Total complaints
329
Filed since 2023
329 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
329 consumer complaints filed with the CFPB
This profile shows CHERRY TECHNOLOGIES INC.'s complaint history from CFPB public records. 329 consumers have filed complaints since 2023. The company has a 87.2% timely response rate and has provided relief in 2.7% of cases.
Total complaints
329
Filed since 2023
Timely response
87.2%
CFPB-tracked response window
Relief rate
2.7%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How CHERRY TECHNOLOGIES INC.'s 329 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 125 |
| Debt collection | 105 |
| Payday loan, title loan, personal loan, or advance loan | 80 |
| Credit card | 9 |
| Debt or credit management | 3 |
| Payday loan, title loan, or personal loan | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Checking or savings account | 1 |
| Money transfer, virtual currency, or money service | 1 |
| State | Complaints |
|---|---|
| FL | 75 |
| CA | 45 |
| TX | 43 |
| NY | 25 |
| GA | 22 |
| IL | 12 |
| AZ | 10 |
| PA | 8 |
| VA | 8 |
| NC | 8 |
| MA | 6 |
| MI | 6 |
| MD | 6 |
| OH | 6 |
| NV | 6 |
| NJ | 5 |
| WA | 5 |
| LA | 5 |
| KY | 3 |
| CO | 3 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 86 |
| Attempts to collect debt not owed | 39 |
| Took or threatened to take negative or legal action | 30 |
| Improper use of your report | 27 |
| Problem with a company's investigation into an existing problem | 26 |
| False statements or representation | 20 |
| Problem when making payments | 19 |
| Problem with additional add-on products or services | 15 |
| Charged fees or interest you didn't expect | 14 |
| Getting the loan | 12 |
| Written notification about debt | 6 |
| Communication tactics | 6 |
| Struggling to pay your loan | 5 |
| Problem with the payoff process at the end of the loan | 5 |
| Problem with a purchase shown on your statement | 4 |
| Electronic communications | 3 |
| Didn't provide services promised | 2 |
| Problem with a lender or other company charging your account | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Issues with repayment | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 9 | 100% |
| 2024 | 57 | 78.9% |
| 2025 | 153 | 82.4% |
| 2026 | 110 | 97.3% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
CHERRY TECHNOLOGIES INC. has accumulated 329 consumer complaints in the CFPB public database, with filings active across 35 U.S. states. Of those submissions, 62 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2026-03-28, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CHERRY TECHNOLOGIES INC. reports a 87.2% timely-response rate and has closed 76.6% of cases with a written explanation to the consumer. 2.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CHERRY TECHNOLOGIES INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
CHERRY TECHNOLOGIES INC. has received 329 consumer complaints filed with the Consumer Financial Protection Bureau.
CHERRY TECHNOLOGIES INC. has a 87.2% timely response rate to CFPB complaints.
The most common issue reported against CHERRY TECHNOLOGIES INC. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.