Late fee

3.6K consumer complaints across 56 companies

This page tracks consumer complaints about "Late fee" filed with the CFPB. 3,639 complaints mention this issue across 56 companies. The most affected product category is "Credit card".

3.6K
Total Complaints
56
Companies
Credit card
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Citibank, N.a. 906
2 Synchrony Financial 557
3 Capital One Financial Corporation 419
4 Bank of America, National Association 318
5 JPMorgan Chase & Co. 275
6 Wells Fargo & Company 236
7 American Express Company 200
8 TD Bank Us Holding Company 151
9 Barclays Bank Delaware 104
10 U.S. Bancorp 74
11 Discover Bank 60
12 Bread Financial Holdings, Inc. 44
13 Regions Financial Corporation 37
14 Paypal Holdings, Inc 33
15 PNC Bank N.A. 32
16 First National Bank of Omaha 24
17 Fifth Third Financial Corporation 20
18 HSBC North America Holdings Inc. 19
19 United Services Automobile Association 13
20 Synovus Bank 11
21 Continental Finance Company, LLC 11
22 Keycorp 10
23 Bbva Financial Corporation 9
24 Citizens Financial Group, Inc. 8
25 BB&T Corporation 7
26 Santander Bank, National Association 5
27 Commerce Bank 5
28 Suntrust Banks, Inc. 4
29 Navy Federal Credit Union 4
30 Pending Company Match 4
31 BMO Bank National Association 3
32 State Farm Bank, Fsb 3
33 Umb Financial Corporation 3
34 First Niagara Financial Group, Inc. 3
35 M&T Bank Corporation 2
36 Bank of the West 2
37 Sterling Jewelers, Inc. 2
38 Popular Bank 2
39 U.S. Bank National Association - San Francisco Main Branch 2
40 Greene & Cooper Collections LLC 1
41 Comerica 1
42 Onemain Financial Holdings, LLC. 1
43 Banco Popular De Puerto Rico 1
44 Lyons, Doughty & Veldhuis, PC 1
45 First Citizens Bancshares, Inc. 1
46 Huntington National Bank, the - Firstmerit Bank, N.a. Branch 1
47 The CBE Group, Inc. 1
48 Atlanticus Services Corporation 1
49 Army and Air Force Exchange Service 1
50 Pentagon Federal Credit Union 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Late fee" Complaints

The CFPB public record contains 3,639 consumer complaints tagged with the issue "Late fee", distributed across 56 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Late fee" is raised is "Credit card". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Late fee" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Late fee", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.