CFPB · Slower timely-response band
Sezzle Inc.
1.3K CFPB complaints · 92.8% timely (slow band) · top issue Incorrect information on your report.
Sezzle Inc. answers 92.8% on time (lower third) across 1.3K filings. Relief 1.1% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Volume rank #293 of 342
- Slower timely-response band
- +2450% filings 2021 to 2026
CFPB relief outcome brief
CCDB company sezzle-inc
1.1% relief · 92.8% timely · 1.3K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Grow Credit Inc (1.2% relief)
Sezzle Inc. closes 1.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 1.3K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sezzle Inc. complaint mix by product
- Credit reporting 455 37.0% – 0% relief
- Debt collection 354 28.8% – 1% relief
- Payday loan, 190 15.4% – 3% relief
- Credit card 90 7.3% – 1% relief
- Credit reporting, 75 6.1% – 1% relief
- Money transfer, 50 4.1% – 0% relief
- Credit card 17 1.4% – 18% relief
Lighter-volume mix: how Sezzle Inc.'s 1.3K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 455 |
| Debt collection | 354 |
| Payday loan, title loan, personal loan, or advance loan | 190 |
| Credit card | 90 |
| Credit reporting, credit repair services, or other personal consumer reports | 75 |
| Money transfer, virtual currency, or money service | 50 |
| Credit card or prepaid card | 17 |
| Checking or savings account | 15 |
| Prepaid card | 14 |
| Payday loan, title loan, or personal loan | 12 |
| Debt or credit management | 2 |
Nationwide filing states for Sezzle Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- TX
- 15.7% of this company's filings
Sezzle Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 408
- +2450% vs 2021
Top States
| State | Complaints |
|---|---|
| TX | 200 |
| FL | 101 |
| CA | 97 |
| GA | 92 |
| NY | 65 |
| IL | 58 |
| NC | 52 |
| AL | 51 |
| PA | 49 |
| MD | 41 |
| AZ | 34 |
| SC | 32 |
| LA | 31 |
| TN | 29 |
| OH | 29 |
| VA | 28 |
| IN | 28 |
| NJ | 24 |
| MO | 23 |
| MS | 23 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 363 |
| Took or threatened to take negative or legal action | 152 |
| Attempts to collect debt not owed | 141 |
| Problem with a company's investigation into an existing problem | 109 |
| Improper use of your report | 81 |
| Problem when making payments | 52 |
| Charged fees or interest you didn't expect | 50 |
| Problem with a purchase shown on your statement | 38 |
| False statements or representation | 28 |
| Written notification about debt | 27 |
| Problem with additional add-on products or services | 23 |
| Unauthorized transactions or other transaction problem | 21 |
| Getting the loan | 16 |
| Getting a credit card | 15 |
| Other features, terms, or problems | 14 |
| Struggling to pay your loan | 13 |
| Problem with the payoff process at the end of the loan | 12 |
| Problem with a lender or other company charging your account | 11 |
| Unexpected or other fees | 9 |
| Problem with a credit reporting company's investigation into an existing problem | 9 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 16 | 93.8% |
| 2022 | 76 | 10.5% |
| 2023 | 65 | 95.4% |
| 2024 | 192 | 93.8% |
| 2025 | 517 | 98.5% |
| 2026 | 408 | 100% |
Source: CFPB Consumer Complaint Database
Sezzle Inc. in the slower-timely third
Sezzle Inc.'s 1,274 logged complaints reach a nationwide footprint - 48 states have at least one filing. Only 33.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-06-25. Timely response 92.8% sits in the lower third of the corpus.
Sezzle Inc. answers 92.8% of complaints inside the CFPB's tracked window (timely band: slow) and closes 1.1% with relief; 98% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sezzle Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sezzle Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.3K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sezzle Inc. (#293 of 342; 92.8% timely; 1.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band