Total complaints
686
Filed since 2013
686 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
686 consumer complaints filed with the CFPB
This profile shows PRESTIGE FINANCIAL SERVICES INC's complaint history from CFPB public records. 686 consumers have filed complaints since 2013. The company has a 98.8% timely response rate and has provided relief in 7% of cases.
Total complaints
686
Filed since 2013
Timely response
98.8%
CFPB-tracked response window
Relief rate
7%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How PRESTIGE FINANCIAL SERVICES INC's 686 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 209 |
| Vehicle loan or lease | 190 |
| Consumer Loan | 142 |
| Debt collection | 107 |
| Credit reporting or other personal consumer reports | 28 |
| Credit reporting | 3 |
| Payday loan, title loan, or personal loan | 3 |
| Mortgage | 1 |
| Bank account or service | 1 |
| Checking or savings account | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| State | Complaints |
|---|---|
| IL | 82 |
| TX | 81 |
| GA | 66 |
| AZ | 48 |
| MD | 46 |
| VA | 43 |
| OH | 29 |
| AL | 23 |
| CO | 20 |
| WA | 19 |
| UT | 19 |
| IN | 17 |
| MO | 16 |
| PA | 16 |
| CA | 16 |
| MI | 13 |
| WI | 12 |
| KY | 11 |
| FL | 11 |
| TN | 11 |
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 132 |
| Incorrect information on your report | 110 |
| Improper use of your report | 104 |
| Problems when you are unable to pay | 68 |
| Struggling to pay your loan | 61 |
| Problem with a credit reporting company's investigation into an existing problem | 36 |
| Attempts to collect debt not owed | 35 |
| Communication tactics | 30 |
| Problems at the end of the loan or lease | 18 |
| Getting a loan or lease | 15 |
| Taking out the loan or lease | 14 |
| False statements or representation | 13 |
| Took or threatened to take negative or legal action | 11 |
| Problem with a company's investigation into an existing problem | 4 |
| Improper contact or sharing of info | 4 |
| Threatened to contact someone or share information improperly | 4 |
| Cont'd attempts collect debt not owed | 3 |
| Repossession | 3 |
| Written notification about debt | 3 |
| Credit monitoring or identity theft protection services | 3 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 24 | 95.8% |
| 2014 | 40 | 100% |
| 2015 | 45 | 100% |
| 2016 | 45 | 100% |
| 2017 | 96 | 97.9% |
| 2018 | 75 | 100% |
| 2019 | 60 | 98.3% |
| 2020 | 55 | 96.4% |
| 2021 | 67 | 98.5% |
| 2022 | 68 | 98.5% |
| 2023 | 111 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
PRESTIGE FINANCIAL SERVICES INC has accumulated 686 consumer complaints in the CFPB public database, with filings active across 41 U.S. states. Of those submissions, 317 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2023-12-07, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, PRESTIGE FINANCIAL SERVICES INC reports a 98.8% timely-response rate and has closed 93% of cases with a written explanation to the consumer. 7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Managing the loan or lease".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating PRESTIGE FINANCIAL SERVICES INC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
PRESTIGE FINANCIAL SERVICES INC has received 686 consumer complaints filed with the Consumer Financial Protection Bureau.
PRESTIGE FINANCIAL SERVICES INC has a 98.8% timely response rate to CFPB complaints.
The most common issue reported against PRESTIGE FINANCIAL SERVICES INC is "Managing the loan or lease" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.