2026 data Public-data reference. official source

Sezzle Inc.

881 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

881 consumer complaints filed with the CFPB

This profile shows Sezzle Inc.'s complaint history from CFPB public records. 881 consumers have filed complaints since 2021. The company has a 91.5% timely response rate and has provided relief in 0.7% of cases.

881
Total Complaints
91.5%
Timely Response
0%
Disputed
0.7%
Relief Provided
46
States Active
2021
Since

Total complaints

881

Filed since 2021

Timely response

91.5%

CFPB-tracked response window

Relief rate

0.7%

Closed with monetary or non-monetary relief

Timely response rate 91.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.7%
Industry median

Share closed with monetary or non-monetary relief.

Sezzle Inc. complaint mix by product

Total complaints: 881

Sezzle Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 881 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 331 complaints (38.9%), resolution 0.3% Credit reporting 38.9% Debt collection: 246 complaints (28.9%), resolution 0.8% Debt collection 28.9% Payday loan,: 114 complaints (13.4%), resolution 1.8% Payday loan, 13.4% Credit reporting,: 67 complaints (7.9%), resolution 0.0% Credit reporting, 7.9% Credit card: 53 complaints (6.2%), resolution 0.0% Credit card 6.2% Money transfer,: 27 complaints (3.2%), resolution 0.0% Credit card: 13 complaints (1.5%), resolution 7.7%
  • Credit reporting 331 38.9% 0% relief
  • Debt collection 246 28.9% 1% relief
  • Payday loan, 114 13.4% 2% relief
  • Credit reporting, 67 7.9% 0% relief
  • Credit card 53 6.2% 0% relief
  • Money transfer, 27 3.2% 0% relief
  • Credit card 13 1.5% 8% relief

How Sezzle Inc.'s 881 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 331
Debt collection 246
Payday loan, title loan, personal loan, or advance loan 114
Credit reporting, credit repair services, or other personal consumer reports 67
Credit card 53
Money transfer, virtual currency, or money service 27
Credit card or prepaid card 13
Prepaid card 11
Payday loan, title loan, or personal loan 9
Checking or savings account 8
Debt or credit management 2

Top States

State Complaints
TX 135
FL 69
CA 67
GA 63
NY 50
IL 41
PA 38
AL 36
NC 35
MD 26
SC 23
AZ 22
MI 21
IN 20
LA 20
TN 19
MS 19
VA 18
OH 18
MA 17

Top Issues

Issue Complaints
Incorrect information on your report 269
Took or threatened to take negative or legal action 101
Attempts to collect debt not owed 99
Problem with a company's investigation into an existing problem 76
Improper use of your report 69
Problem when making payments 33
Charged fees or interest you didn't expect 25
Problem with a purchase shown on your statement 23
Written notification about debt 21
False statements or representation 20
Getting the loan 12
Getting a credit card 12
Problem with additional add-on products or services 12
Unauthorized transactions or other transaction problem 11
Problem with the payoff process at the end of the loan 10
Struggling to pay your loan 8
Fees or interest 7
Problem with a credit reporting company's investigation into an existing problem 7
Problem with a lender or other company charging your account 6
Problem with a purchase or transfer 5

Yearly Trend

Year Complaints Timely
2021 12 91.7%
2022 66 9.1%
2023 48 95.8%
2024 149 95.3%
2025 408 98.8%
2026 198 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Sezzle Inc.

Sezzle Inc. has accumulated 881 consumer complaints in the CFPB public database, with filings active across 46 U.S. states. Of those submissions, 200 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2026-04-04, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Sezzle Inc. reports a 91.5% timely-response rate and has closed 99.2% of cases with a written explanation to the consumer. 0.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Sezzle Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Sezzle Inc. have?

Sezzle Inc. has received 881 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Sezzle Inc. respond to complaints on time?

Sezzle Inc. has a 91.5% timely response rate to CFPB complaints.

What is the most common complaint about Sezzle Inc.?

The most common issue reported against Sezzle Inc. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

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