CFPB · Broad respondent spread

Problem with additional add-on products or services

3.6K CFPB complaints · 372 companies (broad spread) · top product Payday loan, title loan, personal loan, or advance loan.

3.6K CFPB complaints

"Problem with additional add-on products or services" names 372 companies (broad spread) on 3.6K filings · Affirm Holdings, Inc 14.4%. Allegations, not findings.

  • Volume rank #88 of 178
  • Affirm Holdings, Inc 14.4% of filings
  • Data updated June 2026
  • Broad respondent spread
3.6K
Total Complaints
372
Companies
Payday loan, title loan, personal loan, or advance loan
Top Product

Companies filing under "Problem with additional add-on products or services"

# Company Complaints
1 Affirm Holdings, Inc 518
2 OneMain Finance Corporation 312
3 Paramount GR Holdings, LLC 215
4 Klarna AB 118
5 Synchrony Financial 108
6 Solar Mosaic LLC 101
7 Block, Inc. 72
8 Truist Financial Corporation 59
9 Wells Fargo & Company 55
10 Enova International, Inc. 51
11 Acima Credit, LLC 47
12 Fifth Third Financial Corporation 45
13 MoneyLion Inc. 43
14 Upgrade, Inc. 42
15 Paypal Holdings, Inc 41
16 Sofi Technologies, Inc. 40
17 Citizens Financial Group, Inc. 38
18 Sunlight Financial LLC 38
19 Greensky Operations, LLC 33
20 Navy Federal Credit Union 33
21 Mariner Finance, LLC 32
22 Cherry Technologies Inc. 31
23 Alorica Inc. 30
24 Tower Loan of Mississippi, Inc. 30
25 Goldman Sachs Bank USA 29
26 Healthcare Finance Direct LLC. 29
27 Regional Management Corporation 28
28 Citibank, N.a. 28
29 Bread Financial Holdings, Inc. 27
30 Upstart Holdings, Inc. 26
31 Lendmark Financial Services 24
32 GreenSky, LLC 24
33 Sezzle Inc. 23
34 Bank of America, National Association 23
35 Social Finance, Inc. 23
36 Self Financial Inc. 22
37 Marlette Funding, LLC 22
38 Conn's, Inc. 21
39 Onemain Financial Holdings, LLC. 21
40 Pending Company Match 20
41 Westlake Services, LLC 20
42 Zip Co US Inc. 19
43 TD Bank Us Holding Company 19
44 World Acceptance Corporation 19
45 Aqua Finance, Inc. 19
46 Thaxton Investment Corporation 18
47 U.S. Bancorp 17
48 PNC Bank N.A. 17
49 Regions Financial Corporation 16
50 Lending Club Corp 16

Source: CFPB Consumer Complaint Database

"Problem with additional add-on products or services" across a broad respondent set

"Problem with additional add-on products or services" appears across 372 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Respondent breadth sits in the upper third of the indexed issue corpus. No single company exceeds 14.4% of these filings.

With 372 companies named, the pattern may reflect how a product category is sold or serviced rather than one firm's operations. Most filings pair with "Payday loan, title loan, personal loan, or advance loan". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Problem with additional add-on products or services" (#88 of 178; 372 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Broad respondent spread