FC HoldCo LLC
3.6K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
FC HoldCo LLC complaint mix by product
- Credit reporting 1K 34.9% – 0% relief
- Vehicle loan 978 27.2% – 0% relief
- Credit reporting, 750 20.9% – 0% relief
- Debt collection 506 14.1% – 0% relief
- Consumer Loan 84 2.3% – 6% relief
- Payday loan, 14 0.4% – 0% relief
- Credit card 7 0.2% – 0% relief
How FC HoldCo LLC's 3.6K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 1.3K |
| Vehicle loan or lease | 978 |
| Credit reporting, credit repair services, or other personal consumer reports | 750 |
| Debt collection | 506 |
| Consumer Loan | 84 |
| Payday loan, title loan, or personal loan | 14 |
| Credit card | 7 |
| Credit card or prepaid card | 6 |
| Credit reporting | 5 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Debt or credit management | 2 |
| Mortgage | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 559 |
| FL | 452 |
| GA | 324 |
| CA | 287 |
| IL | 188 |
| AZ | 158 |
| NC | 148 |
| PA | 129 |
| MD | 124 |
| AL | 109 |
| VA | 93 |
| OH | 91 |
| NY | 88 |
| LA | 87 |
| TN | 72 |
| SC | 66 |
| NJ | 66 |
| NV | 64 |
| MI | 64 |
| MO | 60 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 1.1K |
| Incorrect information on your report | 801 |
| Managing the loan or lease | 346 |
| Problem with a company's investigation into an existing problem | 184 |
| Attempts to collect debt not owed | 170 |
| Repossession | 159 |
| Struggling to pay your loan | 148 |
| Problem with a credit reporting company's investigation into an existing problem | 115 |
| Problems at the end of the loan or lease | 100 |
| Took or threatened to take negative or legal action | 99 |
| Getting a loan or lease | 88 |
| False statements or representation | 83 |
| Written notification about debt | 79 |
| Communication tactics | 55 |
| Problems when you are unable to pay | 23 |
| Credit monitoring or identity theft protection services | 21 |
| Unable to get your credit report or credit score | 13 |
| Problem with fraud alerts or security freezes | 10 |
| Shopping for a loan or lease | 9 |
| Taking out the loan or lease | 8 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 14 | 100% |
| 2015 | 23 | 100% |
| 2016 | 45 | 100% |
| 2017 | 123 | 100% |
| 2018 | 126 | 99.2% |
| 2019 | 158 | 100% |
| 2020 | 185 | 100% |
| 2021 | 259 | 100% |
| 2022 | 284 | 99.3% |
| 2023 | 480 | 100% |
| 2024 | 724 | 100% |
| 2025 | 886 | 100% |
| 2026 | 304 | 99.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About FC HoldCo LLC
FC HoldCo LLC's 3,611 logged complaints reach a nationwide footprint - 51 states have at least one filing on record. 45.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-06-26.
FC HoldCo LLC answers 99.9% of complaints inside the CFPB's tracked window and closes 99.4% with a written explanation. 0.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about FC HoldCo LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does FC HoldCo LLC have?
3,611, per the CFPB's public complaint count for this company (see the full breakdown above).
Does FC HoldCo LLC respond to complaints on time?
99.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about FC HoldCo LLC?
"Improper use of your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.