Total complaints
224
Filed since 2022
2026 data Public-data reference. official source
Healthcare Finance Direct LLC.
224 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
224 consumer complaints filed with the CFPB
This profile shows Healthcare Finance Direct LLC.'s complaint history from CFPB public records. 224 consumers have filed complaints since 2022. The company has a 94.2% timely response rate and has provided relief in 2.2% of cases.
224
Total Complaints
94.2%
Timely Response
0%
Disputed
2.2%
Relief Provided
39
States Active
2022
Since
Timely response
94.2%
CFPB-tracked response window
Relief rate
2.2%
Closed with monetary or non-monetary relief
Timely response rate 94.2%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 2.2%
Industry median
Share closed with monetary or non-monetary relief.
Healthcare Finance Direct LLC. complaint mix by product
- Debt collection 135 60.5% – 2% relief
- Payday loan, 56 25.1% – 4% relief
- Credit reporting 10 4.5% – 0% relief
- Debt or 9 4.0% – 0% relief
- Checking or 5 2.2% – 0% relief
- Payday loan, 4 1.8% – 25% relief
- Credit card 4 1.8% – 0% relief
How Healthcare Finance Direct LLC.'s 224 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 135 |
| Payday loan, title loan, personal loan, or advance loan | 56 |
| Credit reporting or other personal consumer reports | 10 |
| Debt or credit management | 9 |
| Checking or savings account | 5 |
| Payday loan, title loan, or personal loan | 4 |
| Credit card | 4 |
| Prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 26 |
| TX | 20 |
| CA | 19 |
| PA | 14 |
| VA | 12 |
| GA | 12 |
| MI | 12 |
| NY | 11 |
| AZ | 10 |
| OH | 9 |
| IN | 6 |
| MD | 6 |
| NC | 6 |
| NJ | 5 |
| SC | 5 |
| OR | 4 |
| IL | 4 |
| MO | 3 |
| WA | 3 |
| CT | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 61 |
| Took or threatened to take negative or legal action | 35 |
| Charged fees or interest you didn't expect | 18 |
| Written notification about debt | 14 |
| Problem with the payoff process at the end of the loan | 14 |
| Problem when making payments | 12 |
| Problem with additional add-on products or services | 12 |
| False statements or representation | 11 |
| Didn't provide services promised | 9 |
| Electronic communications | 7 |
| Problem with a lender or other company charging your account | 4 |
| Threatened to contact someone or share information improperly | 4 |
| Communication tactics | 3 |
| Credit monitoring or identity theft protection services | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Getting the loan | 2 |
| Improper use of your report | 2 |
| Problem with a purchase or transfer | 1 |
| Managing an account | 1 |
| Problem with a company's investigation into an existing issue | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 4 | 75% |
| 2023 | 9 | 100% |
| 2024 | 94 | 98.9% |
| 2025 | 81 | 87.7% |
| 2026 | 36 | 97.2% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Healthcare Finance Direct LLC.
Healthcare Finance Direct LLC. has accumulated 224 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 90 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-03-27, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Healthcare Finance Direct LLC. reports a 94.2% timely-response rate and has closed 96.4% of cases with a written explanation to the consumer. 2.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Healthcare Finance Direct LLC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Healthcare Finance Direct LLC. have?
Healthcare Finance Direct LLC. has received 224 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Healthcare Finance Direct LLC. respond to complaints on time?
Healthcare Finance Direct LLC. has a 94.2% timely response rate to CFPB complaints.
What is the most common complaint about Healthcare Finance Direct LLC.?
The most common issue reported against Healthcare Finance Direct LLC. is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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