2026 data Public-data reference. official source

Bridgecrest Acceptance Corporation

5.2K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

5.2K consumer complaints filed with the CFPB

This profile shows Bridgecrest Acceptance Corporation's complaint history from CFPB public records. 5,184 consumers have filed complaints since 2016. The company has a 97.6% timely response rate and has provided relief in 0.1% of cases.

5.2K
Total Complaints
97.6%
Timely Response
0.3%
Disputed
0.1%
Relief Provided
50
States Active
2016
Since

Total complaints

5.2K

Filed since 2016

Timely response

97.6%

CFPB-tracked response window

Relief rate

0.1%

Closed with monetary or non-monetary relief

Timely response rate 97.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median

Share closed with monetary or non-monetary relief.

Bridgecrest Acceptance Corporation complaint mix by product

Total complaints: 5.2K

Bridgecrest Acceptance Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5.2K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 1,954 complaints (37.9%), resolution 0.2% Vehicle loan 37.9% Credit reporting: 1,494 complaints (29.0%), resolution 0.0% Credit reporting 29.0% Debt collection: 977 complaints (19.0%), resolution 0.1% Debt collection 19.0% Credit reporting,: 656 complaints (12.7%), resolution 0.0% Credit reporting, 12.7% Consumer Loan: 50 complaints (1.0%), resolution 0.0% Credit card: 11 complaints (0.2%), resolution 0.0% Payday loan,: 9 complaints (0.2%), resolution 0.0%
  • Vehicle loan 2K 37.9% 0% relief
  • Credit reporting 1K 29.0% 0% relief
  • Debt collection 977 19.0% 0% relief
  • Credit reporting, 656 12.7% 0% relief
  • Consumer Loan 50 1.0% 0% relief
  • Credit card 11 0.2% 0% relief
  • Payday loan, 9 0.2% 0% relief

How Bridgecrest Acceptance Corporation's 5.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 2.0K
Credit reporting or other personal consumer reports 1.5K
Debt collection 977
Credit reporting, credit repair services, or other personal consumer reports 656
Consumer Loan 50
Credit card 11
Payday loan, title loan, or personal loan 9
Money transfer, virtual currency, or money service 9
Payday loan, title loan, personal loan, or advance loan 7
Checking or savings account 6
Debt or credit management 5
Credit card or prepaid card 4
Bank account or service 1
Mortgage 1

Top States

State Complaints
GA 671
TX 669
FL 587
CA 353
NC 294
PA 258
IL 202
SC 172
OH 168
MD 158
VA 141
NV 124
NY 111
AL 111
TN 110
AZ 109
MI 90
NJ 85
MO 82
IN 78

Top Issues

Issue Complaints
Incorrect information on your report 1.4K
Managing the loan or lease 618
Improper use of your report 457
Repossession 451
Attempts to collect debt not owed 394
Problem with a company's investigation into an existing problem 350
Struggling to pay your loan 278
Problem with a credit reporting company's investigation into an existing problem 215
Problems at the end of the loan or lease 209
Took or threatened to take negative or legal action 203
Getting a loan or lease 155
Written notification about debt 152
False statements or representation 146
Communication tactics 56
Credit monitoring or identity theft protection services 20
Problems when you are unable to pay 19
Threatened to contact someone or share information improperly 17
Unable to get your credit report or credit score 6
Problem when making payments 6
Electronic communications 6

Yearly Trend

Year Complaints Timely
2016 38 100%
2017 70 100%
2018 105 99%
2019 137 97.8%
2020 213 96.2%
2021 368 93.2%
2022 463 94%
2023 658 98.3%
2024 915 97.6%
2025 1.7K 98.5%
2026 561 99.8%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Bridgecrest Acceptance Corporation

Bridgecrest Acceptance Corporation has accumulated 5,184 consumer complaints in the CFPB public database, with filings active across 50 U.S. states. Of those submissions, 1,756 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Bridgecrest Acceptance Corporation reports a 97.6% timely-response rate and has closed 95.9% of cases with a written explanation to the consumer. 0.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Bridgecrest Acceptance Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Bridgecrest Acceptance Corporation have?

Bridgecrest Acceptance Corporation has received 5,184 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Bridgecrest Acceptance Corporation respond to complaints on time?

Bridgecrest Acceptance Corporation has a 97.6% timely response rate to CFPB complaints.

What is the most common complaint about Bridgecrest Acceptance Corporation?

The most common issue reported against Bridgecrest Acceptance Corporation is "Incorrect information on your report" in the "Vehicle loan or lease" product category.

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