CFPB · Lighter filing volume
Thaxton Investment Corporation
1.6K CFPB complaints (light-volume third) · 37 states · top issue Incorrect information on your report.
Thaxton Investment Corporation is in the light-volume third with 1.6K CFPB complaints (ranks #262 of 342). Timely 99.3% · relief 14.1% · top product Debt collection. Allegations, not findings.
- Volume rank #262 of 342
- Lighter filing volume
- +1784.6% filings 2013 to 2026
CFPB relief outcome brief
CCDB company thaxton-investment-corporation
14.1% relief · 99.3% timely · 1.6K filings · Debt collection
Same-product relief peers
Nearest relief peer: Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch (14.1% relief)
Thaxton Investment Corporation closes 14.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 1.6K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Thaxton Investment Corporation complaint mix by product
- Debt collection 559 36.3% – 16% relief
- Credit reporting 417 27.0% – 25% relief
- Credit reporting, 198 12.8% – 1% relief
- Payday loan, 152 9.9% – 1% relief
- Payday loan, 142 9.2% – 13% relief
- Consumer Loan 52 3.4% – 8% relief
- Vehicle loan 22 1.4% – 5% relief
Lighter-volume mix: how Thaxton Investment Corporation's 1.6K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 559 |
| Credit reporting or other personal consumer reports | 417 |
| Credit reporting, credit repair services, or other personal consumer reports | 198 |
| Payday loan, title loan, or personal loan | 152 |
| Payday loan, title loan, personal loan, or advance loan | 142 |
| Consumer Loan | 52 |
| Vehicle loan or lease | 22 |
| Credit card | 6 |
| Payday loan | 6 |
| Credit reporting | 3 |
| Debt or credit management | 2 |
| Credit card or prepaid card | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Checking or savings account | 1 |
| Bank account or service | 1 |
Where Thaxton Investment Corporation complaints are filed
Top states by attributed volume, lighter-filing company
- Leading state
- TX
- 22.9% of this company's filings
Thaxton Investment Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 245
- +1784.6% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 358 |
| SC | 301 |
| GA | 221 |
| AL | 165 |
| TN | 132 |
| IL | 83 |
| IN | 45 |
| OK | 37 |
| WI | 33 |
| MO | 33 |
| FL | 23 |
| KY | 22 |
| NC | 20 |
| MS | 13 |
| LA | 12 |
| CA | 7 |
| PA | 6 |
| VA | 5 |
| MI | 5 |
| OH | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 341 |
| Attempts to collect debt not owed | 203 |
| Improper use of your report | 168 |
| Took or threatened to take negative or legal action | 130 |
| Problem with a company's investigation into an existing problem | 102 |
| Struggling to pay your loan | 78 |
| Communication tactics | 76 |
| Problem when making payments | 55 |
| Problem with a credit reporting company's investigation into an existing problem | 49 |
| Written notification about debt | 47 |
| False statements or representation | 43 |
| Charged fees or interest you didn't expect | 36 |
| Problems when you are unable to pay | 27 |
| Improper contact or sharing of info | 25 |
| Managing the loan or lease | 23 |
| Threatened to contact someone or share information improperly | 21 |
| Problem with the payoff process at the end of the loan | 20 |
| Problem with additional add-on products or services | 18 |
| Getting the loan | 16 |
| Received a loan you didn't apply for | 10 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 13 | 100% |
| 2014 | 28 | 100% |
| 2015 | 35 | 100% |
| 2016 | 30 | 73.3% |
| 2017 | 47 | 97.9% |
| 2018 | 60 | 98.3% |
| 2019 | 57 | 100% |
| 2020 | 62 | 100% |
| 2021 | 90 | 98.9% |
| 2022 | 118 | 100% |
| 2023 | 195 | 100% |
| 2024 | 241 | 100% |
| 2025 | 344 | 100% |
| 2026 | 245 | 100% |
Source: CFPB Consumer Complaint Database
Thaxton Investment Corporation in the light-volume third
Thaxton Investment Corporation's 1,565 logged complaints stay concentrated: only 37 states show a filing. Only 39.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25. Volume lands in the lightest third of the indexed company corpus (#262 of 342).
Thaxton Investment Corporation answers 99.3% of complaints inside the CFPB's tracked window and closes 85.4% with a written explanation. 14.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Thaxton Investment Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Thaxton Investment Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.6K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Thaxton Investment Corporation (#262 of 342; 99.3% timely; 14.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume