2026 data Public-data reference. official source

ACIMA CREDIT, LLC

2.9K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2.9K consumer complaints filed with the CFPB

This profile shows ACIMA CREDIT, LLC's complaint history from CFPB public records. 2,913 consumers have filed complaints since 2017. The company has a 99.9% timely response rate and has provided relief in 7.1% of cases.

2.9K
Total Complaints
99.9%
Timely Response
0%
Disputed
7.1%
Relief Provided
51
States Active
2017
Since

Total complaints

2.9K

Filed since 2017

Timely response

99.9%

CFPB-tracked response window

Relief rate

7.1%

Closed with monetary or non-monetary relief

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 7.1%
Industry median

Share closed with monetary or non-monetary relief.

ACIMA CREDIT, LLC complaint mix by product

Total complaints: 2.9K

ACIMA CREDIT, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.9K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,119 complaints (39.3%), resolution 8.1% Debt collection 39.3% Credit reporting: 628 complaints (22.0%), resolution 6.7% Credit reporting 22.0% Credit reporting,: 551 complaints (19.3%), resolution 3.4% Credit reporting, 19.3% Payday loan,: 279 complaints (9.8%), resolution 12.5% Payday loan, 9.8% Payday loan,: 178 complaints (6.2%), resolution 5.6% Payday loan, 6.2% Credit card: 67 complaints (2.4%), resolution 4.5% Vehicle loan: 28 complaints (1.0%), resolution 0.0%
  • Debt collection 1K 39.3% 8% relief
  • Credit reporting 628 22.0% 7% relief
  • Credit reporting, 551 19.3% 3% relief
  • Payday loan, 279 9.8% 13% relief
  • Payday loan, 178 6.2% 6% relief
  • Credit card 67 2.4% 5% relief
  • Vehicle loan 28 1.0% 0% relief

How ACIMA CREDIT, LLC's 2.9K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.1K
Credit reporting or other personal consumer reports 628
Credit reporting, credit repair services, or other personal consumer reports 551
Payday loan, title loan, personal loan, or advance loan 279
Payday loan, title loan, or personal loan 178
Credit card 67
Vehicle loan or lease 28
Credit card or prepaid card 21
Checking or savings account 19
Debt or credit management 13
Money transfer, virtual currency, or money service 6
Mortgage 2
Consumer Loan 2

Top States

State Complaints
TX 444
CA 296
GA 283
FL 234
NY 204
NC 161
PA 136
IL 115
MD 84
AZ 76
TN 72
OH 71
MI 65
SC 63
LA 50
VA 48
IN 48
MA 47
AL 47
NV 40

Top Issues

Issue Complaints
Incorrect information on your report 610
Attempts to collect debt not owed 546
Improper use of your report 277
Took or threatened to take negative or legal action 214
Charged fees or interest you didn't expect 185
Problem with a company's investigation into an existing problem 170
Problem with a credit reporting company's investigation into an existing problem 158
Written notification about debt 150
False statements or representation 133
Problem when making payments 71
Problem with the payoff process at the end of the loan 65
Communication tactics 47
Getting the loan 33
Problem with additional add-on products or services 32
Struggling to pay your loan 26
Threatened to contact someone or share information improperly 22
Fees or interest 17
Credit monitoring or identity theft protection services 16
Problem with a purchase shown on your statement 14
Managing the loan or lease 13

Yearly Trend

Year Complaints Timely
2017 16 100%
2018 46 100%
2019 62 100%
2020 157 100%
2021 403 100%
2022 324 100%
2023 299 100%
2024 589 99.7%
2025 835 99.9%
2026 182 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About ACIMA CREDIT, LLC

ACIMA CREDIT, LLC has accumulated 2,913 consumer complaints in the CFPB public database, with filings active across 51 U.S. states. Of those submissions, 1,119 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2026-04-09, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, ACIMA CREDIT, LLC reports a 99.9% timely-response rate and has closed 92.9% of cases with a written explanation to the consumer. 7.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ACIMA CREDIT, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does ACIMA CREDIT, LLC have?

ACIMA CREDIT, LLC has received 2,913 consumer complaints filed with the Consumer Financial Protection Bureau.

Does ACIMA CREDIT, LLC respond to complaints on time?

ACIMA CREDIT, LLC has a 99.9% timely response rate to CFPB complaints.

What is the most common complaint about ACIMA CREDIT, LLC?

The most common issue reported against ACIMA CREDIT, LLC is "Incorrect information on your report" in the "Debt collection" product category.

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