CFPB · Lighter filing volume

Tower Loan of Mississippi, Inc.

1.5K CFPB complaints (light-volume third) · 30 states · top issue Improper use of your report.

1.5K CFPB complaints

Tower Loan of Mississippi, Inc. is in the light-volume third with 1.5K CFPB complaints (ranks #278 of 342). Timely 99.7% · relief 0.1% · top product Debt collection. Allegations, not findings.

  • Volume rank #278 of 342
  • Lighter filing volume
  • +906.7% filings 2013 to 2026

CFPB relief outcome brief

CCDB company tower-loan-of-mississippi-inc

0.1% relief · 99.7% timely · 1.5K filings · Debt collection

Nearest relief peer: Fair Collections & Outsourcing, Inc. (0.1% relief)

Tower Loan of Mississippi, I…0.1%Capital Accounts, LLC1.9%FirstPoint Collection Resour…0.4%Sterling Jewelers, Inc.4.8%Lending Club Corp14.5%
Closed-with-relief % among Tower Loan of Mississippi, Inc. and nearest filing-volume peers

Tower Loan of Mississippi, Inc. closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Tower Loan of Mississippi, Inc.'s 1.5K filings include narrative text

45.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 99.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Tower Loan of Mississippi, Inc. complaint mix by product

Total complaints: 1.5K

Tower Loan of Mississippi, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.5K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 460 complaints (32.0%), resolution 0.0% Debt collection 32.0% Payday loan,: 257 complaints (17.9%), resolution 0.0% Payday loan, 17.9% Credit reporting: 234 complaints (16.3%), resolution 0.0% Credit reporting 16.3% Payday loan,: 195 complaints (13.6%), resolution 0.0% Payday loan, 13.6% Credit reporting,: 151 complaints (10.5%), resolution 0.0% Credit reporting, 10.5% Consumer Loan: 128 complaints (8.9%), resolution 0.8% Consumer Loan 8.9% Mortgage: 11 complaints (0.8%), resolution 0.0%
  • Debt collection 460 32.0% 0% relief
  • Payday loan, 257 17.9% 0% relief
  • Credit reporting 234 16.3% 0% relief
  • Payday loan, 195 13.6% 0% relief
  • Credit reporting, 151 10.5% 0% relief
  • Consumer Loan 128 8.9% 1% relief
  • Mortgage 11 0.8% 0% relief

Lighter-volume mix: how Tower Loan of Mississippi, Inc.'s 1.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Debt collection 460
Payday loan, title loan, or personal loan 257
Credit reporting or other personal consumer reports 234
Payday loan, title loan, personal loan, or advance loan 195
Credit reporting, credit repair services, or other personal consumer reports 151
Consumer Loan 128
Mortgage 11
Payday loan 5
Money transfer, virtual currency, or money service 3
Vehicle loan or lease 3
Checking or savings account 3
Credit reporting 3
Debt or credit management 2

Where Tower Loan of Mississippi, Inc. complaints are filed

Top states by attributed volume, lighter-filing company

Concentrated footprint
Leading state
MS
25.4% of this company's filings
MS370LA369MO204AL169TX139IL96GA15TN13

Tower Loan of Mississippi, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
151
+906.7% vs 2013
0100200300 20132015201720192021202320252026 151

Top States

State Complaints
MS 370
LA 369
MO 204
AL 169
TX 139
IL 96
GA 15
TN 13
FL 8
AR 7
OK 6
MD 5
AZ 5
NY 4
NC 3
CO 3
WA 3
IN 3
CA 3
NH 3

Top Issues

Issue Complaints
Improper use of your report 190
Communication tactics 167
Incorrect information on your report 152
Struggling to pay your loan 142
Problem when making payments 120
Attempts to collect debt not owed 84
Took or threatened to take negative or legal action 79
Problems when you are unable to pay 77
Charged fees or interest you didn't expect 56
Problem with a company's investigation into an existing problem 47
Threatened to contact someone or share information improperly 37
Managing the loan or lease 31
Written notification about debt 30
Problem with additional add-on products or services 30
Problem with the payoff process at the end of the loan 25
Improper contact or sharing of info 25
False statements or representation 21
Problem with a credit reporting company's investigation into an existing problem 18
Getting the loan 14
Taking out the loan or lease 8

Yearly Trend

Year Complaints Timely
2013 15 100%
2014 58 98.3%
2015 60 100%
2016 59 100%
2017 74 100%
2018 80 98.8%
2019 81 97.5%
2020 56 100%
2021 97 100%
2022 122 100%
2023 167 100%
2024 153 100%
2025 282 100%
2026 151 100%

Source: CFPB Consumer Complaint Database

Tower Loan of Mississippi, Inc. in the light-volume third

Tower Loan of Mississippi, Inc.'s 1,455 logged complaints stay concentrated: only 30 states show a filing. 45.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25. Volume lands in the lightest third of the indexed company corpus (#278 of 342).

Tower Loan of Mississippi, Inc. answers 99.7% of complaints inside the CFPB's tracked window and closes 99.7% with a written explanation. 0.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Improper use of your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Tower Loan of Mississippi, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Tower Loan of Mississippi, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Tower Loan of Mississippi, Inc. (#278 of 342; 99.7% timely; 0.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume