2026 data Public-data reference. official source

Solar Mosaic LLC

574 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

574 consumer complaints filed with the CFPB

This profile shows Solar Mosaic LLC's complaint history from CFPB public records. 574 consumers have filed complaints since 2019. The company has a 77.9% timely response rate and has provided relief in 0.9% of cases.

574
Total Complaints
77.9%
Timely Response
0%
Disputed
0.9%
Relief Provided
40
States Active
2019
Since

Total complaints

574

Filed since 2019

Timely response

77.9%

CFPB-tracked response window

Relief rate

0.9%

Closed with monetary or non-monetary relief

Timely response rate 77.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.9%
Industry median

Share closed with monetary or non-monetary relief.

Solar Mosaic LLC complaint mix by product

Total complaints: 574

Solar Mosaic LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 574 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 232 complaints (40.8%), resolution 0.0% Payday loan, 40.8% Debt collection: 112 complaints (19.7%), resolution 2.7% Debt collection 19.7% Credit reporting: 99 complaints (17.4%), resolution 0.0% Credit reporting 17.4% Payday loan,: 56 complaints (9.8%), resolution 3.6% Payday loan, 9.8% Mortgage: 51 complaints (9.0%), resolution 0.0% Mortgage 9.0% Credit reporting,: 16 complaints (2.8%), resolution 0.0% Checking or: 3 complaints (0.5%), resolution 0.0%
  • Payday loan, 232 40.8% 0% relief
  • Debt collection 112 19.7% 3% relief
  • Credit reporting 99 17.4% 0% relief
  • Payday loan, 56 9.8% 4% relief
  • Mortgage 51 9.0% 0% relief
  • Credit reporting, 16 2.8% 0% relief
  • Checking or 3 0.5% 0% relief

How Solar Mosaic LLC's 574 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 232
Debt collection 112
Credit reporting or other personal consumer reports 99
Payday loan, title loan, or personal loan 56
Mortgage 51
Credit reporting, credit repair services, or other personal consumer reports 16
Checking or savings account 3
Credit card 2
Money transfer, virtual currency, or money service 2
Debt or credit management 1

Top States

State Complaints
CA 141
TX 85
FL 68
NY 29
GA 21
AR 18
AZ 17
VA 16
CO 14
WA 12
PA 12
SC 11
MD 11
ID 11
NJ 10
IL 9
NM 9
CT 8
OH 7
NC 6

Top Issues

Issue Complaints
Incorrect information on your report 85
Charged fees or interest you didn't expect 61
Problem with additional add-on products or services 59
Problem when making payments 56
Attempts to collect debt not owed 46
Getting the loan 43
Problem with the payoff process at the end of the loan 25
False statements or representation 24
Problem with a company's investigation into an existing problem 24
Trouble during payment process 22
Struggling to pay your loan 22
Took or threatened to take negative or legal action 20
Improper use of your report 19
Closing on a mortgage 13
Written notification about debt 11
Communication tactics 9
Applying for a mortgage or refinancing an existing mortgage 6
Credit monitoring or identity theft protection services 4
Struggling to pay mortgage 4
Managing an account 3

Yearly Trend

Year Complaints Timely
2019 6 100%
2020 7 71.4%
2021 12 83.3%
2022 28 100%
2023 79 97.5%
2024 132 95.5%
2025 177 55.4%
2026 133 72.9%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Solar Mosaic LLC

Solar Mosaic LLC has accumulated 574 consumer complaints in the CFPB public database, with filings active across 40 U.S. states. Of those submissions, 183 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-04-03, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Solar Mosaic LLC reports a 77.9% timely-response rate and has closed 99.1% of cases with a written explanation to the consumer. 0.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Solar Mosaic LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Solar Mosaic LLC have?

Solar Mosaic LLC has received 574 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Solar Mosaic LLC respond to complaints on time?

Solar Mosaic LLC has a 77.9% timely response rate to CFPB complaints.

What is the most common complaint about Solar Mosaic LLC?

The most common issue reported against Solar Mosaic LLC is "Incorrect information on your report" in the "Payday loan, title loan, personal loan, or advance loan" product category.

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