Total complaints
658
Filed since 2014
658 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
658 consumer complaints filed with the CFPB
This profile shows Aqua Finance, Inc.'s complaint history from CFPB public records. 658 consumers have filed complaints since 2014. The company has a 84.7% timely response rate and has provided relief in 6.1% of cases.
Total complaints
658
Filed since 2014
Timely response
84.7%
CFPB-tracked response window
Relief rate
6.1%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Aqua Finance, Inc.'s 658 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 178 |
| Credit reporting or other personal consumer reports | 136 |
| Payday loan, title loan, personal loan, or advance loan | 110 |
| Credit reporting, credit repair services, or other personal consumer reports | 91 |
| Payday loan, title loan, or personal loan | 73 |
| Vehicle loan or lease | 26 |
| Credit card | 13 |
| Consumer Loan | 13 |
| Credit card or prepaid card | 7 |
| Mortgage | 7 |
| Debt or credit management | 2 |
| Checking or savings account | 1 |
| Money transfer, virtual currency, or money service | 1 |
| State | Complaints |
|---|---|
| TX | 137 |
| FL | 127 |
| CA | 60 |
| GA | 38 |
| NC | 36 |
| IL | 18 |
| NV | 17 |
| NY | 16 |
| AZ | 15 |
| MD | 12 |
| OH | 12 |
| VA | 12 |
| WA | 11 |
| NJ | 11 |
| MI | 11 |
| IN | 10 |
| PA | 9 |
| TN | 8 |
| MN | 8 |
| AL | 7 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 140 |
| Charged fees or interest you didn't expect | 78 |
| Improper use of your report | 65 |
| Attempts to collect debt not owed | 56 |
| Took or threatened to take negative or legal action | 36 |
| Written notification about debt | 29 |
| Problem when making payments | 27 |
| False statements or representation | 24 |
| Problem with a company's investigation into an existing problem | 21 |
| Managing the loan or lease | 21 |
| Problem with a credit reporting company's investigation into an existing problem | 20 |
| Getting the loan | 16 |
| Problem with the payoff process at the end of the loan | 15 |
| Problem with additional add-on products or services | 13 |
| Struggling to pay your loan | 12 |
| Communication tactics | 12 |
| Taking/threatening an illegal action | 6 |
| Fees or interest | 5 |
| Getting a loan or lease | 4 |
| Improper contact or sharing of info | 4 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 100% |
| 2015 | 17 | 94.1% |
| 2016 | 9 | 88.9% |
| 2017 | 18 | 94.4% |
| 2018 | 14 | 78.6% |
| 2019 | 26 | 15.4% |
| 2020 | 28 | 0% |
| 2021 | 54 | 24.1% |
| 2022 | 63 | 93.7% |
| 2023 | 59 | 100% |
| 2024 | 103 | 100% |
| 2025 | 200 | 100% |
| 2026 | 64 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Aqua Finance, Inc. has accumulated 658 consumer complaints in the CFPB public database, with filings active across 46 U.S. states. Of those submissions, 213 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Aqua Finance, Inc. reports a 84.7% timely-response rate and has closed 93.2% of cases with a written explanation to the consumer. 6.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Aqua Finance, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Aqua Finance, Inc. has received 658 consumer complaints filed with the Consumer Financial Protection Bureau.
Aqua Finance, Inc. has a 84.7% timely response rate to CFPB complaints.
The most common issue reported against Aqua Finance, Inc. is "Incorrect information on your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.