Total complaints
37
Filed since 2013
2026 data Public-data reference. official source
Greene & Cooper Collections LLC
37 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
37 consumer complaints filed with the CFPB
This profile shows Greene & Cooper Collections LLC's complaint history from CFPB public records. 37 consumers have filed complaints since 2013. The company has a 91.9% timely response rate and has provided relief in 5.4% of cases.
37
Total Complaints
91.9%
Timely Response
16.2%
Disputed
5.4%
Relief Provided
7
States Active
2013
Since
Timely response
91.9%
CFPB-tracked response window
Relief rate
5.4%
Closed with monetary or non-monetary relief
Timely response rate 91.9%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 5.4%
Industry median
Share closed with monetary or non-monetary relief.
Greene & Cooper Collections LLC complaint mix by product
- Debt collection 35 94.6% – 6% relief
- Credit reporting, 1 2.7% – 0% relief
- Credit card 1 2.7% – 0% relief
How Greene & Cooper Collections LLC's 37 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 35 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 27 |
| KY | 5 |
| MO | 1 |
| AZ | 1 |
| TN | 1 |
| IN | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Disclosure verification of debt | 9 |
| Cont'd attempts collect debt not owed | 5 |
| Communication tactics | 5 |
| False statements or representation | 5 |
| Took or threatened to take negative or legal action | 3 |
| Taking/threatening an illegal action | 3 |
| Written notification about debt | 2 |
| Attempts to collect debt not owed | 2 |
| Incorrect information on your report | 1 |
| Improper contact or sharing of info | 1 |
| Late fee | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 9 | 100% |
| 2015 | 8 | 100% |
| 2016 | 5 | 80% |
| 2017 | 6 | 100% |
| 2018 | 8 | 75% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Greene & Cooper Collections LLC
Greene & Cooper Collections LLC has accumulated 37 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2018-08-16, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Greene & Cooper Collections LLC reports a 91.9% timely-response rate and has closed 78.4% of cases with a written explanation to the consumer. 5.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 16.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Disclosure verification of debt".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Greene & Cooper Collections LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Greene & Cooper Collections LLC have?
Greene & Cooper Collections LLC has received 37 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Greene & Cooper Collections LLC respond to complaints on time?
Greene & Cooper Collections LLC has a 91.9% timely response rate to CFPB complaints.
What is the most common complaint about Greene & Cooper Collections LLC?
The most common issue reported against Greene & Cooper Collections LLC is "Disclosure verification of debt" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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