2026 data Public-data reference. official source

FC HoldCo LLC

2.9K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2.9K consumer complaints filed with the CFPB

This profile shows FC HoldCo LLC's complaint history from CFPB public records. 2,905 consumers have filed complaints since 2014. The company has a 99.9% timely response rate and has provided relief in 0.1% of cases.

2.9K
Total Complaints
99.9%
Timely Response
0.6%
Disputed
0.1%
Relief Provided
51
States Active
2014
Since

Total complaints

2.9K

Filed since 2014

Timely response

99.9%

CFPB-tracked response window

Relief rate

0.1%

Closed with monetary or non-monetary relief

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median

Share closed with monetary or non-monetary relief.

FC HoldCo LLC complaint mix by product

Total complaints: 2.9K

FC HoldCo LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.9K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 1,022 complaints (35.4%), resolution 0.0% Credit reporting 35.4% Vehicle loan: 716 complaints (24.8%), resolution 0.0% Vehicle loan 24.8% Credit reporting,: 647 complaints (22.4%), resolution 0.0% Credit reporting, 22.4% Debt collection: 409 complaints (14.1%), resolution 0.0% Debt collection 14.1% Consumer Loan: 76 complaints (2.6%), resolution 5.3% Payday loan,: 14 complaints (0.5%), resolution 0.0% Credit card: 7 complaints (0.2%), resolution 0.0%
  • Credit reporting 1K 35.4% 0% relief
  • Vehicle loan 716 24.8% 0% relief
  • Credit reporting, 647 22.4% 0% relief
  • Debt collection 409 14.1% 0% relief
  • Consumer Loan 76 2.6% 5% relief
  • Payday loan, 14 0.5% 0% relief
  • Credit card 7 0.2% 0% relief

How FC HoldCo LLC's 2.9K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 1.0K
Vehicle loan or lease 716
Credit reporting, credit repair services, or other personal consumer reports 647
Debt collection 409
Consumer Loan 76
Payday loan, title loan, or personal loan 14
Credit card 7
Credit reporting 5
Credit card or prepaid card 4
Payday loan, title loan, personal loan, or advance loan 3
Money transfer, virtual currency, or money service 1
Debt or credit management 1

Top States

State Complaints
TX 423
FL 353
GA 272
CA 246
IL 150
AZ 131
NC 122
PA 113
MD 96
AL 85
VA 75
NY 75
OH 74
LA 63
TN 59
NJ 57
SC 54
MI 52
NV 50
MO 44

Top Issues

Issue Complaints
Improper use of your report 895
Incorrect information on your report 646
Managing the loan or lease 261
Problem with a company's investigation into an existing problem 151
Attempts to collect debt not owed 140
Struggling to pay your loan 116
Repossession 97
Problem with a credit reporting company's investigation into an existing problem 93
Took or threatened to take negative or legal action 80
Getting a loan or lease 70
Problems at the end of the loan or lease 68
False statements or representation 64
Written notification about debt 63
Communication tactics 48
Problems when you are unable to pay 20
Credit monitoring or identity theft protection services 19
Shopping for a loan or lease 9
Unable to get your credit report or credit score 9
Problem with fraud alerts or security freezes 8
Taking out the loan or lease 8

Yearly Trend

Year Complaints Timely
2014 14 100%
2015 19 100%
2016 40 100%
2017 110 100%
2018 106 99.1%
2019 132 100%
2020 150 100%
2021 210 100%
2022 253 99.2%
2023 402 100%
2024 595 100%
2025 722 100%
2026 152 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About FC HoldCo LLC

FC HoldCo LLC has accumulated 2,905 consumer complaints in the CFPB public database, with filings active across 51 U.S. states. Of those submissions, 1,065 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, FC HoldCo LLC reports a 99.9% timely-response rate and has closed 99.8% of cases with a written explanation to the consumer. 0.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FC HoldCo LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does FC HoldCo LLC have?

FC HoldCo LLC has received 2,905 consumer complaints filed with the Consumer Financial Protection Bureau.

Does FC HoldCo LLC respond to complaints on time?

FC HoldCo LLC has a 99.9% timely response rate to CFPB complaints.

What is the most common complaint about FC HoldCo LLC?

The most common issue reported against FC HoldCo LLC is "Improper use of your report" in the "Credit reporting or other personal consumer reports" product category.

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