CFPB · Broad respondent spread

Managing the loan or lease

45.9K CFPB complaints · 1.0K companies (broad spread) · top product Vehicle loan or lease.

45.9K CFPB complaints

"Managing the loan or lease" names 1.0K companies (broad spread) on 45.9K filings · Ally Financial Inc. 7.7%. Allegations, not findings.

  • Volume rank #25 of 178
  • Ally Financial Inc. 7.7% of filings
  • Data updated June 2026
  • Broad respondent spread
45.9K
Total Complaints
1.0K
Companies
Vehicle loan or lease
Top Product

Companies filing under "Managing the loan or lease"

# Company Complaints
1 Ally Financial Inc. 3.6K
2 Wells Fargo & Company 3.2K
3 Santander Consumer USA Holdings Inc. 2.9K
4 Westlake Services, LLC 2.0K
5 Capital One Financial Corporation 1.9K
6 Toyota Motor Credit Corporation 1.6K
7 Credit Acceptance Corporation 1.6K
8 Hyundai Capital America 1.5K
9 Santander Holdings USA, Inc. 1.4K
10 JPMorgan Chase & Co. 1.3K
11 General Motors Financial Company, Inc. 1.2K
12 Bridgecrest Acceptance Corporation 925
13 Nissan Motor Acceptance Company LLC 919
14 American Honda Finance Corp 895
15 Exeter Finance, LLC. 873
16 Navy Federal Credit Union 716
17 Bank of America, National Association 702
18 U.S. Bancorp 639
19 TD Bank Us Holding Company 591
20 Truist Financial Corporation 573
21 American Credit Acceptance, LLC 554
22 Fifth Third Financial Corporation 530
23 Ford Motor Credit Co. 466
24 BMW Financial Services NA, LLC 445
25 PNC Bank N.A. 434
26 VW Credit 433
27 Mercedes Benz Financial Services 411
28 Synchrony Financial 404
29 Citizens Financial Group, Inc. 384
30 Consumer Portfolio Services, Inc. 369
31 FC HoldCo LLC 346
32 CarMax, Inc. 339
33 United Services Automobile Association 327
34 Citibank, N.a. 320
35 Global Lending Services LLC 307
36 BB&T Corporation 263
37 World Omni Financial Corp. 260
38 BMO Bank National Association 256
39 Huntington National Bank, the 250
40 Onemain Financial Holdings, LLC. 234
41 Carvana Group, LLC 233
42 Pentagon Federal Credit Union 225
43 DriveTime 215
44 Byrider Franchising, LLC 210
45 M&T Bank Corporation 207
46 Suntrust Banks, Inc. 180
47 OneMain Finance Corporation 177
48 Prestige Financial Services Inc 156
49 Bank of the West 151
50 Keycorp 144

Source: CFPB Consumer Complaint Database

"Managing the loan or lease" across a broad respondent set

"Managing the loan or lease" appears across 1,021 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Respondent breadth sits in the upper third of the indexed issue corpus. No single company exceeds 7.7% of these filings.

With 1,021 companies named, the pattern may reflect how a product category is sold or serviced rather than one firm's operations. Most filings pair with "Vehicle loan or lease". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Managing the loan or lease" (#25 of 178; 1.0K companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Broad respondent spread