CFPB · Narrative-heavy record
World Omni Financial Corp.
1.6K CFPB complaints · 40.1% with narratives · top issue Incorrect information on your report.
World Omni Financial Corp.: 40.1% of 1.6K filings include consumer narratives. Timely 99.6% · relief 5.2% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- +2750% filings 2013 to 2026
CFPB relief outcome brief
CCDB company world-omni-financial-corp
5.2% relief · 99.6% timely · 1.6K filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Challenge Financial Services (5.4% relief)
World Omni Financial Corp. closes 5.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
World Omni Financial Corp. scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (24/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
24 / 100 percentile-benchmarked
5.2% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.6% of complaints answered inside the CFPB 15-day window
Closed with explanation
89 / 100 percentile-benchmarked
94% of complaints closed with an explanation to the consumer
Most of World Omni Financial Corp.'s 1.6K filings include narrative text
40.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
World Omni Financial Corp. complaint mix by product
- Vehicle loan 638 38.9% – 3% relief
- Credit reporting 432 26.4% – 0% relief
- Debt collection 246 15.0% – 6% relief
- Credit reporting, 205 12.5% – 11% relief
- Consumer Loan 105 6.4% – 25% relief
- Payday loan, 7 0.4% – 0% relief
- Payday loan, 5 0.3% – 0% relief
Lighter-volume mix: how World Omni Financial Corp.'s 1.6K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 638 |
| Credit reporting or other personal consumer reports | 432 |
| Debt collection | 246 |
| Credit reporting, credit repair services, or other personal consumer reports | 205 |
| Consumer Loan | 105 |
| Payday loan, title loan, personal loan, or advance loan | 7 |
| Payday loan, title loan, or personal loan | 5 |
| Credit card or prepaid card | 5 |
| Checking or savings account | 2 |
| Credit card | 2 |
Concentrated filing states for World Omni Financial Corp.
Top states by attributed volume, lighter-filing company
- Leading state
- FL
- 51.3% of this company's filings
World Omni Financial Corp. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 228
- +2750% vs 2013
Volume vs. relief
Where World Omni Financial Corp. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, World Omni Financial Corp. files more complaint volume than 26% of them, and closes complaints with relief more often than 57% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,647 · Closed with relief: 5.2%
Top States
| State | Complaints |
|---|---|
| FL | 845 |
| GA | 284 |
| NC | 138 |
| AL | 108 |
| SC | 69 |
| TN | 31 |
| NY | 20 |
| VA | 14 |
| OH | 14 |
| TX | 12 |
| CA | 12 |
| NJ | 11 |
| MD | 8 |
| IL | 6 |
| PR | 6 |
| AZ | 5 |
| CO | 5 |
| OK | 4 |
| MT | 4 |
| MI | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 388 |
| Managing the loan or lease | 260 |
| Improper use of your report | 158 |
| Problems at the end of the loan or lease | 116 |
| Problem with a company's investigation into an existing problem | 101 |
| Repossession | 91 |
| Getting a loan or lease | 90 |
| Attempts to collect debt not owed | 88 |
| Struggling to pay your loan | 63 |
| Took or threatened to take negative or legal action | 61 |
| Problem with a credit reporting company's investigation into an existing problem | 60 |
| False statements or representation | 34 |
| Written notification about debt | 30 |
| Communication tactics | 25 |
| Problems when you are unable to pay | 20 |
| Taking out the loan or lease | 15 |
| Problem when making payments | 9 |
| Shopping for a loan or lease | 8 |
| Credit monitoring or identity theft protection services | 7 |
| Unable to get your credit report or credit score | 5 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 8 | 100% |
| 2014 | 28 | 100% |
| 2015 | 28 | 100% |
| 2016 | 39 | 100% |
| 2017 | 46 | 100% |
| 2018 | 78 | 97.4% |
| 2019 | 70 | 98.6% |
| 2020 | 69 | 100% |
| 2021 | 123 | 100% |
| 2022 | 104 | 100% |
| 2023 | 170 | 98.8% |
| 2024 | 260 | 100% |
| 2025 | 396 | 99.7% |
| 2026 | 228 | 99.6% |
Source: CFPB Consumer Complaint Database
World Omni Financial Corp.'s narrative-rich complaint ledger
World Omni Financial Corp.'s 1,647 logged complaints reach a nationwide footprint - 40 states have at least one filing. 40.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25.
World Omni Financial Corp. answers 99.6% of complaints inside the CFPB's tracked window and closes 94% with a written explanation. 5.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about World Omni Financial Corp..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for World Omni Financial Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.6K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for World Omni Financial Corp. (#253 of 342; 99.6% timely; 5.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record