2026 data Public-data reference Official source

Acima Credit, LLC

3.8K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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3.8K
Total Complaints
99.9%
Timely Response
0%
Disputed
7.7%
Relief Provided
52
States Active
2017
Since

Data updated June 2026

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 7.7%
Industry median

Share closed with monetary or non-monetary relief.

Acima Credit, LLC complaint mix by product

Total complaints: 3.8K

Acima Credit, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 3.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,471 complaints (40.1%), resolution 8.1% Debt collection 40.1% Credit reporting: 770 complaints (21.0%), resolution 6.8% Credit reporting 21.0% Credit reporting,: 655 complaints (17.8%), resolution 3.8% Credit reporting, 17.8% Payday loan,: 427 complaints (11.6%), resolution 15.2% Payday loan, 11.6% Payday loan,: 224 complaints (6.1%), resolution 5.8% Payday loan, 6.1% Credit card: 85 complaints (2.3%), resolution 4.7% Vehicle loan: 40 complaints (1.1%), resolution 5.0%
  • Debt collection 1K 40.1% – 8% relief
  • Credit reporting 770 21.0% – 7% relief
  • Credit reporting, 655 17.8% – 4% relief
  • Payday loan, 427 11.6% – 15% relief
  • Payday loan, 224 6.1% – 6% relief
  • Credit card 85 2.3% – 5% relief
  • Vehicle loan 40 1.1% – 5% relief

How Acima Credit, LLC's 3.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.5K
Credit reporting or other personal consumer reports 770
Credit reporting, credit repair services, or other personal consumer reports 655
Payday loan, title loan, personal loan, or advance loan 427
Payday loan, title loan, or personal loan 224
Credit card 85
Vehicle loan or lease 40
Checking or savings account 29
Credit card or prepaid card 22
Debt or credit management 18
Money transfer, virtual currency, or money service 7
Mortgage 2
Consumer Loan 2

Top States

State Complaints
TX 573
GA 360
CA 357
FL 325
NY 243
NC 200
PA 163
IL 137
MD 116
AZ 104
OH 95
TN 92
MI 85
SC 76
VA 70
MA 64
LA 63
IN 61
AL 58
NV 55

Top Issues

Issue Complaints
Incorrect information on your report 734
Attempts to collect debt not owed 663
Improper use of your report 339
Took or threatened to take negative or legal action 309
Charged fees or interest you didn't expect 252
Problem with a company's investigation into an existing problem 212
False statements or representation 189
Problem with a credit reporting company's investigation into an existing problem 185
Written notification about debt 181
Problem with the payoff process at the end of the loan 113
Problem when making payments 97
Communication tactics 67
Problem with additional add-on products or services 47
Getting the loan 45
Threatened to contact someone or share information improperly 42
Struggling to pay your loan 36
Problem with a lender or other company charging your account 22
Electronic communications 19
Credit monitoring or identity theft protection services 19
Problem with a purchase shown on your statement 19

Yearly Trend

Year Complaints Timely
2017 16 100%
2018 51 100%
2019 72 100%
2020 184 100%
2021 466 100%
2022 400 100%
2023 367 100%
2024 710 99.7%
2025 1.0K 99.9%
2026 438 99.5%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Acima Credit, LLC

Acima Credit, LLC's 3,752 logged complaints reach a nationwide footprint - 52 states have at least one filing on record. 47.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2017 through 2026-06-25.

Acima Credit, LLC answers 99.9% of complaints inside the CFPB's tracked window and closes 92.1% with a written explanation. 7.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Acima Credit, LLC.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Acima Credit, LLC have?

3,752, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Acima Credit, LLC respond to complaints on time?

99.9% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Acima Credit, LLC?

"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.