CFPB · Lighter filing volume
Tower Loan of Mississippi, Inc.
1.5K CFPB complaints (light-volume third) · 30 states · top issue Improper use of your report.
Tower Loan of Mississippi, Inc. is in the light-volume third with 1.5K CFPB complaints (ranks #278 of 342). Timely 99.7% · relief 0.1% · top product Debt collection. Allegations, not findings.
- Lighter filing volume
- +906.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company tower-loan-of-mississippi-inc
0.1% relief · 99.7% timely · 1.5K filings · Debt collection
Same-product relief peers
Nearest relief peer: Fair Collections & Outsourcing, Inc. (0.1% relief)
Tower Loan of Mississippi, Inc. closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Tower Loan of Mississippi, Inc. scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0.1% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
99 / 100 percentile-benchmarked
99.7% of complaints closed with an explanation to the consumer
Most of Tower Loan of Mississippi, Inc.'s 1.5K filings include narrative text
45.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Tower Loan of Mississippi, Inc. complaint mix by product
- Debt collection 460 32.0% – 0% relief
- Payday loan, 257 17.9% – 0% relief
- Credit reporting 234 16.3% – 0% relief
- Payday loan, 195 13.6% – 0% relief
- Credit reporting, 151 10.5% – 0% relief
- Consumer Loan 128 8.9% – 1% relief
- Mortgage 11 0.8% – 0% relief
Lighter-volume mix: how Tower Loan of Mississippi, Inc.'s 1.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 460 |
| Payday loan, title loan, or personal loan | 257 |
| Credit reporting or other personal consumer reports | 234 |
| Payday loan, title loan, personal loan, or advance loan | 195 |
| Credit reporting, credit repair services, or other personal consumer reports | 151 |
| Consumer Loan | 128 |
| Mortgage | 11 |
| Payday loan | 5 |
| Money transfer, virtual currency, or money service | 3 |
| Vehicle loan or lease | 3 |
| Checking or savings account | 3 |
| Credit reporting | 3 |
| Debt or credit management | 2 |
Where Tower Loan of Mississippi, Inc. complaints are filed
Top states by attributed volume, lighter-filing company
- Leading state
- MS
- 25.4% of this company's filings
Tower Loan of Mississippi, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 151
- +906.7% vs 2013
Volume vs. relief
Where Tower Loan of Mississippi, Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Tower Loan of Mississippi, Inc. files more complaint volume than 19% of them, and closes complaints with relief more often than 16% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,455 · Closed with relief: 0.1%
Top States
| State | Complaints |
|---|---|
| MS | 370 |
| LA | 369 |
| MO | 204 |
| AL | 169 |
| TX | 139 |
| IL | 96 |
| GA | 15 |
| TN | 13 |
| FL | 8 |
| AR | 7 |
| OK | 6 |
| MD | 5 |
| AZ | 5 |
| NY | 4 |
| NC | 3 |
| CO | 3 |
| WA | 3 |
| IN | 3 |
| CA | 3 |
| NH | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 190 |
| Communication tactics | 167 |
| Incorrect information on your report | 152 |
| Struggling to pay your loan | 142 |
| Problem when making payments | 120 |
| Attempts to collect debt not owed | 84 |
| Took or threatened to take negative or legal action | 79 |
| Problems when you are unable to pay | 77 |
| Charged fees or interest you didn't expect | 56 |
| Problem with a company's investigation into an existing problem | 47 |
| Threatened to contact someone or share information improperly | 37 |
| Managing the loan or lease | 31 |
| Written notification about debt | 30 |
| Problem with additional add-on products or services | 30 |
| Problem with the payoff process at the end of the loan | 25 |
| Improper contact or sharing of info | 25 |
| False statements or representation | 21 |
| Problem with a credit reporting company's investigation into an existing problem | 18 |
| Getting the loan | 14 |
| Taking out the loan or lease | 8 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 15 | 100% |
| 2014 | 58 | 98.3% |
| 2015 | 60 | 100% |
| 2016 | 59 | 100% |
| 2017 | 74 | 100% |
| 2018 | 80 | 98.8% |
| 2019 | 81 | 97.5% |
| 2020 | 56 | 100% |
| 2021 | 97 | 100% |
| 2022 | 122 | 100% |
| 2023 | 167 | 100% |
| 2024 | 153 | 100% |
| 2025 | 282 | 100% |
| 2026 | 151 | 100% |
Source: CFPB Consumer Complaint Database
Tower Loan of Mississippi, Inc. in the light-volume third
Tower Loan of Mississippi, Inc.'s 1,455 logged complaints stay concentrated: only 30 states show a filing. 45.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25. Volume lands in the lightest third of the indexed company corpus (#278 of 342).
Tower Loan of Mississippi, Inc. answers 99.7% of complaints inside the CFPB's tracked window and closes 99.7% with a written explanation. 0.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Tower Loan of Mississippi, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Tower Loan of Mississippi, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Tower Loan of Mississippi, Inc. (#278 of 342; 99.7% timely; 0.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume