Credit card protection / Debt protection

2.7K consumer complaints across 89 companies

This page tracks consumer complaints about "Credit card protection / Debt protection" filed with the CFPB. 2,728 complaints mention this issue across 89 companies. The most affected product category is "Credit card".

2.7K
Total Complaints
89
Companies
Credit card
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Citibank, N.a. 595
2 Capital One Financial Corporation 444
3 JPMorgan Chase & Co. 323
4 Bank of America, National Association 310
5 Synchrony Financial 222
6 Discover Bank 194
7 American Express Company 131
8 Wells Fargo & Company 111
9 U.S. Bancorp 57
10 Barclays Bank Delaware 56
11 United Services Automobile Association 30
12 TD Bank Us Holding Company 23
13 Paypal Holdings, Inc 22
14 First National Bank of Omaha 16
15 Fifth Third Financial Corporation 13
16 Encore Capital Group Inc. 11
17 HSBC North America Holdings Inc. 11
18 PNC Bank N.A. 10
19 Navy Federal Credit Union 9
20 Comerica 8
21 Sterling Jewelers, Inc. 7
22 Continental Finance Company, LLC 7
23 Portfolio Recovery Associates, LLC 7
24 Army and Air Force Exchange Service 6
25 Bread Financial Holdings, Inc. 6
26 Citizens Financial Group, Inc. 5
27 Regions Financial Corporation 5
28 BB&T Corporation 5
29 Keycorp 4
30 Boeing Employees' Credit Union 4
31 M&T Bank Corporation 3
32 Northland Group Inc 3
33 Bbva Financial Corporation 3
34 Synovus Bank 3
35 IMC Capital, LLC 2
36 Huntington National Bank, the - Firstmerit Bank, N.a. Branch 2
37 State Farm Bank, Fsb 2
38 First Niagara Financial Group, Inc. 2
39 Banco Popular De Puerto Rico 2
40 Frederick J. Hanna & Associates, P.C. (closed) 2
41 Santander Bank, National Association 2
42 Blitt and Gaines, P.C. 2
43 Transunion Intermediate Holdings, Inc. 2
44 Bank of the West 1
45 LHR Inc. 1
46 Cavalry Investments, LLC 1
47 First Horizon Bank 1
48 Pinnacle Recovery, Inc. 1
49 LTD Financial Services, L.P. 1
50 Machol & Johannes, LLC 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Credit card protection / Debt protection" Complaints

The CFPB public record contains 2,728 consumer complaints tagged with the issue "Credit card protection / Debt protection", distributed across 89 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Credit card protection / Debt protection" is raised is "Credit card". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Credit card protection / Debt protection" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Credit card protection / Debt protection", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.