Total complaints
3.7K
Filed since 2015
3.7K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3.7K consumer complaints filed with the CFPB
This profile shows Global Lending Services LLC's complaint history from CFPB public records. 3,660 consumers have filed complaints since 2015. The company has a 99.6% timely response rate and has provided relief in 3.9% of cases.
Total complaints
3.7K
Filed since 2015
Timely response
99.6%
CFPB-tracked response window
Relief rate
3.9%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Global Lending Services LLC's 3.7K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 1.7K |
| Vehicle loan or lease | 867 |
| Credit reporting, credit repair services, or other personal consumer reports | 570 |
| Debt collection | 439 |
| Consumer Loan | 13 |
| Payday loan, title loan, or personal loan | 7 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Credit card | 5 |
| Debt or credit management | 4 |
| Checking or savings account | 3 |
| Money transfer, virtual currency, or money service | 3 |
| Mortgage | 2 |
| Credit reporting | 1 |
| State | Complaints |
|---|---|
| TX | 553 |
| GA | 389 |
| FL | 355 |
| CA | 260 |
| IL | 204 |
| NC | 156 |
| SC | 146 |
| PA | 138 |
| MD | 123 |
| NY | 105 |
| VA | 102 |
| OH | 100 |
| AL | 96 |
| NJ | 82 |
| TN | 80 |
| MI | 78 |
| LA | 76 |
| MS | 59 |
| IN | 56 |
| MO | 54 |
| Issue | Complaints |
|---|---|
| Improper use of your report | 1.5K |
| Incorrect information on your report | 650 |
| Managing the loan or lease | 223 |
| Repossession | 196 |
| Problem with a company's investigation into an existing problem | 170 |
| Attempts to collect debt not owed | 149 |
| Getting a loan or lease | 142 |
| Struggling to pay your loan | 114 |
| Took or threatened to take negative or legal action | 108 |
| Problem with a credit reporting company's investigation into an existing problem | 89 |
| Communication tactics | 67 |
| Problems at the end of the loan or lease | 65 |
| False statements or representation | 57 |
| Written notification about debt | 42 |
| Credit monitoring or identity theft protection services | 18 |
| Threatened to contact someone or share information improperly | 10 |
| Unable to get your credit report or credit score | 7 |
| Problems when you are unable to pay | 4 |
| Problem with a company's investigation into an existing issue | 4 |
| Electronic communications | 3 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 100% |
| 2016 | 11 | 100% |
| 2017 | 30 | 100% |
| 2018 | 32 | 100% |
| 2019 | 69 | 100% |
| 2020 | 117 | 100% |
| 2021 | 221 | 99.1% |
| 2022 | 238 | 100% |
| 2023 | 417 | 99% |
| 2024 | 672 | 99.4% |
| 2025 | 1.4K | 99.9% |
| 2026 | 493 | 99.6% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Global Lending Services LLC has accumulated 3,660 consumer complaints in the CFPB public database, with filings active across 50 U.S. states. Of those submissions, 1,019 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-04-10, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Global Lending Services LLC reports a 99.6% timely-response rate and has closed 95.9% of cases with a written explanation to the consumer. 3.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Global Lending Services LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Global Lending Services LLC has received 3,660 consumer complaints filed with the Consumer Financial Protection Bureau.
Global Lending Services LLC has a 99.6% timely response rate to CFPB complaints.
The most common issue reported against Global Lending Services LLC is "Improper use of your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.