CFPB · Narrative-heavy record
Healthcare Finance Direct LLC.
411 CFPB complaints · 57.9% with narratives · top issue Attempts to collect debt not owed.
Healthcare Finance Direct LLC.: 57.9% of 411 filings include consumer narratives. Timely 93.4% · relief 1.9% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- +1633.3% filings 2022 to 2026
CFPB relief outcome brief
CCDB company healthcare-finance-direct-llc
1.9% relief · 93.4% timely · 411 filings · Debt collection
Same-product relief peers
Nearest relief peer: Capital Accounts, LLC (1.9% relief)
Healthcare Finance Direct LLC. closes 1.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Healthcare Finance Direct LLC.'s 411 filings include narrative text
57.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Healthcare Finance Direct LLC. complaint mix by product
- Debt collection 238 58.6% – 1% relief
- Payday loan, 125 30.8% – 2% relief
- Credit reporting 15 3.7% – 0% relief
- Debt or 10 2.5% – 0% relief
- Credit card 8 2.0% – 0% relief
- Checking or 6 1.5% – 0% relief
- Payday loan, 4 1.0% – 25% relief
How Healthcare Finance Direct LLC.'s 411 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 238 |
| Payday loan, title loan, personal loan, or advance loan | 125 |
| Credit reporting or other personal consumer reports | 15 |
| Debt or credit management | 10 |
| Credit card | 8 |
| Checking or savings account | 6 |
| Payday loan, title loan, or personal loan | 4 |
| Money transfer, virtual currency, or money service | 2 |
| Prepaid card | 2 |
| Credit card or prepaid card | 1 |
Nationwide filing states for Healthcare Finance Direct LLC.
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 11.9% of this company's filings
Healthcare Finance Direct LLC. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 104
- +1633.3% vs 2022
Top States
| State | Complaints |
|---|---|
| FL | 49 |
| TX | 42 |
| CA | 38 |
| NY | 23 |
| GA | 22 |
| VA | 22 |
| MI | 19 |
| PA | 16 |
| IL | 15 |
| OH | 15 |
| SC | 13 |
| AZ | 12 |
| MD | 10 |
| CO | 7 |
| NC | 7 |
| IN | 7 |
| NV | 6 |
| NJ | 6 |
| OR | 6 |
| NM | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 123 |
| Took or threatened to take negative or legal action | 54 |
| Charged fees or interest you didn't expect | 32 |
| Problem when making payments | 29 |
| Problem with additional add-on products or services | 29 |
| False statements or representation | 23 |
| Problem with the payoff process at the end of the loan | 20 |
| Written notification about debt | 18 |
| Getting the loan | 11 |
| Electronic communications | 9 |
| Didn't provide services promised | 9 |
| Communication tactics | 7 |
| Struggling to pay your loan | 6 |
| Problem with a lender or other company charging your account | 5 |
| Credit monitoring or identity theft protection services | 4 |
| Problem with a purchase shown on your statement | 4 |
| Incorrect information on your report | 4 |
| Threatened to contact someone or share information improperly | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| Fraud or scam | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 6 | 83.3% |
| 2023 | 12 | 100% |
| 2024 | 145 | 99.3% |
| 2025 | 144 | 84.7% |
| 2026 | 104 | 97.1% |
Source: CFPB Consumer Complaint Database
Healthcare Finance Direct LLC.'s narrative-rich complaint ledger
Healthcare Finance Direct LLC.'s 411 logged complaints reach a nationwide footprint - 48 states have at least one filing. 57.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2026-06-25.
Healthcare Finance Direct LLC. answers 93.4% of complaints inside the CFPB's tracked window and closes 96.8% with a written explanation. 1.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Healthcare Finance Direct LLC..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Healthcare Finance Direct LLC.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 411.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Healthcare Finance Direct LLC. (93.4% timely; 1.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record