CFPB · Lower closed-with-relief share
Bridgecrest Acceptance Corporation
7.1K CFPB complaints · 0.1% relief (low band) · top issue Incorrect information on your report.
Bridgecrest Acceptance Corporation closes 0.1% with relief (lower third) on 7.1K filings. Timely 97.7% · top product Vehicle loan or lease. Allegations, not findings.
- Lower closed-with-relief share
- +2566.7% filings 2016 to 2026
CFPB relief outcome brief
CCDB company bridgecrest-acceptance-corporation
0.1% relief · 97.7% timely · 7.1K filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Westlake Services, LLC (0.2% relief)
Bridgecrest Acceptance Corporation closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Bridgecrest Acceptance Corporation scores strongest on timely response (96/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0.1% of complaints closed with relief to the consumer
Timely response
96 / 100 percentile-benchmarked
97.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
93 / 100 percentile-benchmarked
96.4% of complaints closed with an explanation to the consumer
Most of Bridgecrest Acceptance Corporation's 7.1K filings include narrative text
45.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Bridgecrest Acceptance Corporation complaint mix by product
- Vehicle loan 3K 40.4% – 0% relief
- Credit reporting 2K 28.8% – 0% relief
- Debt collection 1K 18.3% – 0% relief
- Credit reporting, 800 11.3% – 0% relief
- Consumer Loan 59 0.8% – 0% relief
- Credit card 14 0.2% – 0% relief
- Payday loan, 14 0.2% – 0% relief
Heavy-volume mix: how Bridgecrest Acceptance Corporation's 7.1K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 2.9K |
| Credit reporting or other personal consumer reports | 2.0K |
| Debt collection | 1.3K |
| Credit reporting, credit repair services, or other personal consumer reports | 800 |
| Consumer Loan | 59 |
| Credit card | 14 |
| Payday loan, title loan, or personal loan | 14 |
| Payday loan, title loan, personal loan, or advance loan | 12 |
| Money transfer, virtual currency, or money service | 11 |
| Debt or credit management | 6 |
| Checking or savings account | 6 |
| Credit card or prepaid card | 6 |
| Mortgage | 1 |
| Prepaid card | 1 |
| Bank account or service | 1 |
Nationwide filing states for Bridgecrest Acceptance Corporation
Top states by attributed volume, heavy-filing company
- Leading state
- GA
- 13% of this company's filings
Bridgecrest Acceptance Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 1.2K
- +2566.7% vs 2016
Volume vs. relief
Where Bridgecrest Acceptance Corporation sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Bridgecrest Acceptance Corporation files more complaint volume than 74% of them, and closes complaints with relief more often than 16% of them, placing it in the quadrant for high volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 7,135 · Closed with relief: 0.1%
Top States
| State | Complaints |
|---|---|
| GA | 927 |
| TX | 911 |
| FL | 771 |
| CA | 491 |
| NC | 389 |
| PA | 357 |
| IL | 283 |
| SC | 233 |
| OH | 225 |
| MD | 217 |
| VA | 195 |
| NV | 170 |
| NY | 168 |
| AZ | 167 |
| TN | 165 |
| AL | 148 |
| MI | 139 |
| NJ | 130 |
| MO | 112 |
| IN | 111 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1.8K |
| Managing the loan or lease | 925 |
| Repossession | 708 |
| Improper use of your report | 601 |
| Attempts to collect debt not owed | 533 |
| Problem with a company's investigation into an existing problem | 528 |
| Struggling to pay your loan | 369 |
| Problems at the end of the loan or lease | 309 |
| Took or threatened to take negative or legal action | 287 |
| Problem with a credit reporting company's investigation into an existing problem | 259 |
| Getting a loan or lease | 217 |
| False statements or representation | 199 |
| Written notification about debt | 181 |
| Communication tactics | 70 |
| Credit monitoring or identity theft protection services | 28 |
| Problems when you are unable to pay | 24 |
| Threatened to contact someone or share information improperly | 18 |
| Electronic communications | 9 |
| Problem with the payoff process at the end of the loan | 8 |
| Unable to get your credit report or credit score | 7 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 45 | 100% |
| 2017 | 80 | 100% |
| 2018 | 131 | 98.5% |
| 2019 | 155 | 98.1% |
| 2020 | 256 | 96.5% |
| 2021 | 450 | 93.6% |
| 2022 | 603 | 93.5% |
| 2023 | 843 | 98.5% |
| 2024 | 1.2K | 97.8% |
| 2025 | 2.2K | 98.3% |
| 2026 | 1.2K | 99.6% |
Source: CFPB Consumer Complaint Database
Bridgecrest Acceptance Corporation in the lower-relief third
Bridgecrest Acceptance Corporation's 7,135 logged complaints reach a nationwide footprint - 50 states have at least one filing. 45.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-26. Closed-with-relief 0.1% sits in the lower third of the corpus.
Bridgecrest Acceptance Corporation closes 0.1% with monetary or non-monetary relief and answers 97.7% inside the CFPB window; 96.4% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Vehicle loan or lease" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bridgecrest Acceptance Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Bridgecrest Acceptance Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.1K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Bridgecrest Acceptance Corporation (#88 of 342; 97.7% timely; 0.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share