Healthcare Finance Direct LLC.
411 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Healthcare Finance Direct LLC. complaint mix by product
- Debt collection 238 58.6% – 1% relief
- Payday loan, 125 30.8% – 2% relief
- Credit reporting 15 3.7% – 0% relief
- Debt or 10 2.5% – 0% relief
- Credit card 8 2.0% – 0% relief
- Checking or 6 1.5% – 0% relief
- Payday loan, 4 1.0% – 25% relief
How Healthcare Finance Direct LLC.'s 411 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 238 |
| Payday loan, title loan, personal loan, or advance loan | 125 |
| Credit reporting or other personal consumer reports | 15 |
| Debt or credit management | 10 |
| Credit card | 8 |
| Checking or savings account | 6 |
| Payday loan, title loan, or personal loan | 4 |
| Money transfer, virtual currency, or money service | 2 |
| Prepaid card | 2 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 49 |
| TX | 42 |
| CA | 38 |
| NY | 23 |
| GA | 22 |
| VA | 22 |
| MI | 19 |
| PA | 16 |
| IL | 15 |
| OH | 15 |
| SC | 13 |
| AZ | 12 |
| MD | 10 |
| CO | 7 |
| NC | 7 |
| IN | 7 |
| NV | 6 |
| NJ | 6 |
| OR | 6 |
| NM | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 123 |
| Took or threatened to take negative or legal action | 54 |
| Charged fees or interest you didn't expect | 32 |
| Problem when making payments | 29 |
| Problem with additional add-on products or services | 29 |
| False statements or representation | 23 |
| Problem with the payoff process at the end of the loan | 20 |
| Written notification about debt | 18 |
| Getting the loan | 11 |
| Electronic communications | 9 |
| Didn't provide services promised | 9 |
| Communication tactics | 7 |
| Struggling to pay your loan | 6 |
| Problem with a lender or other company charging your account | 5 |
| Credit monitoring or identity theft protection services | 4 |
| Problem with a purchase shown on your statement | 4 |
| Incorrect information on your report | 4 |
| Threatened to contact someone or share information improperly | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| Fraud or scam | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 6 | 83.3% |
| 2023 | 12 | 100% |
| 2024 | 145 | 99.3% |
| 2025 | 144 | 84.7% |
| 2026 | 104 | 97.1% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Healthcare Finance Direct LLC.
Healthcare Finance Direct LLC.'s 411 logged complaints reach a nationwide footprint - 48 states have at least one filing on record. 57.9% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2022 through 2026-06-25.
Healthcare Finance Direct LLC. answers 93.4% of complaints inside the CFPB's tracked window and closes 96.8% with a written explanation. 1.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Healthcare Finance Direct LLC..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Healthcare Finance Direct LLC. have?
411, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Healthcare Finance Direct LLC. respond to complaints on time?
93.4% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Healthcare Finance Direct LLC.?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.