2026 data Public-data reference Official source

Alorica Inc.

1.8K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.8K
Total Complaints
91.8%
Timely Response
0%
Disputed
6.6%
Relief Provided
54
States Active
2013
Since

Data updated June 2026

Timely response rate 91.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 6.6%
Industry median

Share closed with monetary or non-monetary relief.

Alorica Inc. complaint mix by product

Total complaints: 1.8K

Alorica Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,077 complaints (60.5%), resolution 10.8% Debt collection 60.5% Credit reporting: 286 complaints (16.1%), resolution 0.0% Credit reporting 16.1% Payday loan,: 185 complaints (10.4%), resolution 0.0% Payday loan, 10.4% Payday loan,: 96 complaints (5.4%), resolution 0.0% Credit reporting,: 77 complaints (4.3%), resolution 0.0% Debt or: 31 complaints (1.7%), resolution 0.0% Student loan: 29 complaints (1.6%), resolution 10.3%
  • Debt collection 1K 60.5% – 11% relief
  • Credit reporting 286 16.1% – 0% relief
  • Payday loan, 185 10.4% – 0% relief
  • Payday loan, 96 5.4% – 0% relief
  • Credit reporting, 77 4.3% – 0% relief
  • Debt or 31 1.7% – 0% relief
  • Student loan 29 1.6% – 10% relief

How Alorica Inc.'s 1.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.1K
Credit reporting or other personal consumer reports 286
Payday loan, title loan, personal loan, or advance loan 185
Payday loan, title loan, or personal loan 96
Credit reporting, credit repair services, or other personal consumer reports 77
Debt or credit management 31
Student loan 29
Credit card 9
Checking or savings account 9
Credit card or prepaid card 9
Vehicle loan or lease 9
Credit reporting 6
Mortgage 3
Consumer Loan 3
Bank account or service 1
Money transfer, virtual currency, or money service 1

Top States

State Complaints
CA 222
TX 215
FL 195
GA 101
NY 87
IL 71
AZ 67
NJ 62
PA 54
NC 48
OH 45
VA 42
MI 41
TN 38
CO 38
IN 33
ID 33
MD 32
AL 31
MA 30

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 301
Incorrect information on your report 249
Communication tactics 156
Attempts to collect debt not owed 151
Disclosure verification of debt 143
False statements or representation 113
Written notification about debt 79
Problem with a company's investigation into an existing problem 72
Problem when making payments 69
Charged fees or interest you didn't expect 59
Improper use of your report 58
Problem with the payoff process at the end of the loan 53
Improper contact or sharing of info 53
Took or threatened to take negative or legal action 52
Problem with additional add-on products or services 30
Problem with a credit reporting company's investigation into an existing problem 23
Dealing with my lender or servicer 23
Struggling to pay your loan 20
Didn't provide services promised 12
Electronic communications 11

Yearly Trend

Year Complaints Timely
2013 96 99%
2014 281 98.9%
2015 205 85.9%
2016 96 90.6%
2017 74 95.9%
2018 21 90.5%
2019 3 100%
2020 56 100%
2021 29 100%
2022 38 97.4%
2023 154 83.1%
2024 260 73.8%
2025 382 98.4%
2026 136 98.5%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Alorica Inc.

Alorica Inc.'s 1,831 logged complaints reach a nationwide footprint - 54 states have at least one filing on record. Only 35% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-24.

Alorica Inc. answers 91.8% of complaints inside the CFPB's tracked window and closes 92.8% with a written explanation. 6.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Alorica Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Alorica Inc. have?

1,831, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Alorica Inc. respond to complaints on time?

91.8% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Alorica Inc.?

"Cont'd attempts collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.