Aqua Finance, Inc.
909 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Aqua Finance, Inc. complaint mix by product
- Debt collection 236 27.4% – 4% relief
- Credit reporting 184 21.4% – 5% relief
- Payday loan, 165 19.2% – 7% relief
- Credit reporting, 110 12.8% – 6% relief
- Payday loan, 95 11.0% – 8% relief
- Vehicle loan 52 6.0% – 10% relief
- Consumer Loan 19 2.2% – 0% relief
How Aqua Finance, Inc.'s 909 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 236 |
| Credit reporting or other personal consumer reports | 184 |
| Payday loan, title loan, personal loan, or advance loan | 165 |
| Credit reporting, credit repair services, or other personal consumer reports | 110 |
| Payday loan, title loan, or personal loan | 95 |
| Vehicle loan or lease | 52 |
| Consumer Loan | 19 |
| Credit card | 17 |
| Credit card or prepaid card | 13 |
| Mortgage | 12 |
| Debt or credit management | 4 |
| Checking or savings account | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 188 |
| FL | 167 |
| CA | 93 |
| GA | 48 |
| NC | 40 |
| NY | 24 |
| AZ | 23 |
| NV | 23 |
| IL | 23 |
| MI | 18 |
| SC | 18 |
| PA | 17 |
| VA | 16 |
| TN | 16 |
| MD | 15 |
| IN | 15 |
| WA | 14 |
| NJ | 14 |
| OH | 14 |
| CO | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 184 |
| Charged fees or interest you didn't expect | 112 |
| Improper use of your report | 79 |
| Attempts to collect debt not owed | 72 |
| Took or threatened to take negative or legal action | 50 |
| Problem when making payments | 44 |
| False statements or representation | 39 |
| Managing the loan or lease | 34 |
| Written notification about debt | 34 |
| Problem with a company's investigation into an existing problem | 30 |
| Problem with a credit reporting company's investigation into an existing problem | 24 |
| Problem with the payoff process at the end of the loan | 21 |
| Getting the loan | 21 |
| Struggling to pay your loan | 19 |
| Problem with additional add-on products or services | 19 |
| Communication tactics | 18 |
| Getting a loan or lease | 13 |
| Fees or interest | 7 |
| Trouble during payment process | 6 |
| Taking/threatening an illegal action | 6 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 100% |
| 2015 | 21 | 95.2% |
| 2016 | 12 | 91.7% |
| 2017 | 23 | 87% |
| 2018 | 16 | 81.3% |
| 2019 | 38 | 15.8% |
| 2020 | 37 | 0% |
| 2021 | 71 | 21.1% |
| 2022 | 73 | 90.4% |
| 2023 | 74 | 98.6% |
| 2024 | 133 | 100% |
| 2025 | 264 | 100% |
| 2026 | 144 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Aqua Finance, Inc.
Aqua Finance, Inc.'s 909 logged complaints reach a nationwide footprint - 48 states have at least one filing on record. 44.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-06-24.
Aqua Finance, Inc. answers 84.5% of complaints inside the CFPB's tracked window and closes 93% with a written explanation. 5.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Aqua Finance, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Aqua Finance, Inc. have?
909, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Aqua Finance, Inc. respond to complaints on time?
84.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Aqua Finance, Inc.?
"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.