2026 data Public-data reference. official source

Regional Management Corporation

1.4K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.4K consumer complaints filed with the CFPB

This profile shows Regional Management Corporation's complaint history from CFPB public records. 1,356 consumers have filed complaints since 2012. The company has a 98.8% timely response rate and has provided relief in 4.1% of cases.

1.4K
Total Complaints
98.8%
Timely Response
1.5%
Disputed
4.1%
Relief Provided
37
States Active
2012
Since

Total complaints

1.4K

Filed since 2012

Timely response

98.8%

CFPB-tracked response window

Relief rate

4.1%

Closed with monetary or non-monetary relief

Timely response rate 98.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.1%
Industry median

Share closed with monetary or non-monetary relief.

Regional Management Corporation complaint mix by product

Total complaints: 1.4K

Regional Management Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.4K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 534 complaints (40.2%), resolution 5.4% Debt collection 40.2% Credit reporting: 280 complaints (21.1%), resolution 0.0% Credit reporting 21.1% Payday loan,: 151 complaints (11.4%), resolution 1.3% Payday loan, 11.4% Credit reporting,: 144 complaints (10.9%), resolution 1.4% Credit reporting, 10.9% Payday loan,: 138 complaints (10.4%), resolution 0.0% Payday loan, 10.4% Consumer Loan: 66 complaints (5.0%), resolution 30.3% Vehicle loan: 14 complaints (1.1%), resolution 0.0%
  • Debt collection 534 40.2% 5% relief
  • Credit reporting 280 21.1% 0% relief
  • Payday loan, 151 11.4% 1% relief
  • Credit reporting, 144 10.9% 1% relief
  • Payday loan, 138 10.4% 0% relief
  • Consumer Loan 66 5.0% 30% relief
  • Vehicle loan 14 1.1% 0% relief

How Regional Management Corporation's 1.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 534
Credit reporting or other personal consumer reports 280
Payday loan, title loan, or personal loan 151
Credit reporting, credit repair services, or other personal consumer reports 144
Payday loan, title loan, personal loan, or advance loan 138
Consumer Loan 66
Vehicle loan or lease 14
Credit card 8
Payday loan 4
Checking or savings account 4
Debt or credit management 4
Bank account or service 3
Money transfer, virtual currency, or money service 2
Credit card or prepaid card 2
Credit reporting 1
Mortgage 1

Top States

State Complaints
TX 424
SC 191
NC 178
AL 114
GA 66
OK 54
TN 41
VA 37
IL 33
CA 32
MO 29
NM 22
FL 21
WI 15
MS 13
IN 8
MD 8
UT 7
OH 7
PA 7

Top Issues

Issue Complaints
Incorrect information on your report 262
Attempts to collect debt not owed 168
Communication tactics 127
Improper use of your report 109
Took or threatened to take negative or legal action 95
Struggling to pay your loan 72
Problem with a company's investigation into an existing problem 66
Charged fees or interest you didn't expect 56
Problem when making payments 46
Written notification about debt 35
Problem with a credit reporting company's investigation into an existing problem 33
Problems when you are unable to pay 32
Threatened to contact someone or share information improperly 31
Managing the loan or lease 26
False statements or representation 24
Problem with additional add-on products or services 18
Improper contact or sharing of info 17
Disclosure verification of debt 15
Getting the loan 13
Problem with the payoff process at the end of the loan 13

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 15 93.3%
2014 43 79.1%
2015 51 100%
2016 46 100%
2017 47 100%
2018 56 96.4%
2019 56 100%
2020 54 98.1%
2021 95 97.9%
2022 105 100%
2023 130 100%
2024 189 99.5%
2025 350 100%
2026 118 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Regional Management Corporation

Regional Management Corporation has accumulated 1,356 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 454 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Regional Management Corporation reports a 98.8% timely-response rate and has closed 94.5% of cases with a written explanation to the consumer. 4.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Regional Management Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Regional Management Corporation have?

Regional Management Corporation has received 1,356 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Regional Management Corporation respond to complaints on time?

Regional Management Corporation has a 98.8% timely response rate to CFPB complaints.

What is the most common complaint about Regional Management Corporation?

The most common issue reported against Regional Management Corporation is "Incorrect information on your report" in the "Debt collection" product category.

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