CFPB · Narrative-heavy record
Greensky Operations, LLC
476 CFPB complaints · 46% with narratives · top issue Incorrect information on your report.
Greensky Operations, LLC: 46% of 476 filings include consumer narratives. Timely 99.8% · relief 18.7% · top product Payday loan, title loan, personal loan, or advance loan. Allegations, not findings.
- Narrative-heavy record
- +11900% filings 2023 to 2026
CFPB relief outcome brief
CCDB company greensky-operations-llc
18.7% relief · 99.8% timely · 476 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: Net Pay Advance, Inc. (18.3% relief)
Greensky Operations, LLC closes 18.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Greensky Operations, LLC's 476 filings include narrative text
46% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Greensky Operations, LLC complaint mix by product
- Payday loan, 207 43.7% – 20% relief
- Credit reporting 163 34.4% – 17% relief
- Debt collection 71 15.0% – 21% relief
- Credit card 30 6.3% – 17% relief
- Money transfer, 1 0.2% – 0% relief
- Checking or 1 0.2% – 0% relief
- Debt or 1 0.2% – 0% relief
How Greensky Operations, LLC's 476 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 207 |
| Credit reporting or other personal consumer reports | 163 |
| Debt collection | 71 |
| Credit card | 30 |
| Money transfer, virtual currency, or money service | 1 |
| Checking or savings account | 1 |
| Debt or credit management | 1 |
| Mortgage | 1 |
| Payday loan, title loan, or personal loan | 1 |
Nationwide filing states for Greensky Operations, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 13.2% of this company's filings
Greensky Operations, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 120
- +11900% vs 2023
Top States
| State | Complaints |
|---|---|
| CA | 63 |
| TX | 52 |
| FL | 40 |
| NY | 25 |
| GA | 23 |
| PA | 21 |
| NC | 20 |
| VA | 19 |
| NJ | 18 |
| IL | 16 |
| AZ | 14 |
| MA | 12 |
| SC | 11 |
| CT | 11 |
| MI | 10 |
| TN | 10 |
| MD | 10 |
| MN | 10 |
| CO | 10 |
| OH | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 91 |
| Problem with a company's investigation into an existing problem | 50 |
| Charged fees or interest you didn't expect | 47 |
| Problem when making payments | 41 |
| Attempts to collect debt not owed | 39 |
| Problem with additional add-on products or services | 33 |
| Getting the loan | 32 |
| Improper use of your report | 31 |
| Problem with the payoff process at the end of the loan | 26 |
| Problem with a purchase shown on your statement | 12 |
| False statements or representation | 11 |
| Took or threatened to take negative or legal action | 9 |
| Struggling to pay your loan | 6 |
| Fees or interest | 6 |
| Getting a line of credit | 6 |
| Written notification about debt | 5 |
| Advertising and marketing, including promotional offers | 4 |
| Communication tactics | 3 |
| Credit monitoring or identity theft protection services | 3 |
| Electronic communications | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 1 | 100% |
| 2024 | 137 | 99.3% |
| 2025 | 218 | 100% |
| 2026 | 120 | 100% |
Source: CFPB Consumer Complaint Database
Greensky Operations, LLC's narrative-rich complaint ledger
Greensky Operations, LLC's 476 logged complaints reach a nationwide footprint - 44 states have at least one filing. 46% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-06-25.
Greensky Operations, LLC answers 99.8% of complaints inside the CFPB's tracked window and closes 80.9% with a written explanation. 18.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Greensky Operations, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Greensky Operations, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 476.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Greensky Operations, LLC (99.8% timely; 18.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record