2026 data Public-data reference. official source

Aqua Finance, Inc.

658 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

658 consumer complaints filed with the CFPB

This profile shows Aqua Finance, Inc.'s complaint history from CFPB public records. 658 consumers have filed complaints since 2014. The company has a 84.7% timely response rate and has provided relief in 6.1% of cases.

658
Total Complaints
84.7%
Timely Response
0.9%
Disputed
6.1%
Relief Provided
46
States Active
2014
Since

Total complaints

658

Filed since 2014

Timely response

84.7%

CFPB-tracked response window

Relief rate

6.1%

Closed with monetary or non-monetary relief

Timely response rate 84.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 6.1%
Industry median

Share closed with monetary or non-monetary relief.

Aqua Finance, Inc. complaint mix by product

Total complaints: 658

Aqua Finance, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 658 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 178 complaints (28.4%), resolution 3.9% Debt collection 28.4% Credit reporting: 136 complaints (21.7%), resolution 5.1% Credit reporting 21.7% Payday loan,: 110 complaints (17.5%), resolution 9.1% Payday loan, 17.5% Credit reporting,: 91 complaints (14.5%), resolution 4.4% Credit reporting, 14.5% Payday loan,: 73 complaints (11.6%), resolution 9.6% Payday loan, 11.6% Vehicle loan: 26 complaints (4.1%), resolution 11.5% Credit card: 13 complaints (2.1%), resolution 7.7%
  • Debt collection 178 28.4% 4% relief
  • Credit reporting 136 21.7% 5% relief
  • Payday loan, 110 17.5% 9% relief
  • Credit reporting, 91 14.5% 4% relief
  • Payday loan, 73 11.6% 10% relief
  • Vehicle loan 26 4.1% 12% relief
  • Credit card 13 2.1% 8% relief

How Aqua Finance, Inc.'s 658 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 178
Credit reporting or other personal consumer reports 136
Payday loan, title loan, personal loan, or advance loan 110
Credit reporting, credit repair services, or other personal consumer reports 91
Payday loan, title loan, or personal loan 73
Vehicle loan or lease 26
Credit card 13
Consumer Loan 13
Credit card or prepaid card 7
Mortgage 7
Debt or credit management 2
Checking or savings account 1
Money transfer, virtual currency, or money service 1

Top States

State Complaints
TX 137
FL 127
CA 60
GA 38
NC 36
IL 18
NV 17
NY 16
AZ 15
MD 12
OH 12
VA 12
WA 11
NJ 11
MI 11
IN 10
PA 9
TN 8
MN 8
AL 7

Top Issues

Issue Complaints
Incorrect information on your report 140
Charged fees or interest you didn't expect 78
Improper use of your report 65
Attempts to collect debt not owed 56
Took or threatened to take negative or legal action 36
Written notification about debt 29
Problem when making payments 27
False statements or representation 24
Problem with a company's investigation into an existing problem 21
Managing the loan or lease 21
Problem with a credit reporting company's investigation into an existing problem 20
Getting the loan 16
Problem with the payoff process at the end of the loan 15
Problem with additional add-on products or services 13
Struggling to pay your loan 12
Communication tactics 12
Taking/threatening an illegal action 6
Fees or interest 5
Getting a loan or lease 4
Improper contact or sharing of info 4

Yearly Trend

Year Complaints Timely
2014 3 100%
2015 17 94.1%
2016 9 88.9%
2017 18 94.4%
2018 14 78.6%
2019 26 15.4%
2020 28 0%
2021 54 24.1%
2022 63 93.7%
2023 59 100%
2024 103 100%
2025 200 100%
2026 64 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Aqua Finance, Inc.

Aqua Finance, Inc. has accumulated 658 consumer complaints in the CFPB public database, with filings active across 46 U.S. states. Of those submissions, 213 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Aqua Finance, Inc. reports a 84.7% timely-response rate and has closed 93.2% of cases with a written explanation to the consumer. 6.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Aqua Finance, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Aqua Finance, Inc. have?

Aqua Finance, Inc. has received 658 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Aqua Finance, Inc. respond to complaints on time?

Aqua Finance, Inc. has a 84.7% timely response rate to CFPB complaints.

What is the most common complaint about Aqua Finance, Inc.?

The most common issue reported against Aqua Finance, Inc. is "Incorrect information on your report" in the "Debt collection" product category.

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