CFPB · Faster timely-response band
Acima Credit, LLC
3.8K CFPB complaints · 99.9% timely (fast band) · top issue Incorrect information on your report.
Acima Credit, LLC answers 99.9% on time (upper third) across 3.8K filings. Relief 7.7% · top product Debt collection. Allegations, not findings.
- Volume rank #142 of 342
- Faster timely-response band
- +2637.5% filings 2017 to 2026
CFPB relief outcome brief
CCDB company acima-credit-llc
7.7% relief · 99.9% timely · 3.8K filings · Debt collection
Same-product relief peers
Nearest relief peer: Credit Center, LLC (7.7% relief)
Acima Credit, LLC closes 7.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Acima Credit, LLC's 3.8K filings include narrative text
47.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Acima Credit, LLC complaint mix by product
- Debt collection 1K 40.1% – 8% relief
- Credit reporting 770 21.0% – 7% relief
- Credit reporting, 655 17.8% – 4% relief
- Payday loan, 427 11.6% – 15% relief
- Payday loan, 224 6.1% – 6% relief
- Credit card 85 2.3% – 5% relief
- Vehicle loan 40 1.1% – 5% relief
How Acima Credit, LLC's 3.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.5K |
| Credit reporting or other personal consumer reports | 770 |
| Credit reporting, credit repair services, or other personal consumer reports | 655 |
| Payday loan, title loan, personal loan, or advance loan | 427 |
| Payday loan, title loan, or personal loan | 224 |
| Credit card | 85 |
| Vehicle loan or lease | 40 |
| Checking or savings account | 29 |
| Credit card or prepaid card | 22 |
| Debt or credit management | 18 |
| Money transfer, virtual currency, or money service | 7 |
| Mortgage | 2 |
| Consumer Loan | 2 |
Nationwide filing states for Acima Credit, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 15.3% of this company's filings
Acima Credit, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 438
- +2637.5% vs 2017
Top States
| State | Complaints |
|---|---|
| TX | 573 |
| GA | 360 |
| CA | 357 |
| FL | 325 |
| NY | 243 |
| NC | 200 |
| PA | 163 |
| IL | 137 |
| MD | 116 |
| AZ | 104 |
| OH | 95 |
| TN | 92 |
| MI | 85 |
| SC | 76 |
| VA | 70 |
| MA | 64 |
| LA | 63 |
| IN | 61 |
| AL | 58 |
| NV | 55 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 734 |
| Attempts to collect debt not owed | 663 |
| Improper use of your report | 339 |
| Took or threatened to take negative or legal action | 309 |
| Charged fees or interest you didn't expect | 252 |
| Problem with a company's investigation into an existing problem | 212 |
| False statements or representation | 189 |
| Problem with a credit reporting company's investigation into an existing problem | 185 |
| Written notification about debt | 181 |
| Problem with the payoff process at the end of the loan | 113 |
| Problem when making payments | 97 |
| Communication tactics | 67 |
| Problem with additional add-on products or services | 47 |
| Getting the loan | 45 |
| Threatened to contact someone or share information improperly | 42 |
| Struggling to pay your loan | 36 |
| Problem with a lender or other company charging your account | 22 |
| Electronic communications | 19 |
| Credit monitoring or identity theft protection services | 19 |
| Problem with a purchase shown on your statement | 19 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 16 | 100% |
| 2018 | 51 | 100% |
| 2019 | 72 | 100% |
| 2020 | 184 | 100% |
| 2021 | 466 | 100% |
| 2022 | 400 | 100% |
| 2023 | 367 | 100% |
| 2024 | 710 | 99.7% |
| 2025 | 1.0K | 99.9% |
| 2026 | 438 | 99.5% |
Source: CFPB Consumer Complaint Database
Acima Credit, LLC in the faster-timely third
Acima Credit, LLC's 3,752 logged complaints reach a nationwide footprint - 52 states have at least one filing. 47.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-06-25. Timely response 99.9% sits in the upper third of the corpus.
Acima Credit, LLC answers 99.9% of complaints inside the CFPB's tracked window (timely band: fast) and closes 7.7% with relief; 92.1% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Acima Credit, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Acima Credit, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.8K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Acima Credit, LLC (#142 of 342; 99.9% timely; 7.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Faster timely-response band