2026 data Public-data reference Official source

Sezzle Inc.

1.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.3K
Total Complaints
92.8%
Timely Response
0%
Disputed
1.1%
Relief Provided
48
States Active
2021
Since

Data updated June 2026

Timely response rate 92.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.1%
Industry median

Share closed with monetary or non-monetary relief.

Sezzle Inc. complaint mix by product

Total complaints: 1.3K

Sezzle Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.3K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 455 complaints (37.0%), resolution 0.4% Credit reporting 37.0% Debt collection: 354 complaints (28.8%), resolution 0.6% Debt collection 28.8% Payday loan,: 190 complaints (15.4%), resolution 2.6% Payday loan, 15.4% Credit card: 90 complaints (7.3%), resolution 1.1% Credit card 7.3% Credit reporting,: 75 complaints (6.1%), resolution 1.3% Credit reporting, 6.1% Money transfer,: 50 complaints (4.1%), resolution 0.0% Credit card: 17 complaints (1.4%), resolution 17.6%
  • Credit reporting 455 37.0% – 0% relief
  • Debt collection 354 28.8% – 1% relief
  • Payday loan, 190 15.4% – 3% relief
  • Credit card 90 7.3% – 1% relief
  • Credit reporting, 75 6.1% – 1% relief
  • Money transfer, 50 4.1% – 0% relief
  • Credit card 17 1.4% – 18% relief

How Sezzle Inc.'s 1.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 455
Debt collection 354
Payday loan, title loan, personal loan, or advance loan 190
Credit card 90
Credit reporting, credit repair services, or other personal consumer reports 75
Money transfer, virtual currency, or money service 50
Credit card or prepaid card 17
Checking or savings account 15
Prepaid card 14
Payday loan, title loan, or personal loan 12
Debt or credit management 2

Top States

State Complaints
TX 200
FL 101
CA 97
GA 92
NY 65
IL 58
NC 52
AL 51
PA 49
MD 41
AZ 34
SC 32
LA 31
TN 29
OH 29
VA 28
IN 28
NJ 24
MO 23
MS 23

Top Issues

Issue Complaints
Incorrect information on your report 363
Took or threatened to take negative or legal action 152
Attempts to collect debt not owed 141
Problem with a company's investigation into an existing problem 109
Improper use of your report 81
Problem when making payments 52
Charged fees or interest you didn't expect 50
Problem with a purchase shown on your statement 38
False statements or representation 28
Written notification about debt 27
Problem with additional add-on products or services 23
Unauthorized transactions or other transaction problem 21
Getting the loan 16
Getting a credit card 15
Other features, terms, or problems 14
Struggling to pay your loan 13
Problem with the payoff process at the end of the loan 12
Problem with a lender or other company charging your account 11
Unexpected or other fees 9
Problem with a credit reporting company's investigation into an existing problem 9

Yearly Trend

Year Complaints Timely
2021 16 93.8%
2022 76 10.5%
2023 65 95.4%
2024 192 93.8%
2025 517 98.5%
2026 408 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Sezzle Inc.

Sezzle Inc.'s 1,274 logged complaints reach a nationwide footprint - 48 states have at least one filing on record. Only 33.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2021 through 2026-06-25.

Sezzle Inc. answers 92.8% of complaints inside the CFPB's tracked window and closes 98% with a written explanation. 1.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sezzle Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Sezzle Inc. have?

1,274, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Sezzle Inc. respond to complaints on time?

92.8% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Sezzle Inc.?

"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.