Total complaints
574
Filed since 2019
574 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
574 consumer complaints filed with the CFPB
This profile shows Solar Mosaic LLC's complaint history from CFPB public records. 574 consumers have filed complaints since 2019. The company has a 77.9% timely response rate and has provided relief in 0.9% of cases.
Total complaints
574
Filed since 2019
Timely response
77.9%
CFPB-tracked response window
Relief rate
0.9%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Solar Mosaic LLC's 574 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 232 |
| Debt collection | 112 |
| Credit reporting or other personal consumer reports | 99 |
| Payday loan, title loan, or personal loan | 56 |
| Mortgage | 51 |
| Credit reporting, credit repair services, or other personal consumer reports | 16 |
| Checking or savings account | 3 |
| Credit card | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Debt or credit management | 1 |
| State | Complaints |
|---|---|
| CA | 141 |
| TX | 85 |
| FL | 68 |
| NY | 29 |
| GA | 21 |
| AR | 18 |
| AZ | 17 |
| VA | 16 |
| CO | 14 |
| WA | 12 |
| PA | 12 |
| SC | 11 |
| MD | 11 |
| ID | 11 |
| NJ | 10 |
| IL | 9 |
| NM | 9 |
| CT | 8 |
| OH | 7 |
| NC | 6 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 85 |
| Charged fees or interest you didn't expect | 61 |
| Problem with additional add-on products or services | 59 |
| Problem when making payments | 56 |
| Attempts to collect debt not owed | 46 |
| Getting the loan | 43 |
| Problem with the payoff process at the end of the loan | 25 |
| False statements or representation | 24 |
| Problem with a company's investigation into an existing problem | 24 |
| Trouble during payment process | 22 |
| Struggling to pay your loan | 22 |
| Took or threatened to take negative or legal action | 20 |
| Improper use of your report | 19 |
| Closing on a mortgage | 13 |
| Written notification about debt | 11 |
| Communication tactics | 9 |
| Applying for a mortgage or refinancing an existing mortgage | 6 |
| Credit monitoring or identity theft protection services | 4 |
| Struggling to pay mortgage | 4 |
| Managing an account | 3 |
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 6 | 100% |
| 2020 | 7 | 71.4% |
| 2021 | 12 | 83.3% |
| 2022 | 28 | 100% |
| 2023 | 79 | 97.5% |
| 2024 | 132 | 95.5% |
| 2025 | 177 | 55.4% |
| 2026 | 133 | 72.9% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Solar Mosaic LLC has accumulated 574 consumer complaints in the CFPB public database, with filings active across 40 U.S. states. Of those submissions, 183 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-04-03, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Solar Mosaic LLC reports a 77.9% timely-response rate and has closed 99.1% of cases with a written explanation to the consumer. 0.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Solar Mosaic LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Solar Mosaic LLC has received 574 consumer complaints filed with the Consumer Financial Protection Bureau.
Solar Mosaic LLC has a 77.9% timely response rate to CFPB complaints.
The most common issue reported against Solar Mosaic LLC is "Incorrect information on your report" in the "Payday loan, title loan, personal loan, or advance loan" product category.
Read our methodology — how this data is sourced, computed, and verified.