CFPB · Lower closed-with-relief share

Bridgecrest Acceptance Corporation

7.1K CFPB complaints · 0.1% relief (low band) · top issue Incorrect information on your report.

7.1K CFPB complaints

Bridgecrest Acceptance Corporation closes 0.1% with relief (lower third) on 7.1K filings. Timely 97.7% · top product Vehicle loan or lease. Allegations, not findings.

  • Volume rank #88 of 342
  • Lower closed-with-relief share
  • +2566.7% filings 2016 to 2026

CFPB relief outcome brief

CCDB company bridgecrest-acceptance-corporation

0.1% relief · 97.7% timely · 7.1K filings · Vehicle loan or lease

Nearest relief peer: Westlake Services, LLC (0.2% relief)

Bridgecrest Acceptance Corpo…0.1%Carrington Mortgage Services…0.8%BMO Bank National Association24.9%T.S. Holdings20%ID Analytics, Inc.22.6%
Closed-with-relief % among Bridgecrest Acceptance Corporation and nearest filing-volume peers

Bridgecrest Acceptance Corporation closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Bridgecrest Acceptance Corporation's 7.1K filings include narrative text

45.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 97.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Bridgecrest Acceptance Corporation complaint mix by product

Total complaints: 7.1K

Bridgecrest Acceptance Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 7.1K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 2,862 complaints (40.4%), resolution 0.1% Vehicle loan 40.4% Credit reporting: 2,041 complaints (28.8%), resolution 0.0% Credit reporting 28.8% Debt collection: 1,301 complaints (18.3%), resolution 0.1% Debt collection 18.3% Credit reporting,: 800 complaints (11.3%), resolution 0.1% Credit reporting, 11.3% Consumer Loan: 59 complaints (0.8%), resolution 0.0% Credit card: 14 complaints (0.2%), resolution 0.0% Payday loan,: 14 complaints (0.2%), resolution 0.0%
  • Vehicle loan 3K 40.4% 0% relief
  • Credit reporting 2K 28.8% 0% relief
  • Debt collection 1K 18.3% 0% relief
  • Credit reporting, 800 11.3% 0% relief
  • Consumer Loan 59 0.8% 0% relief
  • Credit card 14 0.2% 0% relief
  • Payday loan, 14 0.2% 0% relief

Heavy-volume mix: how Bridgecrest Acceptance Corporation's 7.1K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 2.9K
Credit reporting or other personal consumer reports 2.0K
Debt collection 1.3K
Credit reporting, credit repair services, or other personal consumer reports 800
Consumer Loan 59
Credit card 14
Payday loan, title loan, or personal loan 14
Payday loan, title loan, personal loan, or advance loan 12
Money transfer, virtual currency, or money service 11
Debt or credit management 6
Checking or savings account 6
Credit card or prepaid card 6
Mortgage 1
Prepaid card 1
Bank account or service 1

Nationwide filing states for Bridgecrest Acceptance Corporation

Top states by attributed volume, heavy-filing company

Nationwide footprint
Leading state
GA
13% of this company's filings
GA927TX911FL771CA491NC389PA357IL283SC233

Bridgecrest Acceptance Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
1.2K
+2566.7% vs 2016
05001,0001,5002,0002,500 20162017201820192020202120222023202420252026 1,200

Top States

State Complaints
GA 927
TX 911
FL 771
CA 491
NC 389
PA 357
IL 283
SC 233
OH 225
MD 217
VA 195
NV 170
NY 168
AZ 167
TN 165
AL 148
MI 139
NJ 130
MO 112
IN 111

Top Issues

Issue Complaints
Incorrect information on your report 1.8K
Managing the loan or lease 925
Repossession 708
Improper use of your report 601
Attempts to collect debt not owed 533
Problem with a company's investigation into an existing problem 528
Struggling to pay your loan 369
Problems at the end of the loan or lease 309
Took or threatened to take negative or legal action 287
Problem with a credit reporting company's investigation into an existing problem 259
Getting a loan or lease 217
False statements or representation 199
Written notification about debt 181
Communication tactics 70
Credit monitoring or identity theft protection services 28
Problems when you are unable to pay 24
Threatened to contact someone or share information improperly 18
Electronic communications 9
Problem with the payoff process at the end of the loan 8
Unable to get your credit report or credit score 7

Yearly Trend

Year Complaints Timely
2016 45 100%
2017 80 100%
2018 131 98.5%
2019 155 98.1%
2020 256 96.5%
2021 450 93.6%
2022 603 93.5%
2023 843 98.5%
2024 1.2K 97.8%
2025 2.2K 98.3%
2026 1.2K 99.6%

Source: CFPB Consumer Complaint Database

Bridgecrest Acceptance Corporation in the lower-relief third

Bridgecrest Acceptance Corporation's 7,135 logged complaints reach a nationwide footprint - 50 states have at least one filing. 45.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-26. Closed-with-relief 0.1% sits in the lower third of the corpus.

Bridgecrest Acceptance Corporation closes 0.1% with monetary or non-monetary relief and answers 97.7% inside the CFPB window; 96.4% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Vehicle loan or lease" · top issue "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bridgecrest Acceptance Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Bridgecrest Acceptance Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Bridgecrest Acceptance Corporation (#88 of 342; 97.7% timely; 0.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share