2026 data Public-data reference. official source

World Omni Financial Corp.

1.2K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.2K consumer complaints filed with the CFPB

This profile shows World Omni Financial Corp.'s complaint history from CFPB public records. 1,245 consumers have filed complaints since 2013. The company has a 99.5% timely response rate and has provided relief in 5.1% of cases.

1.2K
Total Complaints
99.5%
Timely Response
1.5%
Disputed
5.1%
Relief Provided
39
States Active
2013
Since

Total complaints

1.2K

Filed since 2013

Timely response

99.5%

CFPB-tracked response window

Relief rate

5.1%

Closed with monetary or non-monetary relief

Timely response rate 99.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.1%
Industry median

Share closed with monetary or non-monetary relief.

World Omni Financial Corp. complaint mix by product

Total complaints: 1.2K

World Omni Financial Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.2K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 437 complaints (35.2%), resolution 3.2% Vehicle loan 35.2% Credit reporting: 340 complaints (27.4%), resolution 0.0% Credit reporting 27.4% Debt collection: 187 complaints (15.1%), resolution 5.3% Debt collection 15.1% Credit reporting,: 173 complaints (14.0%), resolution 11.6% Credit reporting, 14.0% Consumer Loan: 94 complaints (7.6%), resolution 20.2% Consumer Loan 7.6% Credit card: 5 complaints (0.4%), resolution 20.0% Payday loan,: 4 complaints (0.3%), resolution 0.0%
  • Vehicle loan 437 35.2% 3% relief
  • Credit reporting 340 27.4% 0% relief
  • Debt collection 187 15.1% 5% relief
  • Credit reporting, 173 14.0% 12% relief
  • Consumer Loan 94 7.6% 20% relief
  • Credit card 5 0.4% 20% relief
  • Payday loan, 4 0.3% 0% relief

How World Omni Financial Corp.'s 1.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 437
Credit reporting or other personal consumer reports 340
Debt collection 187
Credit reporting, credit repair services, or other personal consumer reports 173
Consumer Loan 94
Credit card or prepaid card 5
Payday loan, title loan, personal loan, or advance loan 4
Payday loan, title loan, or personal loan 3
Credit card 1
Checking or savings account 1

Top States

State Complaints
FL 634
GA 225
NC 100
AL 77
SC 59
NY 19
TN 16
VA 12
OH 10
NJ 9
CA 8
MD 7
IL 6
TX 6
AZ 5
OK 4
CO 4
PR 4
LA 3
PA 3

Top Issues

Issue Complaints
Incorrect information on your report 321
Managing the loan or lease 189
Improper use of your report 118
Problems at the end of the loan or lease 81
Problem with a company's investigation into an existing problem 72
Getting a loan or lease 61
Repossession 57
Attempts to collect debt not owed 56
Took or threatened to take negative or legal action 53
Problem with a credit reporting company's investigation into an existing problem 52
Struggling to pay your loan 46
False statements or representation 27
Communication tactics 22
Written notification about debt 21
Problems when you are unable to pay 20
Taking out the loan or lease 13
Problem when making payments 8
Shopping for a loan or lease 8
Unable to get your credit report or credit score 4
Credit monitoring or identity theft protection services 3

Yearly Trend

Year Complaints Timely
2013 8 100%
2014 28 100%
2015 27 100%
2016 30 100%
2017 39 100%
2018 57 96.5%
2019 61 98.4%
2020 56 100%
2021 99 100%
2022 78 100%
2023 147 98.6%
2024 205 100%
2025 321 99.7%
2026 89 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About World Omni Financial Corp.

World Omni Financial Corp. has accumulated 1,245 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 372 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-28, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, World Omni Financial Corp. reports a 99.5% timely-response rate and has closed 94.8% of cases with a written explanation to the consumer. 5.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating World Omni Financial Corp.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does World Omni Financial Corp. have?

World Omni Financial Corp. has received 1,245 consumer complaints filed with the Consumer Financial Protection Bureau.

Does World Omni Financial Corp. respond to complaints on time?

World Omni Financial Corp. has a 99.5% timely response rate to CFPB complaints.

What is the most common complaint about World Omni Financial Corp.?

The most common issue reported against World Omni Financial Corp. is "Incorrect information on your report" in the "Vehicle loan or lease" product category.

Related