2026 data Public-data reference. official source

GREENSKY OPERATIONS, LLC

303 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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303 consumer complaints filed with the CFPB

This profile shows GREENSKY OPERATIONS, LLC's complaint history from CFPB public records. 303 consumers have filed complaints since 2024. The company has a 99.7% timely response rate and has provided relief in 16.8% of cases.

303
Total Complaints
99.7%
Timely Response
0%
Disputed
16.8%
Relief Provided
39
States Active
2024
Since

Total complaints

303

Filed since 2024

Timely response

99.7%

CFPB-tracked response window

Relief rate

16.8%

Closed with monetary or non-monetary relief

Timely response rate 99.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.8%
Industry median

Share closed with monetary or non-monetary relief.

GREENSKY OPERATIONS, LLC complaint mix by product

Total complaints: 303

GREENSKY OPERATIONS, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 303 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 123 complaints (40.6%), resolution 19.5% Payday loan, 40.6% Credit reporting: 108 complaints (35.6%), resolution 13.0% Credit reporting 35.6% Debt collection: 48 complaints (15.8%), resolution 18.8% Debt collection 15.8% Credit card: 21 complaints (6.9%), resolution 19.0% Credit card 6.9% Checking or: 1 complaints (0.3%), resolution 0.0% Money transfer,: 1 complaints (0.3%), resolution 0.0% Debt or: 1 complaints (0.3%), resolution 0.0%
  • Payday loan, 123 40.6% – 20% relief
  • Credit reporting 108 35.6% – 13% relief
  • Debt collection 48 15.8% – 19% relief
  • Credit card 21 6.9% – 19% relief
  • Checking or 1 0.3% – 0% relief
  • Money transfer, 1 0.3% – 0% relief
  • Debt or 1 0.3% – 0% relief

How GREENSKY OPERATIONS, LLC's 303 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 123
Credit reporting or other personal consumer reports 108
Debt collection 48
Credit card 21
Checking or savings account 1
Money transfer, virtual currency, or money service 1
Debt or credit management 1

Top States

State Complaints
CA 38
TX 35
FL 24
GA 14
NY 14
VA 14
NC 13
MA 11
AZ 11
SC 10
IL 10
PA 9
NJ 9
OH 8
MD 8
MN 8
CO 7
KY 6
MI 6
TN 5

Top Issues

Issue Complaints
Incorrect information on your report 56
Problem with a company's investigation into an existing problem 31
Problem when making payments 30
Attempts to collect debt not owed 27
Improper use of your report 27
Getting the loan 23
Charged fees or interest you didn't expect 22
Problem with additional add-on products or services 19
Problem with the payoff process at the end of the loan 11
False statements or representation 9
Problem with a purchase shown on your statement 7
Took or threatened to take negative or legal action 6
Fees or interest 5
Struggling to pay your loan 4
Getting a line of credit 4
Getting a credit card 3
Advertising and marketing, including promotional offers 3
Credit monitoring or identity theft protection services 2
Written notification about debt 2
Electronic communications 2

Yearly Trend

Year Complaints Timely
2024 97 99%
2025 148 100%
2026 58 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About GREENSKY OPERATIONS, LLC

GREENSKY OPERATIONS, LLC has accumulated 303 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 89 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2024, and the most recent logged activity is 2026-03-27, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, GREENSKY OPERATIONS, LLC reports a 99.7% timely-response rate and has closed 83.2% of cases with a written explanation to the consumer. 16.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating GREENSKY OPERATIONS, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does GREENSKY OPERATIONS, LLC have?

GREENSKY OPERATIONS, LLC has received 303 consumer complaints filed with the Consumer Financial Protection Bureau.

Does GREENSKY OPERATIONS, LLC respond to complaints on time?

GREENSKY OPERATIONS, LLC has a 99.7% timely response rate to CFPB complaints.

What is the most common complaint about GREENSKY OPERATIONS, LLC?

The most common issue reported against GREENSKY OPERATIONS, LLC is "Incorrect information on your report" in the "Payday loan, title loan, personal loan, or advance loan" product category.

Read our methodology — how this data is sourced, computed, and verified.

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