total Complaints
89
Companies
Credit card
Top Product

Companies with most complaints for this issue

# Company Complaints
1 Citibank, N.a. 595
2 Capital One Financial Corporation 444
3 JPMorgan Chase & Co. 323
4 Bank of America, National Association 310
5 Synchrony Financial 222
6 Discover Bank 194
7 American Express Company 131
8 Wells Fargo & Company 111
9 U.S. Bancorp 57
10 Barclays Bank Delaware 56
11 United Services Automobile Association 30
12 TD Bank Us Holding Company 23
13 Paypal Holdings, Inc 22
14 First National Bank of Omaha 16
15 Fifth Third Financial Corporation 13
16 Encore Capital Group Inc. 11
17 HSBC North America Holdings Inc. 11
18 PNC Bank N.A. 10
19 Navy Federal Credit Union 9
20 Comerica 8
21 Sterling Jewelers, Inc. 7
22 Continental Finance Company, LLC 7
23 Portfolio Recovery Associates, LLC 7
24 Army and Air Force Exchange Service 6
25 Bread Financial Holdings, Inc. 6
26 Citizens Financial Group, Inc. 5
27 Regions Financial Corporation 5
28 BB&T Corporation 5
29 Keycorp 4
30 Boeing Employees' Credit Union 4
31 M&T Bank Corporation 3
32 Northland Group Inc 3
33 Bbva Financial Corporation 3
34 Synovus Bank 3
35 IMC Capital, LLC 2
36 Huntington National Bank, the - Firstmerit Bank, N.a. Branch 2
37 State Farm Bank, Fsb 2
38 First Niagara Financial Group, Inc. 2
39 Banco Popular De Puerto Rico 2
40 Frederick J. Hanna & Associates, P.C. (closed) 2
41 Santander Bank, National Association 2
42 Blitt and Gaines, P.C. 2
43 Transunion Intermediate Holdings, Inc. 2
44 Bank of the West 1
45 LHR Inc. 1
46 Cavalry Investments, LLC 1
47 First Horizon Bank 1
48 Pinnacle Recovery, Inc. 1
49 LTD Financial Services, L.P. 1
50 Machol & Johannes, LLC 1

Source: CFPB Consumer Complaint Database

What the CFPB record shows for "Credit card protection / Debt protection"

"Credit card protection / Debt protection" is tagged on 2,728 consumer complaints across 89 companies. No single company exceeds 21.8% of these filings.

The most common product category where "Credit card protection / Debt protection" is raised is "Credit card". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Credit card protection / Debt protection" (#96 of 178; 89 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack issue profile