CFPB · Slower timely-response band
Alorica Inc.
1.8K CFPB complaints · 91.8% timely (slow band) · top issue Cont'd attempts collect debt not owed.
Alorica Inc. answers 91.8% on time (lower third) across 1.8K filings. Relief 6.6% · top product Debt collection. Allegations, not findings.
- Volume rank #238 of 342
- Slower timely-response band
- +41.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company alorica-inc
6.6% relief · 91.8% timely · 1.8K filings · Debt collection
Same-product relief peers
Nearest relief peer: Slovin & Council Co., L.P.A. (6.6% relief)
Alorica Inc. closes 6.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 1.8K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Alorica Inc. complaint mix by product
- Debt collection 1K 60.5% – 11% relief
- Credit reporting 286 16.1% – 0% relief
- Payday loan, 185 10.4% – 0% relief
- Payday loan, 96 5.4% – 0% relief
- Credit reporting, 77 4.3% – 0% relief
- Debt or 31 1.7% – 0% relief
- Student loan 29 1.6% – 10% relief
Lighter-volume mix: how Alorica Inc.'s 1.8K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.1K |
| Credit reporting or other personal consumer reports | 286 |
| Payday loan, title loan, personal loan, or advance loan | 185 |
| Payday loan, title loan, or personal loan | 96 |
| Credit reporting, credit repair services, or other personal consumer reports | 77 |
| Debt or credit management | 31 |
| Student loan | 29 |
| Credit card | 9 |
| Checking or savings account | 9 |
| Credit card or prepaid card | 9 |
| Vehicle loan or lease | 9 |
| Credit reporting | 6 |
| Mortgage | 3 |
| Consumer Loan | 3 |
| Bank account or service | 1 |
| Money transfer, virtual currency, or money service | 1 |
Nationwide filing states for Alorica Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 12.1% of this company's filings
Alorica Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 136
- +41.7% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 222 |
| TX | 215 |
| FL | 195 |
| GA | 101 |
| NY | 87 |
| IL | 71 |
| AZ | 67 |
| NJ | 62 |
| PA | 54 |
| NC | 48 |
| OH | 45 |
| VA | 42 |
| MI | 41 |
| TN | 38 |
| CO | 38 |
| IN | 33 |
| ID | 33 |
| MD | 32 |
| AL | 31 |
| MA | 30 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 301 |
| Incorrect information on your report | 249 |
| Communication tactics | 156 |
| Attempts to collect debt not owed | 151 |
| Disclosure verification of debt | 143 |
| False statements or representation | 113 |
| Written notification about debt | 79 |
| Problem with a company's investigation into an existing problem | 72 |
| Problem when making payments | 69 |
| Charged fees or interest you didn't expect | 59 |
| Improper use of your report | 58 |
| Problem with the payoff process at the end of the loan | 53 |
| Improper contact or sharing of info | 53 |
| Took or threatened to take negative or legal action | 52 |
| Problem with additional add-on products or services | 30 |
| Problem with a credit reporting company's investigation into an existing problem | 23 |
| Dealing with my lender or servicer | 23 |
| Struggling to pay your loan | 20 |
| Didn't provide services promised | 12 |
| Electronic communications | 11 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 96 | 99% |
| 2014 | 281 | 98.9% |
| 2015 | 205 | 85.9% |
| 2016 | 96 | 90.6% |
| 2017 | 74 | 95.9% |
| 2018 | 21 | 90.5% |
| 2019 | 3 | 100% |
| 2020 | 56 | 100% |
| 2021 | 29 | 100% |
| 2022 | 38 | 97.4% |
| 2023 | 154 | 83.1% |
| 2024 | 260 | 73.8% |
| 2025 | 382 | 98.4% |
| 2026 | 136 | 98.5% |
Source: CFPB Consumer Complaint Database
Alorica Inc. in the slower-timely third
Alorica Inc.'s 1,831 logged complaints reach a nationwide footprint - 54 states have at least one filing. Only 35% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-24. Timely response 91.8% sits in the lower third of the corpus.
Alorica Inc. answers 91.8% of complaints inside the CFPB's tracked window (timely band: slow) and closes 6.6% with relief; 92.8% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Alorica Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Alorica Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.8K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 91.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Alorica Inc. (#238 of 342; 91.8% timely; 6.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band