Bridgecrest Acceptance Corporation
7.1K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Bridgecrest Acceptance Corporation complaint mix by product
- Vehicle loan 3K 40.4% – 0% relief
- Credit reporting 2K 28.8% – 0% relief
- Debt collection 1K 18.3% – 0% relief
- Credit reporting, 800 11.3% – 0% relief
- Consumer Loan 59 0.8% – 0% relief
- Credit card 14 0.2% – 0% relief
- Payday loan, 14 0.2% – 0% relief
How Bridgecrest Acceptance Corporation's 7.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 2.9K |
| Credit reporting or other personal consumer reports | 2.0K |
| Debt collection | 1.3K |
| Credit reporting, credit repair services, or other personal consumer reports | 800 |
| Consumer Loan | 59 |
| Credit card | 14 |
| Payday loan, title loan, or personal loan | 14 |
| Payday loan, title loan, personal loan, or advance loan | 12 |
| Money transfer, virtual currency, or money service | 11 |
| Debt or credit management | 6 |
| Checking or savings account | 6 |
| Credit card or prepaid card | 6 |
| Mortgage | 1 |
| Prepaid card | 1 |
| Bank account or service | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 927 |
| TX | 911 |
| FL | 771 |
| CA | 491 |
| NC | 389 |
| PA | 357 |
| IL | 283 |
| SC | 233 |
| OH | 225 |
| MD | 217 |
| VA | 195 |
| NV | 170 |
| NY | 168 |
| AZ | 167 |
| TN | 165 |
| AL | 148 |
| MI | 139 |
| NJ | 130 |
| MO | 112 |
| IN | 111 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1.8K |
| Managing the loan or lease | 925 |
| Repossession | 708 |
| Improper use of your report | 601 |
| Attempts to collect debt not owed | 533 |
| Problem with a company's investigation into an existing problem | 528 |
| Struggling to pay your loan | 369 |
| Problems at the end of the loan or lease | 309 |
| Took or threatened to take negative or legal action | 287 |
| Problem with a credit reporting company's investigation into an existing problem | 259 |
| Getting a loan or lease | 217 |
| False statements or representation | 199 |
| Written notification about debt | 181 |
| Communication tactics | 70 |
| Credit monitoring or identity theft protection services | 28 |
| Problems when you are unable to pay | 24 |
| Threatened to contact someone or share information improperly | 18 |
| Electronic communications | 9 |
| Problem with the payoff process at the end of the loan | 8 |
| Unable to get your credit report or credit score | 7 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 45 | 100% |
| 2017 | 80 | 100% |
| 2018 | 131 | 98.5% |
| 2019 | 155 | 98.1% |
| 2020 | 256 | 96.5% |
| 2021 | 450 | 93.6% |
| 2022 | 603 | 93.5% |
| 2023 | 843 | 98.5% |
| 2024 | 1.2K | 97.8% |
| 2025 | 2.2K | 98.3% |
| 2026 | 1.2K | 99.6% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Bridgecrest Acceptance Corporation
Bridgecrest Acceptance Corporation's 7,135 logged complaints reach a nationwide footprint - 50 states have at least one filing on record. 45.3% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2026-06-26.
Bridgecrest Acceptance Corporation answers 97.7% of complaints inside the CFPB's tracked window and closes 96.4% with a written explanation. 0.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bridgecrest Acceptance Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Bridgecrest Acceptance Corporation have?
7,135, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Bridgecrest Acceptance Corporation respond to complaints on time?
97.7% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Bridgecrest Acceptance Corporation?
"Incorrect information on your report", filed under the "Vehicle loan or lease" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.