Greensky Operations, LLC
476 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Greensky Operations, LLC complaint mix by product
- Payday loan, 207 43.7% – 20% relief
- Credit reporting 163 34.4% – 17% relief
- Debt collection 71 15.0% – 21% relief
- Credit card 30 6.3% – 17% relief
- Money transfer, 1 0.2% – 0% relief
- Checking or 1 0.2% – 0% relief
- Debt or 1 0.2% – 0% relief
How Greensky Operations, LLC's 476 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 207 |
| Credit reporting or other personal consumer reports | 163 |
| Debt collection | 71 |
| Credit card | 30 |
| Money transfer, virtual currency, or money service | 1 |
| Checking or savings account | 1 |
| Debt or credit management | 1 |
| Mortgage | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 63 |
| TX | 52 |
| FL | 40 |
| NY | 25 |
| GA | 23 |
| PA | 21 |
| NC | 20 |
| VA | 19 |
| NJ | 18 |
| IL | 16 |
| AZ | 14 |
| MA | 12 |
| SC | 11 |
| CT | 11 |
| MI | 10 |
| TN | 10 |
| MD | 10 |
| MN | 10 |
| CO | 10 |
| OH | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 91 |
| Problem with a company's investigation into an existing problem | 50 |
| Charged fees or interest you didn't expect | 47 |
| Problem when making payments | 41 |
| Attempts to collect debt not owed | 39 |
| Problem with additional add-on products or services | 33 |
| Getting the loan | 32 |
| Improper use of your report | 31 |
| Problem with the payoff process at the end of the loan | 26 |
| Problem with a purchase shown on your statement | 12 |
| False statements or representation | 11 |
| Took or threatened to take negative or legal action | 9 |
| Struggling to pay your loan | 6 |
| Fees or interest | 6 |
| Getting a line of credit | 6 |
| Written notification about debt | 5 |
| Advertising and marketing, including promotional offers | 4 |
| Communication tactics | 3 |
| Credit monitoring or identity theft protection services | 3 |
| Electronic communications | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 1 | 100% |
| 2024 | 137 | 99.3% |
| 2025 | 218 | 100% |
| 2026 | 120 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Greensky Operations, LLC
Greensky Operations, LLC's 476 logged complaints reach a nationwide footprint - 44 states have at least one filing on record. 46% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2023 through 2026-06-25.
Greensky Operations, LLC answers 99.8% of complaints inside the CFPB's tracked window and closes 80.9% with a written explanation. 18.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Greensky Operations, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Greensky Operations, LLC have?
476, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Greensky Operations, LLC respond to complaints on time?
99.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Greensky Operations, LLC?
"Incorrect information on your report", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.