Tower Loan of Mississippi, Inc.
1.5K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Tower Loan of Mississippi, Inc. complaint mix by product
- Debt collection 460 32.0% – 0% relief
- Payday loan, 257 17.9% – 0% relief
- Credit reporting 234 16.3% – 0% relief
- Payday loan, 195 13.6% – 0% relief
- Credit reporting, 151 10.5% – 0% relief
- Consumer Loan 128 8.9% – 1% relief
- Mortgage 11 0.8% – 0% relief
How Tower Loan of Mississippi, Inc.'s 1.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 460 |
| Payday loan, title loan, or personal loan | 257 |
| Credit reporting or other personal consumer reports | 234 |
| Payday loan, title loan, personal loan, or advance loan | 195 |
| Credit reporting, credit repair services, or other personal consumer reports | 151 |
| Consumer Loan | 128 |
| Mortgage | 11 |
| Payday loan | 5 |
| Money transfer, virtual currency, or money service | 3 |
| Vehicle loan or lease | 3 |
| Checking or savings account | 3 |
| Credit reporting | 3 |
| Debt or credit management | 2 |
Top States
| State | Complaints |
|---|---|
| MS | 370 |
| LA | 369 |
| MO | 204 |
| AL | 169 |
| TX | 139 |
| IL | 96 |
| GA | 15 |
| TN | 13 |
| FL | 8 |
| AR | 7 |
| OK | 6 |
| MD | 5 |
| AZ | 5 |
| NY | 4 |
| NC | 3 |
| CO | 3 |
| WA | 3 |
| IN | 3 |
| CA | 3 |
| NH | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 190 |
| Communication tactics | 167 |
| Incorrect information on your report | 152 |
| Struggling to pay your loan | 142 |
| Problem when making payments | 120 |
| Attempts to collect debt not owed | 84 |
| Took or threatened to take negative or legal action | 79 |
| Problems when you are unable to pay | 77 |
| Charged fees or interest you didn't expect | 56 |
| Problem with a company's investigation into an existing problem | 47 |
| Threatened to contact someone or share information improperly | 37 |
| Managing the loan or lease | 31 |
| Written notification about debt | 30 |
| Problem with additional add-on products or services | 30 |
| Problem with the payoff process at the end of the loan | 25 |
| Improper contact or sharing of info | 25 |
| False statements or representation | 21 |
| Problem with a credit reporting company's investigation into an existing problem | 18 |
| Getting the loan | 14 |
| Taking out the loan or lease | 8 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 15 | 100% |
| 2014 | 58 | 98.3% |
| 2015 | 60 | 100% |
| 2016 | 59 | 100% |
| 2017 | 74 | 100% |
| 2018 | 80 | 98.8% |
| 2019 | 81 | 97.5% |
| 2020 | 56 | 100% |
| 2021 | 97 | 100% |
| 2022 | 122 | 100% |
| 2023 | 167 | 100% |
| 2024 | 153 | 100% |
| 2025 | 282 | 100% |
| 2026 | 151 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Tower Loan of Mississippi, Inc.
Tower Loan of Mississippi, Inc.'s 1,455 logged complaints stay concentrated: only 30 states show a filing on record. 45.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-06-25.
Tower Loan of Mississippi, Inc. answers 99.7% of complaints inside the CFPB's tracked window and closes 99.7% with a written explanation. 0.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Tower Loan of Mississippi, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Tower Loan of Mississippi, Inc. have?
1,455, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Tower Loan of Mississippi, Inc. respond to complaints on time?
99.7% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Tower Loan of Mississippi, Inc.?
"Improper use of your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.