CFPB · Narrative-heavy record
Regional Management Corporation
1.6K CFPB complaints · 40.6% with narratives · top issue Incorrect information on your report.
Regional Management Corporation: 40.6% of 1.6K filings include consumer narratives. Timely 99% · relief 3.4% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- +21300% filings 2012 to 2026
CFPB relief outcome brief
CCDB company regional-management-corporation
3.4% relief · 99% timely · 1.6K filings · Debt collection
Same-product relief peers
Nearest relief peer: JH Portfolio Debt Equities, LLC (3.4% relief)
Regional Management Corporation closes 3.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Regional Management Corporation scores strongest on timely response (98/100 percentile-benchmarked) and weakest on relief provided (16/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
16 / 100 percentile-benchmarked
3.4% of complaints closed with relief to the consumer
Timely response
98 / 100 percentile-benchmarked
99% of complaints answered inside the CFPB 15-day window
Closed with explanation
90 / 100 percentile-benchmarked
94.3% of complaints closed with an explanation to the consumer
Most of Regional Management Corporation's 1.6K filings include narrative text
40.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Regional Management Corporation complaint mix by product
- Debt collection 645 40.0% – 5% relief
- Credit reporting 364 22.6% – 0% relief
- Payday loan, 178 11.0% – 0% relief
- Payday loan, 176 10.9% – 1% relief
- Credit reporting, 166 10.3% – 1% relief
- Consumer Loan 68 4.2% – 29% relief
- Vehicle loan 15 0.9% – 0% relief
Lighter-volume mix: how Regional Management Corporation's 1.6K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 645 |
| Credit reporting or other personal consumer reports | 364 |
| Payday loan, title loan, personal loan, or advance loan | 178 |
| Payday loan, title loan, or personal loan | 176 |
| Credit reporting, credit repair services, or other personal consumer reports | 166 |
| Consumer Loan | 68 |
| Vehicle loan or lease | 15 |
| Credit card | 8 |
| Payday loan | 6 |
| Checking or savings account | 5 |
| Debt or credit management | 4 |
| Bank account or service | 3 |
| Money transfer, virtual currency, or money service | 2 |
| Credit card or prepaid card | 2 |
| Credit reporting | 1 |
| Mortgage | 1 |
Where Regional Management Corporation complaints are filed
Top states by attributed volume, lighter-filing company
- Leading state
- TX
- 32.2% of this company's filings
Regional Management Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 214
- +21300% vs 2012
Volume vs. relief
Where Regional Management Corporation sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Regional Management Corporation files more complaint volume than 26% of them, and closes complaints with relief more often than 52% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,644 · Closed with relief: 3.4%
Top States
| State | Complaints |
|---|---|
| TX | 530 |
| SC | 221 |
| NC | 205 |
| AL | 129 |
| GA | 83 |
| OK | 61 |
| TN | 49 |
| CA | 47 |
| VA | 47 |
| MO | 40 |
| IL | 38 |
| NM | 27 |
| FL | 22 |
| WI | 22 |
| MS | 15 |
| IN | 10 |
| NV | 9 |
| OH | 9 |
| UT | 9 |
| MD | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 328 |
| Attempts to collect debt not owed | 217 |
| Communication tactics | 138 |
| Improper use of your report | 135 |
| Took or threatened to take negative or legal action | 114 |
| Problem with a company's investigation into an existing problem | 81 |
| Struggling to pay your loan | 80 |
| Charged fees or interest you didn't expect | 68 |
| Problem when making payments | 55 |
| Written notification about debt | 43 |
| False statements or representation | 40 |
| Threatened to contact someone or share information improperly | 36 |
| Problem with a credit reporting company's investigation into an existing problem | 35 |
| Problems when you are unable to pay | 32 |
| Problem with additional add-on products or services | 28 |
| Managing the loan or lease | 28 |
| Problem with the payoff process at the end of the loan | 22 |
| Getting the loan | 20 |
| Improper contact or sharing of info | 17 |
| Disclosure verification of debt | 15 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 15 | 93.3% |
| 2014 | 43 | 79.1% |
| 2015 | 55 | 100% |
| 2016 | 46 | 100% |
| 2017 | 49 | 100% |
| 2018 | 62 | 96.8% |
| 2019 | 67 | 98.5% |
| 2020 | 66 | 98.5% |
| 2021 | 110 | 98.2% |
| 2022 | 116 | 100% |
| 2023 | 160 | 100% |
| 2024 | 222 | 99.5% |
| 2025 | 418 | 100% |
| 2026 | 214 | 100% |
Source: CFPB Consumer Complaint Database
Regional Management Corporation's narrative-rich complaint ledger
Regional Management Corporation's 1,644 logged complaints stay concentrated: only 39 states show a filing. 40.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-26.
Regional Management Corporation answers 99% of complaints inside the CFPB's tracked window and closes 94.3% with a written explanation. 3.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Regional Management Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Regional Management Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.6K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Regional Management Corporation (#255 of 342; 99% timely; 3.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record