2026 data Public-data reference. official source

Tower Loan of Mississippi, Inc.

1.2K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.2K consumer complaints filed with the CFPB

This profile shows Tower Loan of Mississippi, Inc.'s complaint history from CFPB public records. 1,223 consumers have filed complaints since 2013. The company has a 99.7% timely response rate and has provided relief in 0.2% of cases.

1.2K
Total Complaints
99.7%
Timely Response
1.9%
Disputed
0.2%
Relief Provided
30
States Active
2013
Since

Total complaints

1.2K

Filed since 2013

Timely response

99.7%

CFPB-tracked response window

Relief rate

0.2%

Closed with monetary or non-monetary relief

Timely response rate 99.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.2%
Industry median

Share closed with monetary or non-monetary relief.

Tower Loan of Mississippi, Inc. complaint mix by product

Total complaints: 1.2K

Tower Loan of Mississippi, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.2K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 376 complaints (31.2%), resolution 0.0% Debt collection 31.2% Payday loan,: 221 complaints (18.3%), resolution 0.0% Payday loan, 18.3% Credit reporting: 193 complaints (16.0%), resolution 0.0% Credit reporting 16.0% Payday loan,: 151 complaints (12.5%), resolution 0.0% Payday loan, 12.5% Credit reporting,: 133 complaints (11.0%), resolution 0.0% Credit reporting, 11.0% Consumer Loan: 122 complaints (10.1%), resolution 0.8% Consumer Loan 10.1% Mortgage: 10 complaints (0.8%), resolution 0.0%
  • Debt collection 376 31.2% 0% relief
  • Payday loan, 221 18.3% 0% relief
  • Credit reporting 193 16.0% 0% relief
  • Payday loan, 151 12.5% 0% relief
  • Credit reporting, 133 11.0% 0% relief
  • Consumer Loan 122 10.1% 1% relief
  • Mortgage 10 0.8% 0% relief

How Tower Loan of Mississippi, Inc.'s 1.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 376
Payday loan, title loan, or personal loan 221
Credit reporting or other personal consumer reports 193
Payday loan, title loan, personal loan, or advance loan 151
Credit reporting, credit repair services, or other personal consumer reports 133
Consumer Loan 122
Mortgage 10
Payday loan 5
Checking or savings account 3
Credit reporting 3
Vehicle loan or lease 3
Money transfer, virtual currency, or money service 2
Debt or credit management 1

Top States

State Complaints
MS 319
LA 313
MO 166
AL 147
TX 108
IL 79
GA 13
TN 13
FL 7
AZ 5
AR 5
OK 4
WA 3
CA 3
NH 3
MD 3
NY 3
PR 2
CO 2
IA 2

Top Issues

Issue Complaints
Improper use of your report 167
Communication tactics 138
Incorrect information on your report 125
Struggling to pay your loan 119
Problem when making payments 93
Problems when you are unable to pay 72
Attempts to collect debt not owed 67
Took or threatened to take negative or legal action 59
Charged fees or interest you didn't expect 44
Problem with a company's investigation into an existing problem 37
Managing the loan or lease 30
Threatened to contact someone or share information improperly 30
Problem with additional add-on products or services 26
Improper contact or sharing of info 25
Problem with the payoff process at the end of the loan 25
Written notification about debt 22
False statements or representation 18
Problem with a credit reporting company's investigation into an existing problem 17
Getting the loan 12
Taking out the loan or lease 8

Yearly Trend

Year Complaints Timely
2013 15 100%
2014 58 98.3%
2015 58 100%
2016 55 100%
2017 69 100%
2018 69 98.6%
2019 68 97.1%
2020 50 100%
2021 86 100%
2022 103 100%
2023 142 100%
2024 143 100%
2025 230 100%
2026 77 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Tower Loan of Mississippi, Inc.

Tower Loan of Mississippi, Inc. has accumulated 1,223 consumer complaints in the CFPB public database, with filings active across 30 U.S. states. Of those submissions, 484 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Tower Loan of Mississippi, Inc. reports a 99.7% timely-response rate and has closed 99.8% of cases with a written explanation to the consumer. 0.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Tower Loan of Mississippi, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Tower Loan of Mississippi, Inc. have?

Tower Loan of Mississippi, Inc. has received 1,223 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Tower Loan of Mississippi, Inc. respond to complaints on time?

Tower Loan of Mississippi, Inc. has a 99.7% timely response rate to CFPB complaints.

What is the most common complaint about Tower Loan of Mississippi, Inc.?

The most common issue reported against Tower Loan of Mississippi, Inc. is "Improper use of your report" in the "Debt collection" product category.

Related