Solar Mosaic LLC
991 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Solar Mosaic LLC complaint mix by product
- Payday loan, 433 44.2% – 0% relief
- Debt collection 189 19.3% – 2% relief
- Credit reporting 139 14.2% – 0% relief
- Payday loan, 95 9.7% – 2% relief
- Mortgage 94 9.6% – 0% relief
- Credit reporting, 25 2.6% – 8% relief
- Checking or 5 0.5% – 0% relief
How Solar Mosaic LLC's 991 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 433 |
| Debt collection | 189 |
| Credit reporting or other personal consumer reports | 139 |
| Payday loan, title loan, or personal loan | 95 |
| Mortgage | 94 |
| Credit reporting, credit repair services, or other personal consumer reports | 25 |
| Checking or savings account | 5 |
| Credit card | 4 |
| Money transfer, virtual currency, or money service | 3 |
| Debt or credit management | 3 |
| Vehicle loan or lease | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 230 |
| FL | 150 |
| TX | 146 |
| NY | 49 |
| GA | 44 |
| AZ | 29 |
| AR | 25 |
| VA | 25 |
| CO | 24 |
| MD | 19 |
| WA | 19 |
| CT | 16 |
| PA | 16 |
| SC | 16 |
| NC | 15 |
| ID | 13 |
| NJ | 13 |
| IL | 10 |
| OR | 10 |
| NM | 10 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 126 |
| Incorrect information on your report | 118 |
| Problem with additional add-on products or services | 101 |
| Problem when making payments | 89 |
| Attempts to collect debt not owed | 87 |
| Getting the loan | 85 |
| Problem with the payoff process at the end of the loan | 52 |
| Problem with a company's investigation into an existing problem | 45 |
| Trouble during payment process | 44 |
| False statements or representation | 37 |
| Struggling to pay your loan | 35 |
| Took or threatened to take negative or legal action | 29 |
| Closing on a mortgage | 26 |
| Improper use of your report | 22 |
| Written notification about debt | 18 |
| Communication tactics | 15 |
| Credit monitoring or identity theft protection services | 10 |
| Applying for a mortgage or refinancing an existing mortgage | 9 |
| Struggling to pay mortgage | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 6 | 100% |
| 2020 | 13 | 76.9% |
| 2021 | 24 | 91.7% |
| 2022 | 41 | 100% |
| 2023 | 130 | 97.7% |
| 2024 | 186 | 95.2% |
| 2025 | 291 | 59.8% |
| 2026 | 300 | 42.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Solar Mosaic LLC
Solar Mosaic LLC's 991 logged complaints reach a nationwide footprint - 44 states have at least one filing on record. 52% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2019 through 2026-06-24.
Solar Mosaic LLC answers 69.1% of complaints inside the CFPB's tracked window and closes 93.7% with a written explanation. 0.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Solar Mosaic LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Solar Mosaic LLC have?
991, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Solar Mosaic LLC respond to complaints on time?
69.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Solar Mosaic LLC?
"Charged fees or interest you didn't expect", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.